Our customer service man Raj, was an absolutely wonderful gentleman. He was the epitomy of great customer service!! He was friendly, helpful, funny, informative, not pushy at all. He was professional... Mehr ansehen
Standort
Standort wechselnUnit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB
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Das sagen Bewerter
I could not take delivery of the sofa and chair myself as my husband had been taken into hospital but my granddaughter did ... everything went well and we are delighted with the furniture ..... thank... Mehr ansehen
The actual delivery went smoothly, but the changing of delivery time slots throughout the day was shoddy. Not the drivers fault but the logistics were poor. Those poor drivers were sent almost past ou... Mehr ansehen
Unternehmen hat geantwortet
Dave & Marvin were very nice .rang me an hour before delivery . Super efficient and made sure everything was working ok with the sofa .
Unternehmensdetails
Über Poltronesofa - Leicester
Vom Unternehmen geschrieben
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Vom Unternehmen geschrieben

Kontaktinformationen
Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, Vereinigtes Königreich
- 0191 731 3300
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Excellent service from start to finish hopefully suite arrives on time
Excellent service from start to finish, hopefully suite arrives on
Dave & Marvin were very nice .rang me…
Dave & Marvin were very nice .rang me an hour before delivery . Super efficient and made sure everything was working ok with the sofa .
Excellent customer service
The sales lady was incredibly personable & helped convince my daughter who was unsure of the colour. She made the experience of buying a sofa very easy!
great service
Our customer service man Raj
Our customer service man Raj, was an absolutely wonderful gentleman. He was the epitomy of great customer service!! He was friendly, helpful, funny, informative, not pushy at all. He was professional without being too formal. We were offered a drink by another customer service man. We found what we wanted and the transaction went through. It was an absolutely wonderful experience. And to think we thought we had found our ideal sofa in the shop next door, that was more expensive!!!
I would 100% recommend this store. Can't wait for our new sofa to arrive 😍
I could not take delivery of the sofa…
I could not take delivery of the sofa and chair myself as my husband had been taken into hospital but my granddaughter did ... everything went well and we are delighted with the furniture ..... thank you
Gentleman who served us was very…
Gentleman who served us was very helpful and knowledgeable
Had to wait awhile 4 delivery but once…
Had to wait awhile 4 delivery but once it was ready 4 delivery kept up to date and delivery men very helpful and friendly
Verwendet eventuell KI als AntworthilfeMehr lesen
We are very disappointed with service…
We are very disappointed with service provided by Manager of leicester branch called Mr. ALI. He messed up with my address for delivery. In first he put financial address on delivery address. Then he asked for proof of address to change delivery address and then he put first line of address is correct and post code wrong. So he made my delivery 3 weeks late than they have arranged in first. I really appreciate and happy with the store sales boy called Taha. He gave us good sales service when we visited but disappointed with the manager. And main important thing is he never come over the phone and try to solve the problem. Mr. Ali is very bad manager. Thank you Scs. Never recommend others.

Antwort von Poltronesofa - Leicester
Poor logistical planning for delivery
The actual delivery went smoothly, but the changing of delivery time slots throughout the day was shoddy. Not the drivers fault but the logistics were poor. Those poor drivers were sent almost past our house to another delivery. They were as frustrated as we were!

Antwort von Poltronesofa - Leicester
Anita knew her job very well and we…
Anita knew her job very well and we were very happy to deal with her
Came within time frame was friendly and…
Came within time frame was friendly and didn't take long to put settee together
The day of arrival
The day of arrival, they arrived nice and early in the day, so I could do other things afterwards.
They worked efficiently and were polite and cheerful.
Very nice crew set everything up and…
Very nice crew set everything up and removed all packaging great service
New Sofa and Chair
Very pleased with our new sofa and chair. Great quality and fits perfectly into the living room.
We visited the store at Fosse Park in…
We visited the store at Fosse Park in Leicester
Brilliant service from Abdul and Ali
Keep up the good work excellent from start to finish
Excellent service from entering the store to having furniture delivered D G Voss
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