Excellent service from the two men who delivered our suite who had to work in very hot conditions and did so without any issues.Could not fault them in any way,everything completed very smoothly.A1 service from start to finish

Paul was great he went thought all options with us so we picked the correct sofa for us great service all staff are helpful and friendly.

The delivery service was excellent we were kept informed as to when they were delivering at all times, Recieved a phone call from the delivery staff on the morning advising us of a time of arrival they came within 5mins of that time, they were both very nice and polite and worked very quickly to get the delivery done taking away all the packaging when they left. Would definitely recommend

We had a random walk at Poltronesofa. When we were about to leave, Aaron came and let us know that all sofas offer choices of all colours and materials, which opened our eyes and we decided to choose our sofa there. Aaron did not give us pressure while we had a try on every sofa in the shop, but was always around when we had questions. We eventually chose a sofa that suits our needs. The sofa hasn’t arrived yet but we are looking forward to it.

Everything went perfectly.Very professional

Simple easy helpful and polite

Everyone we met was polite, helpful, and answered all our questions.

Purchased a sofa and two chairs January 2025 from the scs store ikea retail park Nottinghamshire .Delivered damaged unable to use one chair broken leg,Unable to use one side of sofa springs had collapsed making a three seater into a one seater. Persuaded to purchase a extra insurance policy £50.Not worth the money did not cover the damage.Sixteenth months to get the money back,No apologies from the company,store manager assistant manager lies lies lies lies and more lies.Glad to be finished with them.

Ordered sofa from scs glitbrook, came in the wrong colour and orientation after 3 months of waiting. Took more than 6 months of calling weekly and sometimes daily, told manager will give us a call back but never would.
Finally had to send a legal notice to SCS executives in order to process a refund. DO NOT BUY from them. They are unprofessional

Was very relaxed no pressure and very helpful

delivery and assembly was very professional
Deon and Brendon were fantastic
nothing was too much trouble
would recommend

The delivery of my item was handled in a professional manner. It was assemble completely and all packing taken away.

Very professional and very friendly well done great experience

Can't fault the delivery guys they were amazing and not forgetting the extreme heat. They took all the packaging away. Assembled the sofa and chair perfectly 👌 10 stars +🌟 Thank you.

From the moment we stepped into the Giltbrook store Jamie was welcoming and friendly. As we wandered round the store he was on hand to give info and advice about the different sofas but not in a pushy way we were still able to look round on our own. Once we'd found a sofa we really liked Jamie was very knowledgeable about how it could be put together in different sections and the styles, colours, fabrics available. The whole looking, deciding, ordering process was made easy by his friendly and knowledgeable manner. A pleasure to deal with.

The staff in the SCS shop at Giltbrook were very helpful and informative when I visited and selected the two chairs .They advised that there was a three month lead time
The chairs arrived yesterday . I was provided a broad time of delivery the night before and then this was narrowed down the next day .Delivery was stated to be witin an hour window I was called as the delivery was on its way
Delivery guys were very polite , efficient .Set up the chairs took away the packaging
i am very impressed with such great service Well done to all

Well informed of when my delivery was taking place, the delivery men were very pleasant despite the working in the heat and were really efficient is putting it in place and really pleased with the look and quality of our new sofas and chair.

The crew and service absolutely brilliant

Really impressed with the service from visiting the showroom to delivery. Received notification around a week prior asking if the date was convenient and options to change if needed. I was given a delivery slot the day before. The tracking service link worked perfectly to check progress. I also received a personal call from the crew to say they were on track. Dean and James were brilliant on the day nothing was too much for them so professional. Not to mention my lovely new sofas well done Poltronesofas cannot recommend enough 🤩