We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Mehr ansehen
Unternehmen hat geantwortet
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Mehr ansehen
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Kontaktinformationen
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Vereinigtes Königreich
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
fantastic service
30. Mai 2022
Excellent support from Nikki and Jake
Excellent support from Nikki and Jake, who took the time to deliver exactly what we required.
20. Mai 2022
Sage 50 Payroll Online Beginners and Intermediate course…
Excellent study materials and payroll training software.
3. Mai 2022
Softex reacted to a urgent need
Softex reacted to a urgent need, and they similarly provided support when things were unclear later in the day. Will definitely be a returning customer. .
3. Mai 2022
Very helpful and easy to understand
20. April 2022
Excellent response
Excellent response always helpful they work quietly through the problem until is is solved.
20. April 2022
Following an upgrade in CRM
Following an upgrade in CRM, Robert has been there for us to console when we needed assistance and has been excellent with his help and support.
12. April 2022
Excellent support
Excellent support. I had quite a few questions about how to best use the software on a number of occasions and the response was quick each time, easy to follow and the guidance got me where I wanted to be quickly too. Unlike many support providers I deal with, the response time from Softext has not slowed down once they have your money in their bank. Jake you have the patience of a saint to keep helping me, thank you.
7. April 2022
Fantastic service!
Jake is amazing, always really helpful and nothing is too much trouble for him. He always fixes any issues promptly, which are always my own fault! Customer service is outstanding and if I could give 10 stars or more, I would! Thank you for all your support.
6. April 2022
Bewertung ohne vorherige Einladung
Very helpful and knowledgeable
I called Softext today to enquire about some in-house training, and I spoke to Rob (I think that was his name). He was very helpful and answered all my questions.
Really looking forward to finalising our plans!
Highly recommended
31. März 2022
Bewertung ohne vorherige Einladung
Thank you Softext!
Jake was super helpful! Thank you softext :)
31. März 2022
Bewertung ohne vorherige Einladung
Our trainer was very helpful and want…
Our trainer was very helpful and want through a pace staff could understand. Covered all areas required.
30. März 2022
Bewertung ohne vorherige Einladung
Great Service and support from Softext
We have purchased Sageline50 from Softext and upgraded during the last few years.
On both occasions we have had the excellent service and customer support.
We found Softext to be competitive on price, very helpful in determining which package fitted our needs and the support throughout has been second to one.
25. März 2022
Bewertung ohne vorherige Einladung
Jake was excellent
Jake was excellent, worked through my sage workstation problem and fixed it, not easy by the look of it but he did it Phew!
Highly recommended these are some of the good guys
14. März 2022
Act Database upgrade
Act Database upgrade - After dreading a long overdue upgrade of our Act Database we found the whole experience easy, convenient and refreshingly painless. The IT technician we dealt with called as arranged, was very polite and friendly and not in the least bit patronising. We felt able to ask any questions and did not feel rushed when talked through any of the guidance offered. So far we have not experienced any problems and would definitely recommend Softext for an Act installation or upgrade.
14. März 2022
Bewertung ohne vorherige Einladung
Delivered a great course
Delivered a great course, Claire was very professional, friendly and helpful. Highly recommend Softext Limited
4. März 2022
The course was very easy to follow and…
The course was very easy to follow and the material provided had all information and steps explained very clear.
Thank you.
Oana Pop
4. März 2022
Excellent service & Great Knowledge
Excellent service, and prompt with any enquiries. Highly recommended company to use! Thank you Robert & Thank you to Jake for your patience and help.
28. Februar 2022
Softext have proved reliable and very on the ball
Softext were very helpful when we were looking to move from ACT to ACT Cloud, they have been excellent as we have made the move. Informative and approachable. Martin MD Resin Bonded Ltd
22. Februar 2022
Bewertung ohne vorherige Einladung
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