Slapiton Bewertungen 

227
•
TrustScore 3 von 5

2.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can’t recommend this shop enough for expert friendly advice. I always use them for all my fragrances, and would never go anywhere else. G’ma is a joy to be served by. V happy, and thank you.

Bewertet mit 1 von 5 Sternen

I cannot not beileve any positive responses as there are far too many bad experiences like mine. They do not answer the telephone or reply to emails. I will never use them again. Over 4 weeks and no... Mehr ansehen

Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOID !! Ordered gifts on the 16th December, despite emails and calls that nobody answers I’ve had no update. This is terrible customer service and an error on my part for having not... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My most recently arrived damaged ,alas thru royal Mail . The parcel smelt lovely ! without hesitation Slapiton ,apologied ( on postal service behalf) and duly dispatched a replcement . I was asked... Mehr ansehen

Unternehmensdetails

  1. Kosmetikproduktanbieter
  2. auch in
  3. Schönheitssalon

Informationen, die aus verschiedenen externen Quellen stammen

At Slapiton you will find designer and salon skin care, make-up, fragrances, hair care, nail treatments, sun care and self tan products with free uk delivery, whatever the cost of your order. Customer Services Lines are open 10-4 Monday to Friday.


Kontaktinformationen

2.8

Akzeptabel

TrustScore 3 von 5

227 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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2.8

Alle Bewertungen

(227)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great replacement service.

My most recently arrived damaged ,alas thru royal Mail . The parcel smelt lovely !
without hesitation Slapiton ,apologied ( on postal service behalf) and duly dispatched a replcement . I was asked to return my initial order in a self print postal slip which cost me nothing other than putting into an envelope .
A great returns service , which will be remembered when I'll about to order more perfume .
Best wishes for the future guys . Ian Venart.

4. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The worst experience with an online company

The worst experience with an online seller I have ever had. Over six weeks before the perfume I ordered was ready to be despatched. Many promises of imminent delivery never came to anything. My payment through Paypal expired after 30 days as per Paypal policy so they cancelled the order and asked me to order it again. I do not have another six weeks of my life to waste waiting. Dreadful! Steer clear!

21. Mai 2019
Bewertet mit 1 von 5 Sternen

I ordered my makeup over a week ago

I ordered my makeup over a week ago. I contacted them 6 days later as I was surprised it still hadn’t been despatched and was told it was being despatched that day. 4 days later it’s still showing that it hasn’t been despatched and I haven’t received it. I’ve emailed them again, but had no response. Will be trying to ask for a refund. Not happy!

6. April 2019
Bewertet mit 3 von 5 Sternen

No item as it was apparently not in stock for 2 weeks...

I bought an item on the 19th of March. No item, no response to phonecalls or email for a while. Finally two weeks later after chasing I was told they waited for stock... Managed to receive a refund after chasing... Will not buy again.

28. März 2019
Slapiton-Logo

Antwort von Slapiton

Dear Mrs Bilik,
thank you for your feedback it is important to us. To address the issue that you make in your review we would like some more information about yourself. Please can you provide us with an invoice number so that we can contact you?
Best wishes,
Slapiton

Bewertet mit 5 von 5 Sternen

Having ordered my perfume I then went…

Having ordered my perfume I then went onto Slapiton's web page only to find extremely negative reviews. I had a wonderful experience, received my order within 7 days having paid a very good price. Communication with Slapiton - they replied efficiently and politely within the day. I have nothing but good to say other than support this company.

13. Dezember 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOID.

AVOID AVOID AVOID..
What a joke of a “company” they dont reply to ur emails and they dont answer the phone.
Still not recieved my item.
They are asking for documentation i ordered this product in November 2018...
Of course im not Gonna have any documentation 16 months on!!!

6. Dezember 2018
Slapiton-Logo

Antwort von Slapiton

Dear Emma,
thank you review. We have asked for documentation from you in order to verify your review and address the issue raised. We are sorry that you do not have this and we cannot help any further.
Regards
Slapiton

Bewertet mit 1 von 5 Sternen

SHOCKING DELIVERY & SERVICE

I ordered a product on the 10th of october on the 12th i was sent an email advising the item had been dispatched. On the 18th 6 days later the item had still not arrived!!! I contacted the company who sent me an email falsly advising a calling card had been left as nobody was there to take delivery this was a lie, the item infact was not attempted for delivery until the 20th!!! 10days after my order was placed!!!

This was a present for my brothers birthday who was leaving for australia on friday. He still doesnt hsve it and its now too late!!!

IF YOU USE THIS COMPANY ORDER AT LEAST 2 WEEK BEFORE

22. Oktober 2018
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

This company is a joke

This company is a joke! Ordered a Guerlain lipstick back on 24th September, a week later I received my parcel and it was the wrong lipstick. Called them and was told they would send out the correct colour straight away. A few days passed and and it would be sent out last Friday (12th October). Emailed them today and got reply back saying that their was a “production problem” (which I doubt as Guerlain are a massive company and I’m sure department stores have no trouble with stock). Now they are saying that new stock will be in on the 22nd. It is unacceptable to wait a month for the correct product! Have opened a dispute with PayPal and have requested refund ASAP. Avoid at all costs!

16. Oktober 2018
Bewertet mit 2 von 5 Sternen

I won't be using them ever again.

Heard nothing until I chased after a week. No one would answer the phone and cannot leave a message. Exchanged e mails was given a date for delivery. This was missed. Exchanged e mails again was given new date was missed again. Exchanged emails again was told they had tried to deliver they had not. Finally arrived almost 3 weeks after placing the order. I won't be using them ever again!

21. September 2018
Bewertet mit 1 von 5 Sternen

Very poor service

I would say that this company has borderline stolen money from me. I ordered two perfumes for my wife an an aftershave for myself on 31/07/2018. I recieved the aftershave and one of the perfumes but not the second perfume on 03/08/2018.

I sent an email on 03/08/2018 asking for an update on the missing item, i recieved a reply from Sophie stating that it was sent out that day and i should recieve it in a couple of days. A couple of days go by and nothing so i decide to call them. The person on the phone states that it will take another couple of days, which i reluctantly accept as a response.

Forward to 10/08/2018 and still nothing, i email the company back and request a refund as it is clearly not going to arrive and i recieve a reply stating that the parcel has been awaiting collection and a redelivery has been requested for the following Tuesday.

I called them again on 15/08/2018 and was told that the item will be tracked again and i will get an email. Well suprise suprise....nothing. It is now 18/08/2018 and what should have been a gifdt for my wife and our anniversary has turned into an absolute annoyance.

I really think this company is a one man band or a husband/wife team working out of a garage as there is an absolute lack of Customer Service.

I will be giving it until 31/08/2018 which will be a month before going to trading standards and registering a complaint.

18. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SHOCKING, IF NOT SCAMMERS

Ordered two items, charged for both although one was permanently removed from the range, as I discovered on contacting customer services. I was promised refund but over a month later, nothing. DO NOT BUY FROM THIS SITE.

26. Juli 2018
Bewertung ohne vorherige Einladung
Slapiton-Logo

Antwort von Slapiton

Dear Mary,
thank you for your feedback on this order.
Your order was delivered in part (Tracking no. MH312630585GB Your item was delivered on 15-06-2018.) and the other special order item was backordered as we tried to obtain it for you. Unfortunately, it took some time for the manufacturer to confirm that they would be unable to supply this reference and had run out of stock. This was the delay in getting back to you about it. We are sorry that we did not make contact in this process and apologise for that service. Your item was refunded as you have confirmed in correspondence after this review was made. We have sent you an email apologising for poor communication received.
Best wishes,
Slapiton

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