SimplyEyeglasses.com Bewertungen 

872
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered a pair of prescription progressive glasses as well as a pair of prescription sunglasses. They did an excellent job making the lenses in both. Customer service was great letting me know that... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've had a very pleasant experience with Simplyeyeglasses.com. I ordered Charmant titanium frames with demo lenses for my wife. They arrived in only 7 days which is much better than any other onli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The technicians at Simply Eyeglasses excel at meeting atypical needs. The bridge of my nose is quite narrow so it is a struggle to find frames that fit well when the prevailing fashion is big and boxy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The process of ordering frames was very easy with Simply Eyeglasses but the real joy in using this company came when I contacted them that the frame surface chipped after 3 months. When I explained t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brillen-Großhändler
  2. Bekleidungsgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Eyeglasses: Prescription eyeglasses from SimplyEyeglasses.com, glasses, sunglasses and lenses by brand name eyeglass designers at a discount online.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

872 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(872)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Absolutely great

Absolutely great service with great price - service stands out the most and that includes trustAbsolutely great service with great price - service stands out the most and that includes trust

18. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Mike, thank you so much!! Your comments are so greatly appreciated!


Chris
SimplyEyeglasses.com

Bewertet mit 3 von 5 Sternen

Final product not satisfactory

The glasses received were not cut/polished satisfactorily.

14. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Hello Mr. Demiroz,
We were not aware you were not happy with your eyewear. We would like to remake them for you. Linda has sent you email in reference to starting the return process. We always want our customers to be 100% satisfied with their eyewear.
We apologize for this inconvenience.
Thank you,
Cindy

Bewertet mit 5 von 5 Sternen

Linda is the best customer service ever!

I been searching high an low for a very popular frame that was sold out everywhere linda not only helped me find it an its shipping as we speak but also price matched it to 80$ cheaper then they had it listed for and she was just so polite an helpful all around and I genuinely appreciate it because so many online eyeglasses shops are fraudulent and have horrible customer service and reviews im pleased to see such high reviews from other as well for this company it so deserves it i trust them which is hard to do cant wait to receive my beautiful frames thank you linda !!!

14. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you for contacting Simply Eyeglasses Nicole. We appreciate your review and specifically remembering Linda!

Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

easy!!

Love getting my glasses here and they cost so much less than in stores!! And they make it so easy!!

14. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you JRO! We appreciate your business!

Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Customer Service

When inquiring about the Costa sunglasses, the customer service lady was very helpful and courteous to my questions. Great Customer Service!!!

13. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you Rachel!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Very happy customer!

After researching multiple online sites to purchase a new pair of eyeglasses, I settled upon SimpleEyeglasses after reading all the great reviews and am so glad I did! I absolutely love my glasses - they are great quality, look and fit perfectly, and the prescription is right on (granted my Rx is not very strong...-3.25). I also received a discount off the total cost from a promo code the site was offering, so I got them at a very reasonable price. Can't really speak to those with strong prescriptions, but would definitely recommend this site to anyone looking for a new pair of eyeglasses!

13. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you so much Elise! Your recommendations, confidence in us, and your business is greatly appreciated!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Order with confidence, quality & service are great!

I was a little scared to order my glasses online but Simply Eyeglasses return policy convinced me to take a chance and I'm so glad I did. I was able to save a lot on my Silhouette frames and high-grade lenses. I did order the wrong size frame originally and customer service was so helpful in arranging for my exchange. I would definitely order again from this company.

13. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Great to hear Debra! Thank you for your support!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Quality product, great service.

Ordered Wiley X safety glasses.
Product was as shown on the website.
Communication was good.
Once order was completed, shipping was as good as it could be with being a Canadian shipment.
Would use their service again for designer glasses in the future.

12. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you James! We look forward to your return!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Wonderful service

Simply Eyeglasses helped me out in a tough pinch by super expediting an order for glasses before I went on a trip. They were wildly helpful and I got just what I needed. I'm grateful!

12. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Had to wait a year to get eyeglass frames but well worth it!

Finally received eyeglass frames after a year wait. Wasn't the fault of Simply Eyeglasses it was the fault of the manufacturer. The customer service people were very helpful and understanding when I was inpatient with the wait. Beautiful frames that fit and looked great.

12. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Hello Gloria-
Thank you very much for your review we do appreciate all feedback. The unfortunate circumstance with the back ordered status of your frame from the beginning of your first order is due to the fact that we order every frame directly from the manufacturer to ensure authenticity. We did our very best to keep you informed of the status of the frame any time it was extended and we do apologize for the manufacturer's extensions. We are happy you are satisfied with frame once you did finally receive it.
Thank you,
Stephanie B.

Bewertet mit 5 von 5 Sternen

Easy ordering, Good selection, and great personalized service if needed.

I had a complicated order which had a minor error on my part due to a misunderstanding. I promptly received a phone call which corrected the mistake and refunded the the small amount that I had overpayed. I'm happy!

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

You're happy we're happy! Thank you Alfred!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Great service with one technical issue - UPDATED

UPDATE: I've changed this to a 5 star review because of the great response by SimplyEyeglasses to my original review. They called me within hours and offered for me to return the glasses so they could go for the thinner lenses. Best service I've seen anywhere.

Fantastic customer service and timely delivery as promised. Glasses are excellent. My only issue is with a technical issue. I bought rimless glasses that require drilling the lenses to install the frames. Because I have a strong prescription, I ordered the highest index lense available. Here is where their customer service shined - they contacted me immediately and said that because they needed drilled, they had to move me to the next lower index. They immediately gave a refund for the cost difference. However when the glasses arrived, they were thicker than my last pair, even though my prescription was actually less on the new glasses. So my previous provider had apparently been able to drill the highest index lenses without issues. So I'm disappointed that my new glasses are not as thin as before.

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Hi Rex,
We are so sorry you are disappointed in the thickness of your lenses. We will be contacting you about returning the eyewear. We would like to evaluate the lenses, perhaps we can make them thinner.
We take drilled lenses very seriously. We do not want you to have any problems with the lenses cracking around the drill holes. Stephanie has left you a voicemail. Please, give us a call and we will make arrangements for you to return the your eyewear.
Thank you,
Cindy
1-866-665-6393

Bewertet mit 4 von 5 Sternen

Nice glasses with some customer service glitches

It wasn't easy to get through to customer service. The phone wasn't always answered. I ended up going through email to get a quote and figure out what was all going to cost. I had to get multiple quotes because they would leave out something. Finally the customer service rep snapped at me and said that the price I was given wouldn't be final until the order went through. I know I had a complicated order, but if she hadn't left out things I wouldn't have had to keep emailing her. Four stars because the glasses were fine and cost almost half what my eye doctor wanted for the same frames and lenses. Three stars for responsiveness and customer service. But I guess the price goes with that.

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Good afternoon C.E,

We do apologize for the inconvenience if there was an opportunity we missed out on taking your phone call. We do answer all phone calls 10am-5pm Eastern standard time and we apologize if we missed your call. Unfortunately, in the quoting process through email our representative was not aware your prescription lenses would be in the need of a slab lens which is a pretty rare occurrence and something that would require special pricing. Despite the issues, we appreciate the fact you are happy with your eyeglasses. A customer service representative will be contacting you within the next 24 hours.

-Thank you,
Stephanie B.

Bewertet mit 5 von 5 Sternen

Progressive Lens Installation

Maddie was very patient in telling me about the product and also with the re-order process! She knows the product well and provided a great customer service.

Thank you.
Jae

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you Jae! We appreciate it!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Great glasses at a great price and very helpful staff!

I had never ordered glasses online before. I wasn't sure of a few measurements. Linda Cole was very helpful in explaining exactly what I needed to provide and how to do so. I love the glasses!

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you Dawn! We are happy that you chose Simply Eyeglasses and that you love your new glasses. Thank you for also remembering Linda.


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Excellent Quality and Service!

First pair I ordered didn't fit right so, it was returned for a difffernt model and size.....Perfect fit! I will continue to be loyal to simplyeyeglasses.com for future purchases.

Thanks Again

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Truly appreciate your loyalty and you business Rod!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Glasses

Fast ship good prices

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you Lynn!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Painless

Easy to order and excellent selection of frames.

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Thank you very much Louis!


Chris
SimplyEyeglasses.com

Bewertet mit 5 von 5 Sternen

Highly recommended!

I received excellent service and a great product as well as significant savings. All I had to do was pick the frame and get my prescription. I even did the pupil distance measurement which was as simple as can be. No eye shop wanted to do it without the sale. SimplyEyeglasses.com explained how simple it was and we got the job done.

11. Oktober 2016
Bewertung ohne vorherige Einladung
SimplyEyeglasses.com-Logo

Antwort von SimplyEyeglasses.com

Really happy to hear it Kevin! Thank you for your business and confidence in Simply Eyeglasses!


Chris
SimplyEyeglasses.com

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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