I would love to say what a great company they are or their products are lovely but I can’t as I never received my order. I sent an email expecting them to liaise and offer at least an apology and that... Mehr ansehen
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Das sagen Bewerter
Proof of delivery photo showed the item delivered outside to a block of flats that could’ve been anywhere. Have not received my item, and the company have now rejected my reimbursement request three t... Mehr ansehen
The description on their website was incorrect in that it didn't mention a sateen finish to the sheet. I purchased the same item a few years previously which was perfect, however the product had chang... Mehr ansehen
This super comfortable mattress topper is a brilliant price and delivery was spot on. It fitted well over the mattress and I was able to use my stretchy mattress protector on top so it stays in place... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
SeventhStitch is a Brand Registered under Trade Mark UK00003330482 For Exclusive bedding and home textile products. We offer a wide range of complete Bedding sets which include Duvet cover set, Fitted sheet, Flat sheet, Mattress protectors & Towels. These come in Fine organic cotton and being manufactured and stitched at our state of the art units. We believe in maintaining the trust and supplying quality products to our valuable customers as per their exact requirements. Our customers are our main priority and we feel proud & honored to serve them
Kontaktinformationen
Unit 1a, First Floor Sagar House, 7 Sagar Street, M8 8EU, Manchester, Vereinigtes Königreich
- help@seventhstitch.co.uk
- www.seventhstitch.co.uk
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Das haben sich andere Leute angesehen
Very Good Service
I have recently ordered several items from this company, all but one was delivered. I contacted the supplier and got an immediate response. The item which was missing did not meet their quality standard and was discontinued. I have been given a full refund and a 10% off my next purchase. Response time to emails was excellent and the matter sorted in a couple of days. The items I did receive were of a high standard and I have to say, the mattress topper is superb.
Unfortunately I didn't receive my…
Unfortunately I didn't receive my items. Several Emails have been ignored and their telephone number is not in use, with no refund in sight. Very dissatisfied customer indeed!!!
Ordered King size Duvet 13.5
Ordered King size Duvet 13.5. Arrived after 3 days. OK not the 48 hr promised but on inspection, duvet 13.5 tog is very light and the manufacturer's label has been cut out, just leaving the washing instructions. Think I'll send it back as I don't want to freeze to death this winter.
Avoid avoid!
Avoid avoid!! . Still waiting for my duvet promised in two days. 10 days later! Sent tracking code that shows still in hub and they are blaming Royal Mail. Poor communication When I call the number it cuts off Requested refund. No reply! Seems like a scam to me
HOW THIS FIRM IS ALLOWED TO CONTINUE TRADING I DO NOT KNOW.August 1st ordered a King size mattress…
August 1st ordered a King size mattress topper from this firm because I needed it urgently for an enexpected guest arriving and it stated a 2/3 day delivery.
August 4th told delivery would be delayed.
Same day cancelled the order explaining why.
August 7th parcel left in my absence.
Emailed requesting return label and refund.
Request came for photograhhs.
Return acknowledged as parcel unopened.
Never received return label.
Further request sent.
Reply came giving an address and saying that I must pay postage. This is a heavy courier delivered parcel.
Since then numerous emails from me have been ignored.
What happened to consumer rights??
Great purchase nice and thick a welcome…
Great purchase nice and thick a welcome addition to my bed and a better nights sleep.
WARNING SCAM!!
SCAM website, do not buy from this company as you will waste your money. My order was incorrect and there is no customer service, emails ignored constantly, and phone number not recognised.
An unethical, dishonest and immoral company that needs to be closed down immediately.
DO NOT BUY FROM THESE THEIVES!!!
Couldn’t recommend more!
Recently got this and omg I have never slept so good! So so comfortable, like sleeping on a cloud! Couldn’t recommend more!
Not as advertised
Not cotton as advertised and badly made. No receipt with address to return for refund. Definitely NOT recommended.
Bedding lost and no support whatsoever…
Bedding lost and no support whatsoever from Seventh stitch.
Ignored several emails and phone messages. In fact they don't answer the phone at all.
Will not use again.
Promised 48 hour delivery
Promised 48 hour delivery, didn't happen, contacted and was told issue with courier. Asked to download Shop to track the parcel, I don't want to download anything like that, just use a reputable courier service and keep the promise of delivery, package arrived too late for it to be of use and to add insult to injury the customer is expected to cover the cost of return, This is a large item and will cost me! Appalling service, I could have walked to Manchester and picked the item up quicker than the delivery.
Seventhstitch This is an SCAM Site
This is an SCAM Site. Order was incorrect - single duvets sent instead of king size. Also mixed manufacturer products of differing quality received. After contacting them I received a standard email saying I’d have to pay for returns. Tried phoning and number “not recognised”. Red Flags all round - do not be tempted.
My first order was for quite a few…
My first order was for quite a few Mattress toppers, they apparently sent them out in 3 parcels, I was not told this, 2 parcels arrived and then I emailed to find out when the other 2 superkings would arrive. I was tols soon as it was a large order. Stupidly I ordered the rest that I needed. The second order came but was short when I emailed again they agreed and told me what they would send. this was wrong and after another email they sent the correct order.
Order 1 that I was still waiting for 2 super kings, the company sent me an email saying that they had sent them out with Evri and Evri delivered them. I told them we only had 2 parcels and the customer service I got back was " you have the tracking number sort it out with Evri" So I have paid for 2 Super Kings and have not got the goods.
What a Con!!!!
Top notch experience and goods
Best value i found for a mattress topper and it was easy to order and pay for and delivered free to my door within 48 hours. The mattress topper is exactly what I wanted and I'd definitely do business here again.
My parcel didn’t arrive and I can’t get…
My parcel didn’t arrive and I can’t get through to customer service-it is requesting an app to do this for hen I use a pc
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