Sdmpropertyltd Bewertungen 

115
TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I needed an urgent roof repair doing on my property, so contacted SDM late on a Friday afternoon, Jade and the team couldn't of been more helpful, very quick to respond, and organised for one of thei... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I wanted to say a Huge Thanks for Mark and the Team. Only a week before Xmas I viewed a property as was street homeless and was told the studio was undergoing a complete Gutting and refurb. by some mi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I booked room 2 at brookvale guest house and when i arrived there were aother people at the same room that booked the same room , they don’t answer or refound . This place need to be reported to poli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Absolutely awful. Does not respond to emails and complaints. My partner and I were assaulted by another tenant and despite police charging said tenant, he was allowed to still live there... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hausverwaltungsunternehmen
  2. Wohnungsvermietungsagentur
  3. Immobilienagentur

Vom Unternehmen geschrieben

Property management and Lettings. Southampton’s most valued independent letting agency and property management company. 'Bringing value to you and your property.'


Kontaktinformationen

3.8

Gut

TrustScore 4 von 5

115 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 58 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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3.8

Alle Bewertungen

(115)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I’ve had a very positive experience…

I’ve had a very positive experience with my landlord. They are friendly, respectful, reliable, and always communicate clearly. Any questions or issues are dealt with quickly and professionally, which makes renting the property very easy and stress-free.

I would definitely recommend this landlord to anyone looking for a trustworthy and responsible landlord. Excellent service and a great experience overall.

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My experiences as landlady liaising with Jade at SDM

My experience liaising with SDM, and Jade in particular, has been very good and thorough throughout the whole process of finding the right tenant for my home. The paperwork was professional, the appointments for viewings and relevant meetings were all carried out punctually and with appropriate follow-up communications. Jade is professional, helpful and always available via email and/or telephone for queries, concerns or information. Responses that are urgent are sorted within hours and other information is always received within a 24 hour period on working days. I have been very pleased with Jade and her team on every level and I recommend her at SDM Property Services. I write as the Landlady of my property and have no hesitation in recommending her and her team to future owners, landlords, landladies looking to rent out their accommodation. Thank you !

29. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I booked room 2 at brookvale guest…

I booked room 2 at brookvale guest house and when i arrived there were aother people at the same room that booked the same room , they don’t answer or refound . This place need to be reported to police becouse they are scamming people.🤮

30. Juni 2026
Bewertung ohne vorherige Einladung
Sdmpropertyltd-Logo

Antwort von Sdmpropertyltd

Hi,
Sorry we do not any relation to this property. Please can you check and remove the review.

Many thanks

Bewertet mit 1 von 5 Sternen

Subject

Subject: Urgent – Deposit Not Returned After 14 Days
Dear Sir/Madam,
I am writing to formally raise a complaint regarding the non-return of my deposit.
My tenancy ended on 6 May, and today is 20 May. It has now been 14 days, and despite repeated assurances, no payment has been made.
I have called your office numerous times and have repeatedly been told that the payment would be processed “today”, “tomorrow”, or “the day after tomorrow”. Unfortunately, none of these promises have been fulfilled.
Yesterday, I was asked to provide my bank details again and was assured by two of your employees that the payment would be completed the same day. However, I have still not received any funds.
This situation has become extremely stressful and unacceptable. I am a father of two children and this ongoing delay is causing serious financial and emotional strain. Each time I call, I am given the same response and no one appears to take responsibility for resolving the issue.
I have been patient and cooperative throughout this process and have provided all requested information. At this point, I must insist that my deposit be returned immediately.
If I do not receive confirmation of payment within 48 hours, I will have no choice but to escalate this matter formally to the relevant authorities and pursue further action, including public complaints.
Please treat this matter as urgent and confirm when the payment has been processed.
Kind regards,
Akshay Gulia

20. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Useless agency

Useless agency. Booked a viewing of the room via Spareroom. First viewing the agent couldn't get the key and we were not able to get into the property. Hence we rescheduled for another day. 2nd time we got in but the room was completely different than advertised despite it being my very first question and they confirmed it is the one in the pictures. Basically wasted 2 days and 40£ worth of petrol for their incompetence. Avoid

1. April 2026
Bewertung ohne vorherige Einladung
Sdmpropertyltd-Logo

Antwort von Sdmpropertyltd

Hi, very sorry about this experience and the inconvenience caused by this. We have taken this feedback onboard.

Bewertet mit 1 von 5 Sternen

I rented room number 14 at Brookvale…

I rented room number 14 at Brookvale Guest House for two nights. There's a hole in the ceiling through which sewage water drips from the second floor. The carpet in my room was soaked with contaminated water, and smoking is permitted in some rooms. The main fire alarm panel is also faulty. Unfortunately, if health officials had bothered to inspect the premises, they would have shut it down immediately. It's completely uninhabitable. Even the customer service is terrible. I requested a bill more than ten times, but no one responded. I have photos and proof of everything I've mentioned.

20. März 2026
Bewertung ohne vorherige Einladung
Sdmpropertyltd-Logo

Antwort von Sdmpropertyltd

Hello, very sorry about this experience please may you email us the details so we can review. Thank you

Bewertet mit 5 von 5 Sternen

I’ve had a great experience with this…

I’ve had a great experience with this independent letting and property management company in Southampton. The team is professional, responsive, and genuinely committed to providing excellent service for both landlords and tenants. They handle everything efficiently, and they go the extra mile to ensure properties are well managed and clients are satisfied. I would highly recommend them to anyone looking for a reliable and trustworthy letting agency in Southampton. I’ve found them to be one of the most organized agencies in the area. They are proactive with maintenance requests and always prioritize the safety and comfort of their tenants. Communication is clear, and they are quick to authorize necessary repairs to ensure properties are kept to a high standard. A pleasure to work with."

30. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT GET A PROPERTY FROM SDM

This company/agency is absolutely horrific. They lie to you and then they try to scam you. I went for this place because I was told that they don’t do checks, (credit checks) or need references or guarantors. I asked them and they told me they didn’t need checks. Cool. So this works for me as obviously being on benefits I don’t have the greatest credit but I just didn’t want to mess around and be let down incase something went wrong and I needed to be out of my current home asap and they knew all of this. I told them repeatedly. I would ring them and they wouldn’t answer so I’d leave voicemails with my name and contact number, they STILL wouldn’t respond. So I emailed them, it took them ages to respond and even then they wouldn’t reply with the information I asked for. Eventually I went to view a property 33 upper bannister street, Southampton and i wasn’t even in the property 20 seconds before the guy rushed me out. I told him I wanted it and asked how long would it take to pay and get in, he said if I paid deposit I could be in the same day. This was perfect because it’s what I wanted/needed. So he rang the office immediately after I viewed but by the time I rang them, the office was shut. So that put me back even further and I’d have to wait til the next day to contact them, so I emailed all morning and by 11 I still had no response and I had enough so I was going to go to the office and speak to them instead. I finally rang and got an answer and the guy said to me there’d be no point coming to the office and that I should come by Monday (it was Friday at this point) and he promised me if I paid the deposit I would do the inventory and get the keys that day. Latest Tuesday he said. Because I needed guarantees as I had to let my landlord know. Well it came to Monday and no one was replying, I had my heart and soul set on this and everything was counting on it. I finally got hold of someone and I explained I was meant to come in the morning to pay deposit and get the keys I asked if he could give me the address and he said he would email it immediately. But after he hung up, the email he sent was asking for a £290 holding deposit!!!! NO ONE mentioned this to me. No one. This wasn’t what was agreed. I was fuming. They said to me that I needed to pay this so they could do a credit check for the landlord but this shocked me so much because like I said I went for this company BECAUSE they didn’t do those checks. Not once in the entire week of talking to these people did they mention a holding deposit or doing checks. Not once. And I explained I only had enough for the deposit to get the keys (£950) and if I didn’t pass these checks I’d lose the £290 or whatever they asked for. They are scammers and they are liars and they’ve let me down massively. It made me feel weird anyway because they wouldn’t give me their office address and I’d asked for it 3 times atleast. And when I googled it/went to go there, it wasn’t there. The building didn’t exist. They would’ve got the holding deposit off me, told me I didn’t pass and I wouldn’t have known any better and then they’ve made money and I’m screwed completely. So please, watch out for these people. They are not to be trusted and they will lie and deceive you.

23. März 2026
Bewertung ohne vorherige Einladung
Sdmpropertyltd-Logo

Antwort von Sdmpropertyltd

Thank you for your review. We’re really sorry to hear how frustrated and let down you feel.

We’d like to clarify what happened from our side. After your viewing, when you contacted our office, the full process was explained to you — including the requirement for a holding deposit and referencing checks before any tenancy can proceed. This is a standard process that applies to all applicants and is required by landlords and regulations, so unfortunately we’re not able to offer same-day or immediate move-ins.

It’s possible there may have been some initial misunderstanding during the viewing, and we apologise if anything was unclear at that stage. However, once you spoke with our office, we did explain the correct process and the steps required to move forward.

We completely understand that you were hoping to move quickly and appreciate how stressful that can be. We’re sorry we weren’t able to meet your timeframe on this occasion, but we do have to ensure all tenancies are handled consistently and in line with requirements.

If you would like to discuss this further, please feel free to contact us directly.

Bewertet mit 1 von 5 Sternen

Absolutely awful

Absolutely awful. Does not respond to emails and complaints.

My partner and I were assaulted by another tenant and despite police charging said tenant, he was allowed to still live there

I was threatened with a knife by a tenant and was told it's the weekend so they'd deal with it on Monday!!

Multiple GDPR breaches. Using their cowboy builders to harass me for rent that I withheld due to the above reasons not being addressed.

An absolutely awful company.

You'd be safer living on the streets

28. Februar 2026
Bewertung ohne vorherige Einladung
Sdmpropertyltd-Logo

Antwort von Sdmpropertyltd

Hi Joe, whereas we do sympathise about the situation with the issue you may have been facing we do need to highlight a few of the issues you have raised:


- within the first month of your tenancy, you started to abuse staff via email and telephone calls regarding situations that were out of our control.

- you have withheld rent from the 2nd month of your tenancy for various reasons in which we are on top of as soon as you raise them but not once have you since paid the rent or responded in a reasonable manner after the issue is raised.

- The issue with the first tenant was handled within a reasonable time manner and the necessary action was taken, you did not pay the rent after you agreed it was all going well and now have raised new concerns which we will be acting on.

The reviews are here to give people real feedback which we understand however I feel your review does not reflect on the actual situation that’s ongoing.

Bewertet mit 1 von 5 Sternen

Terrible customer service- be wary

Terrible customer service. Repairs needed on rented property and taking weeks to complete.
Seem fine until there is an issue that needs sorting or a problem and then absolutely useless.

8. Januar 2026
Bewertung ohne vorherige Einladung
Sdmpropertyltd-Logo

Antwort von Sdmpropertyltd

Hi Kate,

Apologies about your experience. Could you please email us with more details so I can assist with this and ensure it is resolved for you. As of now I can’t see any maintenance reports on our fix flow system by searching name, if you could please email me and we can get this resolved for you.

Info@sdmproperty.co.uk

Many thanks

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