I have bought several pieces of jewellery from Shiptons in the last few years and I think they have an excellent selection of rings, earrings and other pieces. I have had great service when ordering i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been using Shipton & Co for sometime, to purchase gifts and treats for myself. Great service, quick delivery, and customer support team
Although the items are well made, the delivery really lets Shiptons down. I ordered goods on 31st July and it is now 14th August, yet I haven't even had confirmation that the goods have been dispatc... Mehr ansehen
Unternehmen hat geantwortet
Excellent company. Have used them for many years. Lovely selection. Very tempting! Love the fact that I can phone and speak to real, knowledgeable people. Products delightful. Good range of prices... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since Albert Edward Shipton founded the company back in 1870, five generations of his family have honoured the original vision - to create spectacular jewellery with precious diamonds and rare gemstones gathered from the world's most remote locations. What sets Shipton & Co apart indeed is the dazzling quality of these gemstones which are ethically sourced and hand selected for you today by the founder's great great grandson, Jasper May. An acclaimed gemmologist, he brings both life-long study and inherited skill to his creative work.
Kontaktinformationen
27-33 Spencer Street , B18 6DL , Birmingham, West Midlands , Vereinigtes Königreich
- 03453045080
- customercare@shiptonia.co.uk
- www.shiptonandco.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Beautiful bracelet
Beautiful bracelet and well worth the wait as the first one went missing in the post The help team were extremely helpful and a replacement was sent out promptly
I have bought from this company’s shops on several occasions but this is the first time that I have bought on line I would have no hesitation of ordering from them this way again

Antwort von Shipton & Co
Beautifully made presented and packaged.
I was absolutely thrilled when I opened the box and saw the beautiful brooch I had ordered for a friend's birthday. It was exquisitely made and I could almost make out the expression on the horse's face. One I have seen in real life many times. Not only was the jewellery beautiful but the service was excellent too.

Antwort von Shipton & Co
Staff very helpful
Staff very helpful, had a bit of an issue getting my product but when my ring arrived it was brilliant, staff kept me informed

Antwort von Shipton & Co
A very satisfied customer.
I have ordered from this company on a few occasions. Service has always been very pleasant with a prompt delivery. I am happy to recommend them to anyone.
Thank you Shipton andCo.

Antwort von Shipton & Co
Very happy customer
I had to return one item (amethyst ring) from my order as the colour of the stone was not as per the catalogue. I was offered an exchange up to £10 more than the value, which was good and I found one a bit more than that but used the £10 voucher I'd had with my original order. I was able to return it Freepost and I was kept up-to-date by Sunny with progress. My alternative ring was turned around by Sunny in 24 hours and I was surprised to find not only was a £5 voucher enclosed but a lovely amethyst keyring! How's that for service?

Antwort von Shipton & Co
Easy to order on line and delivered…
Easy to order on line and delivered promptly

Antwort von Shipton & Co
Went the e tra mile to ensure that my…
Went the e tra mile to ensure that my wedding anniversary present to my wife was delivered on time for our anniversary, great communication and very friendly staff

Antwort von Shipton & Co
Well done.
Gift arrived well packed and in good order

Antwort von Shipton & Co
First Order experience
This was my first order from Shipton & I had a problem, completely my error, on the shipping address.
Customer service & support were excellent. Sunny replied quickly to my queries & addressed the problem most efficiently.
The actual pieces themselves are lovely, high quality & imaginative designs. I’m very happy with the value & with all aspects of the company. I shall certainly be using them again.

Antwort von Shipton & Co
Some items are beautiful
Some items are beautiful, some items broke, I dont understand WHY I had to rebuy some items, some items go to charity shops, some items get "stolen"....... ONGOING cycle. October 2025

Antwort von Shipton & Co
Wonderful Experience in Scarborough Store
The staff in Scarborough are both professional very pleasant their service is second to none. I have always been satisfied with my purchases and friends have loved gifts from Shiptons

Antwort von Shipton & Co
Very good value.
Easy to order from the catalogue. Items well
wrapped up, delivered with care and promptly.
Very attractive items, bought for Christmas presents.
Two Real Lapis Pyramids, unusual and will look lovely displayed where they can attract the light
on the window sill or mantelpiece.
Very good value as they were in the sale.
Very reasonably priced.

Antwort von Shipton & Co
Easy to order online
Easy to order online, great selection of jewellery and gifts. The item was very well packaged and I was kept informed of when my item would be delivered.

Antwort von Shipton & Co
Excellent
Have used this company over many years and have always been pleased with their products, many have been better quality than expected for the price.
Free gifts are genuine gifts and not sub-standard freebies.
A bit slow on delivery but I know to order in advance of need.
Overall an excellent company to deal with.

Antwort von Shipton & Co
Have ordered many items from here and…
Have ordered many items from here and always been satisfied by the order system, staff when I have telephoned, and the delivery

Antwort von Shipton & Co
Mixed experience
I ordered four items from the company and my experience was mixed. The owl on a branch paua shell brooch is beautiful, as are the oval paua shell Celtic hook earrings. I was disappointed with the marquise paua shell pendant as the drop was much smaller than I had expected. The Celtic Tree of Life pendant was already tarnished when it arrived. The lady whom I phoned to place the order was very polite but, even though I read out the sale price of each item, she did not notice that the computer was recording the original price in some cases, therefore the total came to about £60 greater than I had expected and I had to query it. She could not amend the system straightaway and had to phone me back. I would recommend that the computer system is kept updated to be consistent with catalogue and internet prices. Also, twice the assistant told me there would be a postage charge of £3.95, so twice I had to correct her as the order came to over £100 and therefore the postage should have been free. I was sent two £5 vouchers which cannot be used together to reduce the price of a new order, instead of being sent one £10 voucher as indicated in the catalogue. I was also sent a different free gift from the one I had ordered even though the assistant had not told me the one I had chosen was not available (in which case, I would have chosen something different from the one which arrived which is of no use to me). I would recommend that the company takes more care to get details correct. (The "date of experience" I have submitted is the date on the invoice.)

Antwort von Shipton & Co
A very satisfied, returning customer
Having used Shipton's for many years. Special occasions. Anniversaries. Birthdays. But also for the ". Just because gifts" Those times when words aren't quite enough. And the choices given by Shiptons have never been less than 100%successful. Costs, service and an all round brilliant customer satisfaction

Antwort von Shipton & Co
good products
good products, great communication and speedy delivery. What more can you ask ?

Antwort von Shipton & Co
The bracelet was a gift for my daughter…
The bracelet was a gift for my daughter in law and she is delighted with it.
The chain is delicate and sparkly and adjusts well to her wrist.
One star less because it did not arrive swiftly, but I was able to give it to her before her return to Australia

Antwort von Shipton & Co
High Quality Products
Been a customer for some years. Product choice and quality excellent. prices to suit all pockets, pleasant staff and fast delivery. Highly satisfactory

Antwort von Shipton & Co
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







