Whatever you do, don’t buy anything from this company they’re crooks. Made an order two months ago and received nothing and no updates. Contacted them several times and still no response. Weeks and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I received the following grovelling email from Singletrack Bikes’ CS Manager, Gabe Bell; Dear Brian, I’m reaching out personally to sincerely apologise for the recent lack of commun... Mehr ansehen
Ordered. Delivery date came and went. Order status not updated. I contacted 3 times but no reply. I have pointed this out to the providers of their shop platform push.bike suggesting they co... Mehr ansehen
I bought some tyres just before xmas 23 from singletrackbikes.co.uk that were ordered in from supplier. Contacted singletrackbikes for progress update as online tracking wasn't working for me and I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Find your flow with Singletrack Bikes. We all dream of that endless flow on trail, road, gravel or just the best days out making memories with the family. We are all about riding bikes at all levels and providing the best service we can to Kirkcaldy and beyond.
Kontaktinformationen
2-24 Mill Street, KY1 1SD, Kirkcaldy, Vereinigtes Königreich
- 01592 724466
- info@singletrackbikes.co.uk
- www.singletrackbikes.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Amazing service
Single Track Bikes provide fabulous customer service and handled my refund fabulously. Id have no hesitation going back to them
Great customer service
The delivery was quick but it was the customer service that most impressed me. I manged to muck up my order but they sorted it out really quickly. I'm very impressed and will use them again.
hi First time I’ve used Singletrack I…
hi First time I’ve used Singletrack I was over the moon fast del and great staff look forward to buying again great shop
Great shop
Great shop, quick to respond to queries. 11/10 recommend.
Absolutely phenomenal service
Absolutely phenomenal service, ordered on Tuesday night with a 5-10 day wait as was only in stock with supplier and item had arrived by Friday!! Can't thank these guys enough for helping me get back out shredding as soon as they did!
I'd buy here again for sure !
Great Service form ordering right through to delivery! Helpful, friendly advice, prompt responses and great service. I can definitely recommend Singletrack Bikes and wouldn't hesitate to buy a new bike from them again.
Super happy with the service
Super happy with the service and communication from Singletrack bikes. Made the order and in just a few days the part was delivered. SRAM X5 X7 freehub was a great price and like for like on my 2014 Boardman bike. Have ordered again since with equally good service. Will definitely be using these guys for my bike parts in future. Many thanks from Wales.
My Mrs order me a box of spokes Monday…
My Mrs order me a box of spokes Monday evening and even payed of DPD express which says should have goods within 2 working days and tracking got no email to track and still no spokes and now Friday morning so I would say don't order from these will keep up to date and going phone when open today and was saying in stock when ordered too needed for weekend ride looks like that not going happen. a update After a phone call to and then a call back from single track some missed information by me and my Mrs but a nice personal touch in communication about the express delivery just await my goods now to update now on Monday and they ment be here within next few hours so I am happy other than the confusion with delivery

Antwort von Singletrack Bikes
Absolutely amazing service
Absolutely amazing service! I ordered on the Wednesday afternoon and received Thursday afternoon.
Item was priced fantastically and was exactly as stated.
Will be using again!!
Thanks.
The worst company I ever had to buy bike parts...
The worst bike company I ever had to purchase parts from in my life. I'm riding bikes now for over 25 years. I ordered parts from them over a month ago but their website was saying that delays can happen for up to 10 days or even more... Tryed to send them an email to find how long still need to wait... they ignored my email and just sent an automatic email with lots of lies. They also do not pick up the phone, so will call the bank and get my money refunded. They left me with no choice!

Antwort von Singletrack Bikes
Best bike shop I have dealt with
Best bike shop I have dealt with. Fast delivery and quick response to any questions, very good customer service from Dave.
Great online bike order
A really helpful shop that I spoke to over email and messenger and was responded to quickly. Ordered a bike online and was kept informed with fast dispatch time. Would highly recommend for a great service and quick communication.
Excellent service
Excellent service! Would definitely recommend.
Very Quick Delivery
Ordered some new wheels and they where delivered and picked up in less than 48 hours. The new shop in Kirkcaldy is looking awesome. Great service and great staff
girls 24” cuda bike
I recently purchased a girls 24” cuda bike from single track bikes. It arrived incredibly quickly. Communication was excellent. Very competitively prices.
I cannot recommend these guys highly enough.
Failed to honour my internet order
Failed to honour my internet order. No issues in the ordering process; they're accepting orders that they cannot fulfill. I won't use this company again. I'd encourage others to do likewise. (Only noticed similar poor reviews on Amazon after the event.) So many more brilliant and reputable companies are better deserving of our business at this difficult time.

Antwort von Singletrack Bikes
Absolutely awsome service and was…
Absolutely awsome service and was keeping me updated with my orders process turnt up 2 weeks quicker than said will 1000% be using these guys again
Orange Crush excellent service
Ordered Orange Crush for wife and bike was delivered nicely packed. There was an issue with some misplaced frame inserts where the dropper cable was routed but Dave sorted this out immediately and sent parts in post. They arrived within 2 postage days. The communication has been excellent throughout. You can tell they are passionate about cycling, unlike your big Evans Cycles type of businesses. I would recommend these highly. Found them by accident but they are now bookmarked for future. Many thanks for the excellent service and communication throughout the whole experience.
Ordered a Cuda Trace 24
Ordered a Cuda Trace 24 at lunchtime on Monday and despite the Covid delivery time warnings it arrived 9.30am Tuesday. Amazing service!
Beautiful bike too. Needed a little bit of setup but it arrived nicely packed and in perfect condition.
Friendly service
Friendly service, needed to return something, responded quickly to questions and sorted it out.
Would definitely order from again
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