The staff in the store were so helpful. Nothing was too much trouble They took the time to help us make the right choice. They were all friendly and it was a very positive experience. I was kept informed of what was happening. The delivery people were amazing too. Great system so as you know date and time of delivery. Colin and Shaun were amazing all assembled working tidied up. Chatty and kind. Can’t believe how easy the whole process was. Just the way things should be. Thank you

I recently bought a 3 piece suit from the shop in bromborough really good service and staff very helpful I would definitely recommend it , a gentleman called Mike was very knowledgable and a credit to the company

Both fellas knew what they where doing, extremely polite and had sofas set up in hardly any time, would definitely recommend 👌

Lovely, welcoming staff team. It is such a nice experience to look around inside your shop. There were staff members on hand who were friendly and knowledgeable about the products, and it never felt as if they were trying to sell anything to me. They didn't need to as the furniture sell itself. Happy customer. Thank you.

Arrived within the time slot, Szymon and Paul who delivered the sofas were very professional and informative, they built the sofas and made sure we were happy with them before they left. Thank you both

Excellent service from Emma at Poltronesofa Bromborough! She was incredibly helpful, happy, and made the whole process easy.

Arran talked us through everything very helpful staff member showed us around store and answered any questions we had

Excellent service from help picking a suite to delivery.Delivery men were excellent and all the packaging removed.

Staff (Emma?) very friendly and helpful . Knowledge of product range excellent

Pleasant and helpful member of staff Dylan at Bromborough Branch. He took time to listen to our needs and advise us accordingly. He was very knowledgeable about all of the products and his manner was very professional. The timescale of delivery was exact and we were given realistic information of when our suite would arrive. Staff kept is updated on delivery day and the delivery staff were professional and helpful.

Good information given. Pleasant staff and no pressure selling.

Warm welcome upon arrival, store looking clean, spacious, cool, furniture not crammed together which was good. The staff were helpful and knowledgeable about all of the sofas, they also left you alone to browse which was great because it’s very off putting when a staff member follows you around when all you want is to browse.

The process was great from start to finish. Emma introduced herself and explained the process of choosing a suite, fabric etc and then gave us space to browse. She kept giving useful tips whilst we were looking. Once we had chosen the suite she helped with fabric selection and accessories. Very pleased with the experience. Bromborough Store, Wrral

The delivery was everything I expected, on time, the guys were very professional, thorough & very quick. The sofa is very comfortable, relaxing and looks great.

Great service in shop , very patient and knowledgeable staff good updates on progress of order , the sofas are really good quality, they look like they cost a lot more , the delivery was very smooth and apportionment was very accurate in regards to time, overall very pleased .

The drivers were both proffessional and friendly and handled the sofas with great care .Excellent service from the delivery team, very efficient and helpul getting the sofas into place.
Unfortunately the delivery time kept on being postponded which is not anyones fault because one can not control trraffic,im just happy my sofas arrived safely.

The staff were extremely helpful. I found the process of ordering my chosen furniture easy. Everything was explained in detail including the waiting time of approximately 14 weeks.

Staff in shop were helpful and friendly. Waiting time, was a little longer than expected, but I liked the sofa, so was happy to wait. Delivery was good and the two sofas were put together quickly. So far, no concerns and sofas are comfy.