poltronesofà - Colchester Bewertungen 

1'228
TrustScore 4.5 von 5

4.7

2B The Tollgate Centre, Tollgate West, CO3 8RG Colchester, Essex, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

During our visit staff found the perfect balance of attention but without being overbearing or pushy. We were welcomed to the store and allowed to browse without interference, but someone was al... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We always research customer reviews before any major purchase and thought they seemed a little generous to poltronesofa.......not at all! Our whole experience was indeed exceptional. We were abl... Mehr ansehen

Bewertet mit 3 von 5 Sternen

The furniture was delivered on the 21 the 2 guys were great only problem was we asked for a dismantle so they had to take it away now waiting for the item to be redelivered .sitting on camping chairs... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Showroom and staff excellent. Order taken swiftly but took 4 months to arrive! Delivery on time with notice given. Furniture assembled efficiently, staff were helpful and polite. They tested everythin... Mehr ansehen


Unternehmensdetails

  1. Möbelgeschäft

Über poltronesofà - Colchester

Vom Unternehmen geschrieben

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Vom Unternehmen geschrieben


Kontaktinformationen

  • 2B The Tollgate Centre, Tollgate West, CO3 8RG, Colchester, Essex, Vereinigtes Königreich

  • 01206 216650

4.7

Hervorragend

TrustScore 4.5 von 5

1228 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(1'228)

17'463 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Paul was amazing

Paul was extremely helpful and professional. He was not pushy. I decided on the sofa I wanted to buy and he explained everything and made the process very easy. Thank you. I can't wait to receive it.

23. Januar 2025
Bewertet mit 5 von 5 Sternen

Very efficient service

Very efficient service they asked if they needed to take their shoes off,Our settee was put where we wanted it,Plastic packaging was removed and taken away.
Only took 10 minutes.

25. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

One person was attending to all…

One person was attending to all customer why a trainee was also there trying to support him even though she doesn't know what shes doing, we spent upto an hour there as a result of that and the price of the sofa we choose at the store is different from the price online, much cheaper online, anyway i paid the price online. lastly my car battery went flat as a result of me forgetting to switch off the inner light. none of the employee could help me jump start my car even my have got the kit. They finally offered to help after my friend arrived.

24. Januar 2025
poltronesofà - Colchester-Logo

Antwort von poltronesofà - Colchester

Good Morning Mr Apelua,

I hope you are well and thank you for your 2* Review.

I have tried calling you to discuss your concerns, sadly I was unable to speak with you, therefore I have taken this opportunity to reply to your review.

I am very sorry to read that our dedicated store staff where slow and helping you and that you were in the store for over an hour, we do hope that once you have selected your furniture the advisors are able to complete the sale as quickly as possible, unfortunately if the store is busy this can sometimes cause delays.



I have review the cost of your sofa and compared it to the price on our website for the Ferndale 2 corner 1 RHF Chaise and it is more expensive that the cost that you have been charged.

In regards to the staff being unable to assist you when your car battery went flat, they are not insured to do this in case any damaged is caused.

If we can help you any further please feel free in contact us on 0191 7313300

I hope you enjoy your weekend.

Kind Regards
Laura - ScS Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

Simon and Chris who delivered were very helpful and friendly.. love my new sofa..
Staff in shop were great and kept in touch with my delivery date.. very happy
thank you

21. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Zoe the young girl

The young girl Zoe was brilliant she listened to us about what I wanted. She talk things through she didnt push to sell. We enjoyed talking to her.

18. Januar 2025
Bewertet mit 4 von 5 Sternen

Ann spent a lot of time helping me…

Ann spent a lot of time helping me choose furniture to suit my room & requirements.Having her help made a huge difference to me especially as I live on my own. I went away to think about & she was there to help me through the purchase process

17. Januar 2025
Bewertet mit 4 von 5 Sternen
poltronesofà - Colchester-Logo

Antwort von poltronesofà - Colchester

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Bewertet mit 5 von 5 Sternen

Staff very helpful and professional

Staff very helpful and professional

13. Januar 2025
poltronesofà - Colchester-Logo

Antwort von poltronesofà - Colchester

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Bewertet mit 5 von 5 Sternen

Paul

Paul was very helpful and polite, made it all easy!

12. Januar 2025
Bewertung ohne vorherige Einladung
poltronesofà - Colchester-Logo

Antwort von poltronesofà - Colchester

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Bewertet mit 5 von 5 Sternen

Fantastic Service

Fantastic service from start to finish, delivery guys were very polite and helpful. Communication was second to none, great job.

7. Januar 2025
Bewertung ohne vorherige Einladung
poltronesofà - Colchester-Logo

Antwort von poltronesofà - Colchester

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Bewertet mit 5 von 5 Sternen

My partner and I bought two recliner…

My partner and I bought two recliner sofas, one 3 seater and a 2 seater. Paul was extremely helpful, knowledgable and polite and made the purchase a breeze. 5 star service on a 10 star sofa! Thank you!

5. Januar 2025
Bewertung ohne vorherige Einladung
poltronesofà - Colchester-Logo

Antwort von poltronesofà - Colchester

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Bewertet mit 5 von 5 Sternen

Great staff very helpful

Staff were happy to help and provided us with a service that helped us decide

11. Dezember 2024
poltronesofà - Colchester-Logo

Antwort von poltronesofà - Colchester

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Bewertet mit 5 von 5 Sternen

A really pleasant experience

A really pleasant experience. Both ladies who served me went above and beyond to help with finding me equipment to finalise my purchase.
Not only did I find a quality item at a bargain price, I was served tea while doing the paperwork.

11. Dezember 2024
poltronesofà - Colchester-Logo

Antwort von poltronesofà - Colchester

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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