Singletrack Bikes Bewertungen 

Always a good price and great communication

Very disappointed with that company. I purchased bike smart trainer from them in October 2023. After two months trainer developed a fault. Manufacturer said to contact the store for repair or replacement.
I’ve contacted company on the 4th of January 2024. Have to wait for over a week to get a reply from them, even though email states what they will reply within 24 hours. After many phone calls and emails I’ve got respond what they will collect the trainer. Collection failed due to bad weather and I get it. But it took me another week of phone calls and emails with no response before they organised another collection.
Eventually trainer were collected. And as of today it’s been a week since collection. Guess what, they haven’t contacted me at all and not responding to my emails and phone calls.
Now a month after initial contact I’m without trainer, without my money and time I’m using to contact them.
Looks like at the end I’ll be minus trainer costs and trainer it self.
Very, very, very poor service.

Great communication with very quick response to an email question. Haven’t used product yet but gloves look and feel great.

I bought some tyres just before xmas 23 from singletrackbikes.co.uk that were ordered in from supplier.
Contacted singletrackbikes for progress update as online tracking wasn't working for me and I got swift reply from Dave.
Tyres came shortly after, fitted well, and I'm very happy with purchase, will return again.

Quick to arrive - thanks.

And I love my new cycling shoes. That's why I phoned your shop to to tell you I was happy.

Second pair of gloves! Great price and fast delivery!

Good price. Royal Mail delivered on time!

Quick delivery and ahead of expected timescale

Clear communication, swift delivery and well-packaged.

Great service, quick delivery of new front light, would buy again

Offered a good price on a quality product. Dispatched promptly and arrived very well packaged. I’ve dealt with them a few times and always been impressed. Highly recommended.

Ordered 2 different sized helmets to test fit, still awaiting refund on the other over 2 weeks since the return parcel was delivered by Royal Mail.

Action only taken after having to chase twice by email.

On the positive side, ordering and dispatch were as expected despite the clunky website.

Disappointing as I try to make a point of ordering from smaller places rather than the usual Wigglemazon.

Ordered some cycling shoes that were on offer at Singletrack bikes. They were delivered quickly and free of charge. Excellent service all-round!

Ordered carbon handlebars - arrived in a heavily damaged box, with both ends of the bars sticking out. This is just inexcusable - absolute cowboys.

Cannot rate this company enough. My wait time on my parcel was a bit longer than I had expected, I had to cancel. Their customer service was amazing, I was refunded the money super quick and even received an email saying the item had been sent but no need to return it to them. I’m honest shocked. I will 100% be using them in the future. Thank you guys.

Easy to contact; very responsive and huge effort made to deliver shoes in time for a race!

Great prices and fast delivery.
Kept in the loop and delivery was next day as promised.
Will use you guys again, Thank you!

Brilliant service. Easy to order. Good price. Quick delivery