SOFAS and FRIENDSBewertungen 

631
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish. Really prompt in responding to messages. Delivery service with Saif was excellent! We are so happy with our new sofa!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I honestly couldn’t be happier with my experience with Sofas and Friends. A huge thank you to Rad, who went above and beyond to make sure my sofa reached me as quickly as possible. I receiv... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

631 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(631)

190 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Absolutely love this sofa

Absolutely love this sofa! The quality is amazing and it’s even better than I expected. Delivery was quick and hassle-free. Couldn’t be happier with my purchase.

12. Dezember 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your kind words! We’re thrilled to hear that you love the sofa and that it exceeded your expectations. It’s great to know the delivery was smooth as well. Enjoy your new sofa, and thank you for choosing us!

Bewertet mit 5 von 5 Sternen

Amazing service and quality!

Gorgeous sofa, fabulous quality! Delivered on time and great communication. Thankyou for a wonderful stress free service. I absolutely ADORE my Tignes!

16. Dezember 2025
Bewertung ohne vorherige Einladung
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your lovely review! We’re thrilled to hear that you adore your Tignes sofa . Your kind words about the quality, delivery, and communication truly mean a lot to us. Enjoy every moment with your gorgeous new sofa!

Bewertet mit 5 von 5 Sternen

The Best service, amazing quality

The best service, sofa was delivered in 10 Days, all set up and checked before leaving.
Amazing Sofa, we are a Family of 5 and all fit very comfortably.
Really good quality, highly recommend.

10. Dezember 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you for your wonderful review! We’re delighted to hear you had such a great experience with our service and that your sofa was delivered quickly and set up perfectly. It’s fantastic to know that the whole family can enjoy it comfortably. Your recommendation means a lot to us,thank you for choosing us!

Bewertet mit 1 von 5 Sternen

We had a very poor experience with Sofa…

We had a very poor experience with Sofa & Friends from delivery through to aftercare.

When the delivery drivers arrived, I stayed out of their way to let them do their job. However, I could hear them struggling, so I went to check. They had walked through our hallway wearing dirty, wet shoes, leaving marks all over our brand-new cream carpet.

They then struggled to get the sofa through the lounge door. I asked them to stop so I could remove the door, but they ignored me and continued forcing the sofa through. I even put my hand between the sofa and the doorway to try and protect the frame, but they carried on regardless. As a result, our doorway was damaged.

After they left, we discovered that one of the sofa legs hadn’t even been fitted and had simply been placed down the side of the sofa.

Because of the delivery damage, we had to pay for a professional carpet clean and also repair and repaint the damaged doorway.

I contacted Sofa & Friends to make a complaint and was told a manager would call me back. That never happened.

On top of everything else, the sofa itself is extremely hard and uncomfortable. I can only hope it softens over time, but at the moment it’s very disappointing. I really wish we had gone to see the sofa in person before purchasing.

Overall, the delivery was careless, the customer service was poor, and the product has not met expectations. I would not recommend this company at all.

5. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’m really happy with my new sofa from sofa and friends

I’m really happy with my new sofa from Sofa & Friends. It looks exactly like the photos and feels even better in person. The fabric is soft but sturdy, and it’s very comfortable for everyday use. Delivery was smooth and everything arrived in perfect condition. It fits beautifully in my living room and feels like great value for the quality. I would definitely recommend Sofa & Friends.

10. Dezember 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with your new sofa and that it looks and feels even better in person. It’s great to know the delivery went smoothly and that it fits perfectly in your living room. Your recommendation truly means a lot to us. Enjoy your sofa!

Bewertet mit 5 von 5 Sternen

Couldn't recommend enough

Couldn't recommend enough. Website easy to navigate, delivery was flexible considering me changing the dates twice, and the quality of the sofa is amazing.

12. Dezember 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your feedback! We’re really pleased you’re happy with the sofa and that delivery worked out well 😊

Bewertet mit 5 von 5 Sternen

No need to go anywhere else - the most beautiful sofas!

No need to go anywhere else! This company and staff are the best. Not pushy sales people like a lot of other companies either. We purchased the bergamo and it is stunning. It looks stunning and the quality is amazing. The delivery team were also fantastic and done everything to make sure the sofas could fit through the doors. When we ordered the sofa I even asked if a footstool could be made snd they said they were being made (still not released) and let me pre order it, that’s what you call service. I can honestly say this place has the nicest sofas and the best quality too. The team are really friendly and always on hand to answer any questions.

10. Dezember 2025
Bewertung ohne vorherige Einladung
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear how much you love your Bergamo sofa and that the quality and design exceeded your expectations. Our team works hard to provide a relaxed, helpful experience, so it means a lot to know you felt well looked after from start to finish.

We’re especially glad the delivery team could get everything in smoothly and that we were able to organise the footstool pre-order for you we always aim to go the extra mile for our customers.

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service. Kept me updated on my order.delivery spot on. The quality of the sofa is unreal very pleased.

10. Dezember 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

We're happy to hear that you had a wonderful experience and that our team was able to help you. We appreciate you taking the time to share your positive feedback .

Bewertet mit 5 von 5 Sternen

Amazing service extremely beautiful…

Amazing service extremely beautiful sofa and everything was just easy, highly recommended would give more stars if I could! Thanks sofas and friends!

10. Dezember 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your amazing feedback! We’re thrilled to hear you love your new sofa and that the whole experience was smooth and easy for you. Your recommendation truly means a lot to us,

Thanks again for choosing Sofas & Friends we’re always here if you need anything

Bewertet mit 5 von 5 Sternen

Very nice staff

Very nice staff, helpful, great advice. Fast delivery and the sofa is beautiful and very comfortable.

5. Dezember 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your kind review! We’re delighted to hear our team could offer helpful advice and that your delivery was nice and quick. It’s wonderful to know you’re enjoying your beautiful and comfortable new sofa.

Thanks again for choosing us.

Bewertet mit 5 von 5 Sternen

Great

Great that you can go into the store and have a look. Customer service is great and sofas are super comfy

27. November 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you for the lovely review! We’re so glad you enjoyed visiting the store and that our team could provide great customer service. Even better to hear that you’re loving how comfy the sofas are!

Bewertet mit 5 von 5 Sternen

Amazing Tignes sofa now is at our home

Amazing Tignes sofa now is at our home. We ordered it in ivory color and it is very beautiful and comfortable. Delivery was super fast. Just what i wanted. Quality is great. 100% recommend!

27. November 2025
Bewertung ohne vorherige Einladung
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your fantastic review! We’re thrilled to hear that your Tignes sofa in Ivory looks beautiful and feels comfortable in your home. It’s great to know the delivery was quick and that the quality met your expectations.
We truly appreciate your recommendation, enjoy your new sofa!

Bewertet mit 5 von 5 Sternen

Delivered super fast

Delivered super fast! Well made absolutely love our Bormino sofa! Legs were not delivered with sofa but one phone call and soon sorted. Super comfy, huge, just fantastic

21. November 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

“Thank you so much for your lovely review! We’re delighted to hear that you’re loving your Bormino sofa and that the comfort and quality met your expectations. We’re also glad the missing legs were quickly resolved for you. If you ever need anything else, we’re always here to help.

Bewertet mit 5 von 5 Sternen

My daughter bought this sofa 2 years…

My daughter bought this sofa 2 years ago and I've decided to buy the same, it looks incredible even now after 2 years of wear and tear it still looks brand new.
Highly recommend

24. November 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you for your lovely feedback! We’re so glad your daughter’s sofa has stayed looking great after two years and that you chose the same one. We really appreciate your recommendation and hope you enjoy yours just as much!

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, went into the shop to see the sofas, ordered and asked for a certain week for this to be delivered, delivery drivers were super helpful and polite. Cannot recommend enough! Brilliant service!

27. November 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your lovely feedback! We’re delighted to hear that your visit to the shop, ordering experience, and scheduled delivery all went smoothly. It’s great to know our delivery team made a positive impression as well.
We truly appreciate your recommendation and are thrilled you were happy with the service. Enjoy your new sofa!

Bewertet mit 5 von 5 Sternen

Bormio sofa

Just got delivered Bormio sofa today. Im so happy with it !!!! Its perfect and so comfy Thank you

27. November 2025
Bewertung ohne vorherige Einladung
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Hi there, thank you very much for your review. We're pleased that you are happy with your Bormio sofa. Have a great day

Bewertet mit 5 von 5 Sternen

Great Sofa and delivery service

Absolutely delighted with my purchase from Sofas and Friends. The sofa is excellent quality. The colour, rich and the fabric has a great feel. It’s a great siz, offering plenty of comfortable seating. Delivery was quick and smooth, with great communication throughout. Overall, very happy and would definitely recommend!

20. Oktober 2025
Bewertung ohne vorherige Einladung
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear that you love your new sofa and that its quality, colour, and comfort met your expectations. It’s great to know the delivery process was smooth and that our team kept you well informed throughout.
We truly appreciate your recommendation and look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

Best best best sofa company out there

Best best best sofa company out there
Highly recommended
The sofa’s are amazing quality and design and the customer service is just outstanding ! I’ve never come across customer service which is so helpful and so quick to respond!

21. November 2025
SOFAS and FRIENDS-Logo

Antwort von SOFAS and FRIENDS

Thank you so much for your incredible review! We’re thrilled to hear how happy you are with the quality and design of our sofas, and it truly means a lot to hear your kind words about our customer service. We always aim to be as helpful and responsive as possible, so your feedback is greatly appreciated. Thank you for the high recommendation!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr