SimpleRetro Bewertungen 427

Placed an order on January 18, 2026. An item was out of stock and there was no communication about this from their side until I inquired. I asked for a refund for the out of stock item and a shipment for the remainder of the order. Since then, I have yet to hear back from the customer service email address. The only response is an auto generated email that a ticket has been created for my issue and a representative will reach out soon. This has not happened. I have received 3 of these auto generated emails in the last two weeks. The worst part is that the link to access the ticket does not work. For some reason, the site says my email address does not have access.

Worst customer service, always be wary about shopping on websites without a phone contact. I will be reaching out to my cc company.

The brand is a fraud.
The size chart is wrong.
They are unresponsive, and didn’t provide any contact details to send a package back(I’m from a different country).
If you sell, please provide return package also.

The sizing is off. I am a normal sized woman (155lbs) and the dress I ordered, an XL while lovely, was more like a size S-M. It also took about a month to arrive. Then you have to pay for the return and print out your own label, as they don't provide one and mail it to California. If you'll notice, all the models on the site are tiny. Not for me, unfortunately. They also don't carry many plus sized dresses...

I love Simple Retro I have been a customer for a while and really appreciate their quality, customer service and affordability of their pieces. I find styles that I don’t see anywhere else and I love their unique pieces. The items of have purchased have been as described and well made. Will continue to be a customer in the future!

Had a wonderful shopping experience with them, the cloth are amazing, and the quality is better than I expected!!

I had reached out to simply retro MUTLIPLE times to ship my current order but they still HAVE NOT SHIPPED IT OR RESPONDED TO MY EMAILS. I am afraid this may be a scam!!!! I might have to dispute the charge on my card because of this.

I've been a customer of Simple Retro for about a year now. I love that they offer affordable fashion in the vintage-inspired realm. It can be hard to find pieces that look vintage without being expensive or being true vintage. I think they do academia/gamine style fashion really well! I've found the quality to be really amazing for the price (I especially love the knit items and jackets)! Most items fit fairly true to size with some styles running smaller. My only piece of advice is that I would love to see them expand their size range as it's pretty standard. But other than that, no complaints!

I really love the quality of the clothes, and I genuinely like many of their designs. I already own several pieces from their collection, and I’m very happy with them.

The clothes are so beautiful and unique. Great quality and fast delivery. I'm very pleased 😍

Simple Retro dresses have been part of my wardrobe for over a year, and I’m still very satisfied with the brand. The quality is consistently good, and the style is exactly what I look for: feminine, timeless, and easy to wear.

Simple retro has the most exquisite pieces that are one of a kind. I’ve had some pieces for 4-5 years that look brand new😍 I was excited to get new staples like plaid skirts, cardigans and knits!

Cette marque s'est associée avec Shein et vole les créations d'autres marques, en changeant le visage des mannequins par IA!
à fuir!!

Poor quality and sizing. When I returned the item, they kept making odd excuses to not return my money and asked for my bank details. I had to file a dispute with my credit card to get my money back.

I had a great experience with Simple Retro. The pieces I received are beautiful, well-made, and true to the photos on the website. Delivery was smooth and the customer service was very kind and helpful.
Highly recommended!

Simple Retro brand is one of my favorite !!! was genuinely impressed by the quality and design of their pieces. I had a long checkered skirt with a matching vest, as well as a long dress — everything looked even better in person.
The fabric feels premium, the craftsmanship is excellent, and the fit is beautiful and flattering.

I’ve already become a regular customer because the brand consistently delivers both style and quality. I fully recommend Simple Retro and will definitely keep ordering from them♥️🤓🤓🤓

I love this brand, they make really excellent quality clothes with an elegant and refined design that you can't find in other shops, simply fantastic and I recommend it to everyone

I order two items.
I ask to return one and paid the extra postage to return it. I never received a return after trying for months. A dishonest company.

I absolutely love Simple Retro! Their clothes are beautiful, elegant, and amazing quality. I recently connected with their team and were so kind and supportive throughout the process. Highly recommend, such a wonderful brand with gorgeous vintage inspired pieces. 💕

I wish I had read the bad reviews first. Very disappointed. Not only extremely bad quality but comes up so small. Plus they took so long to deliver. I feel duped!! Don't buy from this company

I really like Simple Retro dresses, high-quality fabrics, and very beautiful design