On walking through the door the staff were friendly, polite and helpful. No pressure on getting a sale on the day I walked away with a Quote. A week later I revisited the store and Jamie the store man... Mehr ansehen
Standort
Standort wechselnUnit B1 Great Lodge Retail Park, Tunbridge Wells, TN2 3UE Tunbridge Wells, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great service from start to finish. Helpful informative staff, no heavy sell. Order took around 12 weeks to arrive but worth the wait. Delivery guys were excellent & kept us fully informed right... Mehr ansehen
On arrival we were greeted by Naz, very professional, friendly and knowledgeable. His customer service was wonderful and we did go ahead with an order.ovely product with great staff. Thank you.
Excellent customer service from Adele at the Tunbridge Wells branch. We will know more when we receive our sofa, but Adele was knowledgeable about the products and provided great advice during our vis... Mehr ansehen
Unternehmensdetails
Über poltronesofà - Tunbridge Wells
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben
Kontaktinformationen
Unit B1 Great Lodge Retail Park, Tunbridge Wells, TN2 3UE, Tunbridge Wells, Vereinigtes Königreich
- 01915146510
4.6
Hervorragend
396 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery on time
Delivery on time, delivery guys polite and professional, assembled furniture and put in place also cleared up
14. Juli 2026
Good experience
The delivery was in accordance with planned time. The crew were efficient and tidy and helpful
13. Juli 2026
Great quality
Great quality, the guys who delivered it were very efficient and polite. Very pleased
14. Juli 2026
On walking through the door the staff…
On walking through the door the staff were friendly, polite and helpful. No pressure on getting a sale on the day I walked away with a Quote. A week later I revisited the store and Jamie the store manager took the order on behalf of the sales person as she was on a day off. Now I’m just looking forward to seeing our new seating couch and single seat . Great job Jamie and team
8. Juli 2026
On arrival we were greeted by Naz
On arrival we were greeted by Naz, very professional, friendly and knowledgeable. His customer service was wonderful and we did go ahead with an order.ovely product with great staff.
Thank you.
7. Juli 2026
Good service throughout
Salesman was very helpful. We were given plenty of notice about delivery date and changing the date was simple. Delivery men were very efficient and cleared all the packaging away
4. Juli 2026
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales assistant (Adele) whom made our experience and choices enjoyable.
Jacqui Dozin
4. Juli 2026
Delivery guys were very good 1 of the…
Delivery guys were very good 1 of the guys picked up a mark on the two seater settee and reported it back on his tablet. We've also found on the the two seater settee what feels like a dent on the arm and also on the chase there is a visible thread
30. Juni 2026
very helpfull staff exellent selection…
very helpfull staff exellent selection furniture
26. Juni 2026
Excellent customer service from Adele…
Excellent customer service from Adele at the Tunbridge Wells branch. We will know more when we receive our sofa, but Adele was knowledgeable about the products and provided great advice during our visit. An unexpected treat to find a sofa after months of searching! Very excited about our purchase!
28. Juni 2026
Warm welcome from a very knowledgeable…
Warm welcome from a very knowledgeable team member.
She took her time to help us make the right decision. Carefully helping us choose the sofa and the right pet friendly fabric.
25. Juni 2026
Great service from start to finish
Great service from start to finish.
Helpful informative staff, no heavy sell.
Order took around 12 weeks to arrive but worth the wait. Delivery guys were excellent & kept us fully informed right up until their arrival.
We are delighted with our sofa and chairs. Great quality & very comfortable.
Thank you Poltronesofa
24. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Great service
Great service. Allowed us to browse & when ready available to cost up the order. Finances explained & order held until we were ready to proceed. Very easy when returned to order.
15. Juni 2026
Antwort von poltronesofà - Tunbridge Wells
Ciao Tony,
I hope you are well and thank you for taking the time to leave us your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
f you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Great help from Adele at the Tunbridge…
Great help from Adele at the Tunbridge Wells store very knowledgeable and helpful
20. Juni 2026
Antwort von poltronesofà - Tunbridge Wells
Ciao Mr Rushen,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Great choice and reasonable prices
Great choice and reasonable prices. Customer service was great - just waiting for the delivery of our sofa.
30. April 2026
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