Company deletes negative product reviews
Some well made products, others not as much. However, my biggest concern is that they don't have honest reviews on their website. I made a negative review about their bath towel and it never appeared on the website. If I know my review isn't there, I know I can't trust the reviews that are there. I tried writing it a second time months later, and still it never appeared. Before I ever considered writing a review, I tried to post a question to the "family" Facebook page regarding whether i was doing something wrong in order to result in the towels becoming hard/rough, as they start out soooo soft. They never posted that either. I have since realised that the initial softness is from conditioners which are designed to wash out. The towels are in fact hard and dry. You won't see that written anywhere because they delete those reviews. I really wanted to love this company as the prints are so pretty and some products, like the sheets, are fabulous, but their response to honest reviews is too concerning.








