We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. W... Mehr ansehen
Standort
Standort wechseln12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB
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Das sagen Bewerter
Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Mehr ansehen
Unternehmen hat geantwortet
Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... Mehr ansehen
Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.
Unternehmensdetails
Über poltronesofà - Stockport
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben

Kontaktinformationen
12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, Vereinigtes Königreich
- 0191 731 3300
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Highly recommend Raz
We went back to see Raz who sold us our sofa earlier in the year as we wanted another chair and he was exceptionally helpful and provided brilliant customer service again can highly recommend Raz to any one
Able to,look around freely but help and advice readily available on request.
We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. We visited 3 times in total and were impressed with the product and by the help and advice given to us each time.
Hopefully we will be equally happy with our purchase.
Liked the shop experience
Liked the shop experience, lots of choice & sales assistant was very helpful
Good communication throughout the…
Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.
Verwendet eventuell KI als AntworthilfeMehr lesen
Terrible aftercare
Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media sofa and was told I have to fill a form in, which is the most difficult I have ever seen. BEWARE before you buy from this company.

Antwort von poltronesofà - Stockport
Selected our product from the Stockport…
Selected our product from the Stockport Branch the delivery date quoted was completely accurate and the goods arrived as promised
They were delivered by a very professional team who kept in contact to advise on arrival time
In short extremely satisfied
Lovely showroom and helpful staff
Lovely showroom and very pleasant and helpful team.
Vincent gave us all the information and support we needed to make our choice.
Thank you
Staff were helpful but did not hassle…
Staff were helpful but did not hassle whilst we were looking round. Made some helpful suggestions as to what would suit us and once we had decide on a sofa and chair the order process went smoothly.
The sales rep was great
The sales rep was great - friendly and explained the products well showing us the different features and colours available.
Easy to park and store laid out well.
Really good selection of furniture to…
Really good selection of furniture to choose from in many colours and materials. No hard sell just good product information.
After selecting the 2 sofas that we wanted we placed the order and that's when we found out about the extra charges. Because the colour we chose was not the same as the style in store we had to pay an extra £100 per piece, and was then advised to purchase caps to put on the tubular legs as they were not fitted as standard. Little disappointed in these extra charges considering the overall cost of the sofas, never had to pay extra for colour and feet before !

Antwort von poltronesofà - Stockport
We bought our suite in December and…
We bought our suite in December and have had technician out to it a few times,can't get any repairs or satisfaction from this company will never use them again and would not recommend.the 5 year warranty is not worth the paper that it's written on even the shop will not help

Antwort von poltronesofà - Stockport
Very comfortable stylish sofas
Not been to this store before. Welcomed warmly and advised about store layout, price structure etc and left to wander in peace. Advice available when needed. Very helpful assistant (Red)
Good service
Lovely, spacious showroom with no pressure from staff. Helpful and quick to qualify for finance. Received confirmation of delivery date the next day - looking forward to receiving my new sofa! Prices competitive in the clearance section too.

Antwort von poltronesofà - Stockport
Very helpful staff to guide us to what…
Very helpful staff to guide us to what we needed 👍
Really helpful but not pushy service
Really helpful but not pushy service, felt relaxed and finance option is brilliant. Red was great and one of the big reasons I came back to get the sofa
Brilliant staff
Everything from start to finish
Everything from start to finish, staff member amazing and extremely helpful.
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