SecureFix Direct Ltd Bewertungen 

209
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

After receiving the wrong package I sent images to prove this and was told I had to return at my cost !!! Was not my mistake , scamming company that won’t give good customer service . Avoid avoid avo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered an initial 1-ton sky hook to assess its dimensions and verify that it would fit over the shank I was connecting it to. Once I had confirmed that it fitted correctly, I ordered a second o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic customer service, went above and beyond my expectations. Through no fault of SecureFix we had an issue with a Canal Lock key, the head with the tapered holes had been welded onto the handle... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Campingausrüster
  2. Kanugebiet
  3. Gemischtwarenladen
  4. Hersteller
  5. Seefahrtbedarf
  6. Werkzeuggeschäft

Vom Unternehmen geschrieben

We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

209 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(209)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

What a brilliant company

What a brilliant company. They are super-quick, helpful and communicative.
I seriously couldn't have asked for more from a company and would use them again without hesitation.
Thank you!

21. Oktober 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Bob

Thank you for leaving us feedback, I am glad that the staff assisted you as expected, we are proud to have such a fantastic team here.

If you need us, you know where we are, we hope to see you again.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

awesome guys

awesome guys. hassle free shopping
Renaldas

18. Oktober 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Brilliant support and customer facing…

Brilliant support and customer facing company. The product is well made, delivery was fast and the way they deal with the end user (me), was very helpful. They did there very best to resolve an issue. If I could give them 6 stars I would. And no I have no links with the company. They just need praise when a job is done well. Thank you.

7. Oktober 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Graham.

Thank you for leaving us feedback.

If you need us again, do drop us an email, thanks.

Jason.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

This company has the right attitude…

This company has the right attitude just get it done no messing or blaming covid for everything ery fast problem solving guys this is the attitude we need to beat covid and get the job done simply put they see how to make customers happy a rare gift sadly these days 6 star company👍

30. September 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello John.

Thank you for leaving us feedback. I appreciate your kind words, we all have a job to do so yes, lets get it done.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Super fast delivery

Super fast postage
I am sure I will be happy to use again and again
Customer service is excellent
A credit to ebay

30. September 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Sharon.

Thank you for leaving us feedback. We are all working hard throughout this pandemic.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Brilliant customer service

Brilliant customer service! Excellent communication and would use again 👍🏻

30. September 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Ray.

Thank you for leaving us feedback.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Great customer service

I had a problem with an item bought through eBay. Jason replied immediately to my eBay message requesting a photo of the problem. As soon he received the photo he arranged next day delivery of a replacement by DPD. Amazing service.

27. September 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback, I am sorry that you had an issue but are glad that the issue was resolved for you as expected.

If you need us, you know where we are, we hope to see you again.

Richard.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

If i could give 10 stars

If i could give 10 stars, i would!! Great service, fast and efficient. Excellent communication by staff. Thanks Jason!!
Prices are really good, and they happily delivered to the isle of man.. i would use them again in a heartbeat!!!

22. September 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello David

Thank you for leaving us feedback, I am glad that Jason and the staff assisted you as expected, we are proud to have a good team here.

If you need us, you know where we are, we hope to see you again.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

This seller uses Hermes who have not…

After a multitude of problems getting the pump delivered Secure fix went out of their way to resolve my clients problems. Despite the pump being a day late this was the fault of the carrier and not the Securefix. Thank you

15. September 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

“A breath of fresh air”

“A breath of fresh air” ! I made my order thru eBay and my Boat lights were sent promptly but Royal Mail failed to deliver(Nothing new) - The sign of an exceptional company is how they deal with problems - simply outstanding in my case as the replacements were sent with out fuss and immediately! Happy with my purchase and great value for money to - Keep up the exceptional service ! One that I can highly recommend and will use again, Thank You Again ! J

1. September 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Jim.

Thank you for leaving us feedback.

I am glad that you are happy with the resolution, this Covid-19 has certainly tested a few of us.

If you need us, please don't hesitate to contact.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Excellent service.Professional outfit

Problem with damaged parcel on delivery but sorted out with no fuss.Very professional outfit

5. August 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Geoffrey.

Thank you for leaving us feedback.

If you need us, you know where we are, we hope to see you again.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

This is a first class company

This is a first class company, let down by Royal Mail was posted Monday by 48 hour delivery arrived Saturday Jason was excellent in sorting it out, communication with them was handled brilliantly Very highly recommended

26. Juli 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Michael

Thank you for leaving us feedback, I am glad that Jason assisted you as expected.

If you need us, you know where we are, we hope to see you again.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service we were desperate for our anchor so it was sent out next day delivery free postage
Brilliant communication
Thankyou
Jason

4. Juli 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Gail.

Thank you for your feedback.

Kind regards, Richard.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Great company

Great company, with 5 star after sales service as well. Highly recommended.

28. Juni 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

If you need us, we are only an email away.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Brilliant service had scratches on item…

Brilliant service had scratches on item and they sent out a new one next day,

27. Juni 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback, I am glad that our customer service assisted you as expected.

If you need us, you know where we are, we hope to see you again.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Reliable company

I had a problem with delivery due to the Royal Mail delay which finally delivered the item after a very long time. I thought item was lost and informed SecureFix Direct about it. Seller sent a replacement item. Very reliable seller and great and friendly customer service. Highly recommended.

24. Juni 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback in reference to your experience.

If you need us, we are only an email away.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Excellent customer service.

I have had two orders fulfilled by securefix, the first for a winch which was priced well and was delivered very quickly. The second order was for some bow shackles I needed for a specific job which was cancelled at the last minute. I emailed SecureFix to see if I could cancel the order and the person dealing with my request, Jason, could not have been more helpful and sorted out a refund almost immediately, despite the order being on route. Excellent customer service.

18. Juni 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Adrian.

Thank you for your feedback and order - we have a good team here, I am glad that our customer service (Jason) was/are able to help you.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

I bought a boat hook from secureFix…

I bought a boat hook from secureFix when it arrived it was that bent even the postman asked if it was meant to be that shape. I let them know Just so they could change courier or make amendments to packaging. Jason offered me a refund or replacement straight away even though it was not their fault. I would certainly use and recommend this company to any of my family and friends 1st class👍👍

16. Juni 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello Mr Armstrong.

Thank you for leaving us feedback.

I am glad that you are happy with the resolution.

If you need us, please don't hesitate to contact.

Jamie.
www.securefixdirect.com

Bewertet mit 5 von 5 Sternen

Great company to deal with

Great company to deal with. Goods were lost by Royal Mail during the lockdown, messages the company , another parcel was sent and arrived next day. Thanks Jason for looking after me.

12. Juni 2020
Bewertung ohne vorherige Einladung
SecureFix Direct Ltd-Logo

Antwort von SecureFix Direct Ltd

Hello John.

Thank you for your feedback and order - I am glad that our customer service (Jason) was able to help you, the current situation is very challenging for us all. Do let us know should you require us again.

Jamie.
www.securefixdirect.com

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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