When entering the store which had an amazing smell, we were greeted by Barbara with a lovely smile .She was very friendly, informative, and patient and answered all our queries .
Standort
Standort wechselnUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
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Das sagen Bewerter
We were made to feel welcome with no sales pressure. It was explained to us what SCS stocked. As it was very hot, we were each given a bottle of water. The sales person was Connor, very helpful and k... Mehr ansehen
The lads that delivered the furniture were very friendly and explained every thing there were doing then explained how it all worked thanks poltronesota .professional delivery and on time there t... Mehr ansehen
Liked Staff in store friendly Choice of fabrics Delivery men good Sofa looks lovely Dislike Was told delivery 10 to 12 weeks At 10 weeks given delivery date week ahead so paid off sofa bala... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über poltronesofà - Middlesbrough
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben

Kontaktinformationen
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, Vereinigtes Königreich
- 01642 779150
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We’re two lovely men there handled the…
We’re two lovely men there handled the sofe with care lovely men and talk to use
Second to none
This delivery service was 1st class. Communication, tracking facility and time related contact was spot on. The two lads who delivered my suite, were pleasant, efficient and removed any/all mess. I was more than happy with the full delivery aspect
Your delivery team of Steve and Craig…
Your delivery team of Steve and Craig where brilliant
Absolutely 5Star..
On placing my order I can not fault the service I received from Barbara at the store, she was so helpful in assisting in making the right decision and colour choice.
It took about 6weeks for my sofa to arrive and the delivery guys did a fantastic job of placing it where I wanted along with unpacking and set up.
All the packaging was removed and my sofa looks amazing.10/10 ⭐️⭐️⭐️⭐️⭐️
Excellent service,excellent delivery…
Excellent service,excellent delivery crew
Brilliant service
Brilliant service from start to finish. Very helpful and take great care when delivering my new sofa. I couldn't be happier. Thanks again. Andrea.
Needed to make changes to sofa order…
Needed to make changes to sofa order and Matthew was great at amending this for us along with other colleagues. Great service.
Excellent Service from the Middlesbrough Team!
We had a great experience with SCS. Andrew was incredibly helpful in helping us choose the perfect sofa that suited our requirements — very patient and knowledgeable.
Today, the delivery team, Paul and Dalton, went above and beyond while delivering our sofa to our 2nd-floor flat. Hats off to their hard work and professionalism — they truly did an amazing job!
Overall, the whole Middlesbrough team has been fantastic. Thank you all for your excellent service!
Verwendet eventuell KI als AntworthilfeMehr lesen
We received our replacement recliner…
We received our replacement recliner sofa today, as our first one broke after only a few weeks. However, as with the first one, it came with plastic on the recliner, we couldn't remove the plastic the first time and had to go through a lengthy process to arrange to get this removed. When we asked for the guys to remove it one of them said "not a chance was he going near it with a blade and not their job to do this" then proceeded to say the plastic should be on there. Which after the first time we were made aware that that is not the case, I said to him would you have it on your sofa his reply was "I don't know I don't have a recliner sofa in a very flippant manor" which I felt was inappropriate and unprofessional. We ordered this furniture in February and to be still having issues 8 months later is unacceptable.

Antwort von poltronesofà - Middlesbrough
Kept us up to date with delivery re the…
Kept us up to date with delivery re the link to track
After paying over£3000.for a sofa .in…
After paying over£3000.for a sofa .in April just gone it looks years old .its puddled which won't go back once you get up .we actually went away for a wk & it was the same when we arrived back .no help from customer service. Apart from sending someone out to look at structure obviously that's not the problem!! Just dont want to know & having poured our heart out telling them we made a wrong choice on our last purchase so need guidance there do this to us !! Shocking ..avoid SCS you will be sold crap furniture. What you see in store is NOT WHAT YOU GET DELIVERED!!

Antwort von poltronesofà - Middlesbrough
From the time we ordered our sofas to…
From the time we ordered our sofas to delivery it was a 5 star experience. The lady in the shop was patient and very knowledgable.
Communication about delivery date and time estimate was given a couple of days before with an estimated time the night before.
Stephen & Michael the delivery guys kept us updated about delivery time. They were very polite and efficient, nothing was too much trouble. All the packing was removed.
The sofas are extremely comfortable and we are very pleased with our purchase.
Sofa delivered on time by two very…
Sofa delivered on time by two very helpful and friendly delivery drivers. Took all the rubbish away and did a great job
Delivery guys were amazing
Delivery guys were amazing, really helpful and went out of their way for us
Really friendly and professional
Really friendly and professional
Brilliant
Robert and Kai were so lovely! I love my sofa and excellent service from both of them! It was a tight squeeze and they both managed while chatting to the kids in the process. Thankyou lads, would highly recommend
Efficient and friendly Delivery Staff
SCS Delivery staff helped remove old furniture to our garage and were quick and efficient in delivering and installing the new furniture. Two pleasant and friendly men.
Excellent service
Excellent service. I was very impressed with the delivery especially as I live in an upstairs flat. Both men were quick & efficient & very helpful. Great service.
We were kept up to date all the time…
We were kept up to date all the time prior to delivery. The lads were lovely
It was a pleasure they were fabulous…
It was a pleasure they were fabulous really friendly and helpful guys. A credit to the company
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