Visited the Durham store ,staff were incredibly helpful,no over selling allowed us to browse uninterrupted with all relevant information to hand. Store was well laid out,immaculate and well lit. We... Mehr ansehen
Standort
Standort wechseln8, Durham City Retail Park, Renny's Lane, DH1 2RP Durham,, GB
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Das sagen Bewerter
Ordered our recliner chair in April told it would be ready approximately end of July and everything went smoothly. Delivered on the 29th of July. Very helpful and pleasant delivery people. Chair place... Mehr ansehen
We were given a nice welcome with a smile and to let us help was readily available. Staff were great as not pushy or in our faces but were close by and immediately answered all our questions, as well... Mehr ansehen
Nice warm and friendly greeting when we came into store,we knew exactly what we wanted so member of Staff took us straight away to product and explained all about the colour selection and fabrics avai... Mehr ansehen
Unternehmensdetails
Über poltronesofà - Durham
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben

Kontaktinformationen
8, Durham City Retail Park, Renny's Lane, DH1 2RP, Durham,, Vereinigtes Königreich
- 0191 731 3300
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Delivery drivers were excellent and I…
Delivery drivers were excellent and I was kept informed of the delivery times
The crew were polite and efficient that…
The crew were polite and efficient that delivered my sofa and chair the staff at the shop where I bought the suite were polite and lovely
Brilliant service the 2 Lady assistants…
Brilliant service the 2 Lady assistants were incredibly friendly knowledgeable and helpful throughout my visit to the shop, making it easy to find exactly what I was looking for.The customer service they gave and advice without being pushy was great . I was impressed they really went above and beyond.
Overall excellent service would recommend to anyone .
The delivery crew who were amazing
The delivery crew who were amazing . Their efficiency and expertise showed how true professionals they are
Staff gave us brief overview of…
Staff gave us brief overview of leather/ cloth availability and left us to browse without being intrusive.
Great experience with Poltronesofa
Jen was pleasant (as were all staff) knowledgeable and took time to explain all the different fabrics and sofas. I felt valued as a customer. She is a credit to your company and I would highly recommend this store.
Kept right up to date about delivery
Kept right up to date about delivery, delivered without any problems. 2 very good lads knowing what they were doing. Spot On.😀
Arrived earlier than original order and…
Arrived earlier than original order and the crew that delivered it were very polite and careful
Verwendet eventuell KI als AntworthilfeMehr lesen
I think the guys who work for scs to…
I think the guys who work for scs to deliver sofa should have had more training they couldn’t get sofa in and we had to get an alternative sofa delivery witch all they did different was to take of removable headrest really if the first delivery guys had known this I would not of had to pay an extra £140 for someone else who had known what they where doing sofa is now in very pleased with it but already have just noticed a little scratch will be back in touch with with scs soon

Antwort von poltronesofà - Durham
Great service by the delivery team
Great service by the delivery team. Called me when they were five minutes away. Friendly and polite. Didn’t take long. And took all rubbish back with them.
helpful member of staff I think…
A very helpful member of staff I think she was called Samantha was very knowledgable about the sofas and fabrics I was looking at and very friendly .
Well looked after from walking into the…
Well looked after from walking into the shop not pushy at all but very helpful.
Our experience was brilliant
Our experience was brilliant! very friendly staff and a relaxed atmosphere in the beautiful showroom. The salesperson who dealt with our order, Samantha, could not have been more helpful, she was excellent! All in all, a great experience!
Delivered on date stated
Delivered on date stated, assembled in lounge and put into place with no issues, delivery drivers, Ronnie and Ronnie, friendly and talkative, asked if we had any questions, very professional throughout. Credit to the team. Thanks Barry and Pat Round.
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