Salesman Will approached us on entry, asked what we were looking for. Told him specifications, leather etc. Told him rough budget. He took us round store and showed other sofas but grades of c... Mehr ansehen
Standort
Standort wechseln24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... Mehr ansehen
no hassle when walking about and advisor was excellent at helping us get the order done, he explained fully and answered all of our questions, a great help
We started out to purchase paint for a scratch on the car and ended up with a 3 piece suite. Tis was due to your well appointed showroom. The layout at different levels was eye catching and easy... Mehr ansehen
Unternehmensdetails
Über poltronesofà - Stirling
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben
Kontaktinformationen
24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, Vereinigtes Königreich
- 01786 477430
4.6
Hervorragend
1707 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent
They were on time. Communication about delivery was excellent. The team were courteous and efficient.
24. Juli 2026
Really helpful
23. Juli 2026
William was extremely knowledgeable…
William was extremely knowledgeable about the product & made our choice very easy.
The sale was completed in no time all .
Would recommend to anyone.
25. Juli 2026
Great helpful delivery lads
Great helpful delivery lads, went through buttons on sofa, very friendly and polite.
24. Juli 2026
Friendly but not pushy ,just left us to…
Friendly but not pushy ,just left us to browse but there when we needed him
23. April 2026
Steven was very helpful.
23. Juli 2026
Great customer service
Great customer service. Raymond explained the full process and options, no pressure great service
16. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Great delivery experience from the…
Great delivery experience from the drivers. Shame it took almost 10 weeks to be ready for dispatch
15. Juli 2026
Antwort von poltronesofà - Stirling
Good Afternoon,
I hope you are well and thank you for your review.
All of our furniture is made to order which is reflected n the estimated lead times that are provided.
I am very sorry that the delivery was a little longer than you may have hoped for and apologise if this caused any inconvenience.
I am pleased that you did have a great experience with the delivery on the day and I will certainly pass on your feedback to the relevant teams.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Ideal shopping experience
Made very welcome as we came in. Assistant took time to tell us in detail about the furniture and the different materials and designs. Left us to browse and was there when we had made our decision.
18. Juli 2026
Got to look around on my own and no…
Got to look around on my own and no hard sell . This is how furniture shops should be
15. Juli 2026
All Good-Recommended
Very good service, new suite delivered on day as expected, all good. Delivery lads were polite, respectful and informed. All in all, quite satisfied. Thanks.
16. Juli 2026
Service with a smile
Service with a smile. Your delivery guys were very friendly and polite.
16. Juli 2026
Will was extremely helpful
Will was extremely helpful, gave us time to look around. When we picked our sofa he was happy to help, arranged delivery to suit us etc.
13. Juli 2026
Fabulous Service. From setting foot inside the store at…
From setting foot inside the store at Stirling to taking delivery of my suite yesterday, I cannot find anything negative to say.
Friendly staff, not pushy, very helpful. Also plenty correspondence received regarding my delivery date and time and the delivery guys were friendly and respectful at all times. Great experience overall. So pleased with my suite 😊
15. Juli 2026
Positive attitude and great communication.
From the showroom visit and the delivery several months later, we complement the showroom staff (David) and the delivery team were fantastic, nothing was a problem very helpful and obliging.
And very important the communication from start to writing this review was top drawer, always aware of the process. Thanks Guys, Giovanni & Rose.
15. Juli 2026
Had to endure a Female trying to master…
Had to endure a Female trying to master your Order System on a Tablet while having to get frequent help elsewhere and the time it took to being ridiculous. Had to go back to shop to get a delivery date as wasn't contacted when they said they would and now find i'm sitting waiting for a delivery that has not been confirmed let alone given a time slot for!! Pleasure of buying suite has gone.
30. Juni 2026
Antwort von poltronesofà - Stirling
Good Morning Alison,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to see that you feel disappointed in your experience regarding the service in store and the communication around your delivery.
I can completely understand any frustration and will ensure that your comments are passed on to the store, to help us improve moving forward.
It is noted that you delivery has gone ahead and we hope that you are happy with your furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Very welcomeing and helped me choose…
Very welcomeing and helped me choose the right furniture
14. Juli 2026
Antwort von poltronesofà - Stirling
Good Afternoon Elizabeth,
I hope you are well and thank you for your review.
I am pleased to see that you had a positive experience with us and found the staff to be friendly and helpful on your recent visit.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
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