I recently made an order, and Royal Mail lost half of it, so I messaged customer support, and they sent the replacement straight away. No hassle and no walking around. Perfect service, and the paper i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I love these toilet rolls and tissues. Been buying for several years and just had another delivery. Wouldn’t buy anything else now. Great ethos, quality and service. Highly recommended
I love this company's ethos above all the others. I like the way they run their business. I like the fact that they're British and they're planting trees and seem to be serious about saving our beau... Mehr ansehen
Customer Service was very responsive, but my first order got lost, and I’m not overly thrilled with the product - eco it may be, premium it ain’t. I won’t repurchase, love the ethics but not at this p... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Our planet’s facing serious issues, so we’ve made Serious Tissues. We make Serious Tissues from 100% recycled paper. For every roll sold we plant a tree. By using Serious Tissues you not only reduce your carbon footprint, save trees and shrink landfill, they also help with reforestation.
Kontaktinformationen
Unit 5, Print Village, 58 Chadwick Rd, SE15 4PU, London, Vereinigtes Königreich
- hello@serioustissues.com
- www.serioustissues.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
No wrapping !!
Easy to change delivery dates
I set up regular deliveries of toilet paper and kitchen rolls but realised that the intervals weren’t working. It was quick and easy to cancel or bring forward an order as needed. I like the fact that there is no bamboo in the products.
Good All Round
I like the quality of the paper and the minimal packaging. The product is also delivered quite swiftly.
Great customer service
Great customer service, easy to change date if you don't need your next batch just yet, I get laundry sheets from them as well. It's so much less hassle to lug home toilet paper from the shops, and washing powder. Great idea, great service. Good value for money.
Very efficient service
Satisfied customer
I’ve had toilet paper, tissues and kitchen roll from Serious Tissues. The toilet paper isn’t the softest I’ve ever used but I love that it’s recycled, made in UK, comes in the simplest of packaging and arrives quickly. Also I’m helping to plant trees. What more could I ask?
The products are all great even the…
The products are all great even the tissues and it is so amazing that they are ALL made from recycled paper. The delivery system works very well although you do need somewhere dry to store your supplies.
I love the convenience and the positive impact
I love the convenience of having our toilet rolls delivered, knowing it's doing something positive and doesn't come packed in plastic.
Ethical and great service
Quick delivery from a hugely ethical company. So very happy to have found serious tissues. We are now using them both at home and at my businesses. Can’t wait for the laundry sheets to be back in stock! Bring on more products (washing up liquid 😉)
Ordered a box of Serious Tissues and, whilst I hesitate to employ the overused term 'Kafka-esque', soon felt like K in the village attempting ever more desperately to contact Klamm
Ordered a box of Serious Tissues without updating my address on your system after moving. Realising what I had done immediately, I emailed your customer service team and was told that nothing could be done once the order had gone through - this despite receiving an almost simultaneous email saying that I had an hour to add further products to my order. This made it clear that something could have been done, yet the person I spoke to persisted in telling me that I would either have to pick the box up from my old address (not feasible due to a move of a few hundred miles) or wait until the new tenants had declined it twice and it had been returned to Royal Mail and then to the company. I explained that the box had never required a signature and as such would not be declined, just left by the delivery driver outside our old address, to which I received the above advice once again. Despite the original error being my own, the pure frustration involved with dealing with the brand means that I will never be using them again.
Excellent customer service
Have been using Serious Tissues for a while; a great ethical product. A glitch on the order form last time meant I was overcharged on postal costs; I emailed and immediately got a response and repayment. Very speedy, fuss-free and efficient!
Good quality toilet rolls
Good quality toilet rolls, made in the UK from recycled paper. No extra packaging to waste, just a big cardboard box for delivery. I will buy them again!
Easy to change my order
It was straightforward and the order was changed as I wished. Thanks
Excellent product …
Excellent product excellently packaged and very promptly dispatched.
Good communication re delivery
Good communication re delivery . Delivery prompt . Happy with quality .
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