Fantastic service from start to finish. Really prompt in responding to messages. Delivery service with Saif was excellent! We are so happy with our new sofa!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Fantastic service from start to finish. Really prompt in responding to messages. Delivery service with Saif was excellent! We are so happy with our new sofa!
Unternehmen hat geantwortet
Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Mehr ansehen
Unternehmen hat geantwortet
I honestly couldn’t be happier with my experience with Sofas and Friends. A huge thank you to Rad, who went above and beyond to make sure my sofa reached me as quickly as possible. I receiv... Mehr ansehen
Unternehmen hat geantwortet
This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Mehr ansehen
Unternehmen hat geantwortet
351 Purley way, CR0 4NW, Croydon, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely love this sofa! The quality is amazing and it’s even better than I expected. Delivery was quick and hassle-free. Couldn’t be happier with my purchase.

Antwort von SOFAS and FRIENDS
Gorgeous sofa, fabulous quality! Delivered on time and great communication. Thankyou for a wonderful stress free service. I absolutely ADORE my Tignes!

Antwort von SOFAS and FRIENDS
The best service, sofa was delivered in 10 Days, all set up and checked before leaving.
Amazing Sofa, we are a Family of 5 and all fit very comfortably.
Really good quality, highly recommend.

Antwort von SOFAS and FRIENDS
We had a very poor experience with Sofa & Friends from delivery through to aftercare.
When the delivery drivers arrived, I stayed out of their way to let them do their job. However, I could hear them struggling, so I went to check. They had walked through our hallway wearing dirty, wet shoes, leaving marks all over our brand-new cream carpet.
They then struggled to get the sofa through the lounge door. I asked them to stop so I could remove the door, but they ignored me and continued forcing the sofa through. I even put my hand between the sofa and the doorway to try and protect the frame, but they carried on regardless. As a result, our doorway was damaged.
After they left, we discovered that one of the sofa legs hadn’t even been fitted and had simply been placed down the side of the sofa.
Because of the delivery damage, we had to pay for a professional carpet clean and also repair and repaint the damaged doorway.
I contacted Sofa & Friends to make a complaint and was told a manager would call me back. That never happened.
On top of everything else, the sofa itself is extremely hard and uncomfortable. I can only hope it softens over time, but at the moment it’s very disappointing. I really wish we had gone to see the sofa in person before purchasing.
Overall, the delivery was careless, the customer service was poor, and the product has not met expectations. I would not recommend this company at all.
I’m really happy with my new sofa from Sofa & Friends. It looks exactly like the photos and feels even better in person. The fabric is soft but sturdy, and it’s very comfortable for everyday use. Delivery was smooth and everything arrived in perfect condition. It fits beautifully in my living room and feels like great value for the quality. I would definitely recommend Sofa & Friends.

Antwort von SOFAS and FRIENDS
Couldn't recommend enough. Website easy to navigate, delivery was flexible considering me changing the dates twice, and the quality of the sofa is amazing.

Antwort von SOFAS and FRIENDS
No need to go anywhere else! This company and staff are the best. Not pushy sales people like a lot of other companies either. We purchased the bergamo and it is stunning. It looks stunning and the quality is amazing. The delivery team were also fantastic and done everything to make sure the sofas could fit through the doors. When we ordered the sofa I even asked if a footstool could be made snd they said they were being made (still not released) and let me pre order it, that’s what you call service. I can honestly say this place has the nicest sofas and the best quality too. The team are really friendly and always on hand to answer any questions.

Antwort von SOFAS and FRIENDS
Brilliant service. Kept me updated on my order.delivery spot on. The quality of the sofa is unreal very pleased.

Antwort von SOFAS and FRIENDS
Amazing service extremely beautiful sofa and everything was just easy, highly recommended would give more stars if I could! Thanks sofas and friends!

Antwort von SOFAS and FRIENDS
Very nice staff, helpful, great advice. Fast delivery and the sofa is beautiful and very comfortable.

Antwort von SOFAS and FRIENDS
Great that you can go into the store and have a look. Customer service is great and sofas are super comfy

Antwort von SOFAS and FRIENDS
Amazing Tignes sofa now is at our home. We ordered it in ivory color and it is very beautiful and comfortable. Delivery was super fast. Just what i wanted. Quality is great. 100% recommend!

Antwort von SOFAS and FRIENDS
Delivered super fast! Well made absolutely love our Bormino sofa! Legs were not delivered with sofa but one phone call and soon sorted. Super comfy, huge, just fantastic

Antwort von SOFAS and FRIENDS
My daughter bought this sofa 2 years ago and I've decided to buy the same, it looks incredible even now after 2 years of wear and tear it still looks brand new.
Highly recommend

Antwort von SOFAS and FRIENDS
Great experience, went into the shop to see the sofas, ordered and asked for a certain week for this to be delivered, delivery drivers were super helpful and polite. Cannot recommend enough! Brilliant service!

Antwort von SOFAS and FRIENDS
Just got delivered Bormio sofa today. Im so happy with it !!!! Its perfect and so comfy Thank you

Antwort von SOFAS and FRIENDS
Absolutely delighted with my purchase from Sofas and Friends. The sofa is excellent quality. The colour, rich and the fabric has a great feel. It’s a great siz, offering plenty of comfortable seating. Delivery was quick and smooth, with great communication throughout. Overall, very happy and would definitely recommend!

Antwort von SOFAS and FRIENDS
Best best best sofa company out there
Highly recommended
The sofa’s are amazing quality and design and the customer service is just outstanding ! I’ve never come across customer service which is so helpful and so quick to respond!

Antwort von SOFAS and FRIENDS
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