The service provided was faultless. Never pushy, extremely professional. On handover the time given to explain the vehicles set up, the car was presented as if it was new. Mark was great.
Standort
Standort wechselnParys Road, SY8 1YR Ludlow, GB
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Das sagen Bewerter
I recently purchased a Land Rover Discovery from Sinclair Ludlow and the whole process from start to finish has been an exceptional example of excellent customer service. I telephoned in the morning a... Mehr ansehen
Yet another great experience, second Defender from these guys. Dealt with Philip in sales who was new to his role but still very helpful and considerably knowledgeable even though he was a newby!... Mehr ansehen
Unternehmen hat geantwortet
It is totally down to the person who handled the sale. Mr Mark Sutcliffe, he respected how I said I wanted to be contacted and remained totally helpful throughout the process. His handover of the veh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Sinclair Group - Sinclair Land Rover Ludlow
Vom Unternehmen geschrieben
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktinformationen
Parys Road, SY8 1YR, Ludlow, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Hat 76 % seiner negativen Bewertungen beantwortet
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Professional team and seamless transaction
Jess was very professional and helpful, collection of our new vehicle was seamless and stress free. Thanks

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Jess was friendly, professional
Had a great experience buying a Discovery from Jess. Communication was clear and straightforward, the car was exactly as advertised, and the whole process was stress-free. Jess was friendly, professional, and great to deal with. Would happily buy from her again.

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Thank you, Great Service
Thank you, taken me nearly 12 months to buy, due to Land Rover garages doing a "Pretty Woman" on me! Harry took me at face value and sourced me the exact car I wanted. Harry was helpful and guided me through everything even transferring my private plates.
Highly recommend.

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Used Discovery Purchase
The car as presented look good, the work they said they would do was done, but tyres were not replayed with like for like but a mid price brand. Which is a shame as the previous tyres were the recommended factory fit. This will affect road noise and economy.
All staff were pleasant and professional in my interactions with them.

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
great bunch of friendly people

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Fantastic service from start to finish…
Fantastic service from start to finish as always!

Antwort von Sinclair Group - Sinclair Land Rover Ludlow

Antwort von Sinclair Group - Sinclair Land Rover Ludlow

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Superb company
Superb company, service and vehicle. All aspects delivered as requested

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
I have found over time that Land Rover…
I have found over time that Land Rover agents are generally good and recently that Sinclair are very good. In purchasing my latest Range Rover I had a lot useful conversations, a bespoke video of the car and practical advice on things like insurance. The collection was a pleasure and all round I couldn't recommend Sinclair in Ludlow enough.

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Mark at Sinclair Ludlow was incredibly…
Mark at Sinclair Ludlow was incredibly helpful and insightful with the purchase of our new Defender. He was incredibly patient as we chopped and changed on our decisions along the way and very professional in all dealings, making sure we got exactly what we wanted. Would highly recommend.

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Your salesman Mark Sutcliffe was…
Your salesman Mark Sutcliffe was brilliant most obligeing car salesman I’ve come across for a long time
Regards
Jim cockerton

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Thks to Glen Challis at Sinclair Ludlow…
Thks to Glen Challis at Sinclair Ludlow for his help with sourcing my new defender. Friendly, professional and excellent service experienced. Many Thks.

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Great service from Mark Sutcliffe
Great service from Mark Sutcliffe at Ludlow from start to finish

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Great experience
It is totally down to the person who handled the sale. Mr Mark Sutcliffe, he respected how I said I wanted to be contacted and remained totally helpful throughout the process. His handover of the vehicle was thorough taking as much time as I needed to show me the controls and how to adjust them. The day after I took possession he rung me to check everything was ok, and to offer further assistance if needed with any of the controls.
Great experience so far

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Excellent service.
The experience was excellent, and special mention to Harry who patiently responded to my many requests for information. Sinclair Ludlow is a smaller dealer and the experience was very personal. Nothing was too much trouble.

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Excellant Service
Having recently moved to the area, I needed a new "home" for my Defender servicing and maintenance. Sinclairs — and especially Naughton and the service team — have been excellent from the very first contact and throughout my ongoing experience.
I had a minor warranty issue that happened to coincide with the recent JLR shutdown, but the team kept me fully updated and informed throughout. They couldn’t have been more helpful.
I must say, the whole experience has been far better than with my previous dealerships in Surrey and Sussex. Thank you!

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
We recently purchased a new Range Rover…
We recently purchased a new Range Rover Velar and couldn’t be happier with the experience. Despite the well-known challenges currently affecting JLR, Mark at [Dealership Name] went above and beyond to look after us throughout the entire process. He kept us informed at all times, was honest and proactive with updates, and made sure everything ran as smoothly as possible.
It’s rare these days to find someone who genuinely cares about customer satisfaction, and Mark truly delivered. The car is absolutely stunning, and the service we received was second to none. Highly recommended!

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
Superb service
Professional, efficient and friendly
Service and windscreen replacement all done within 24hours with courtesy car provided :)

Antwort von Sinclair Group - Sinclair Land Rover Ludlow

Antwort von Sinclair Group - Sinclair Land Rover Ludlow
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