Scent Shave & All Bewertungen 

259
•
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ordered and received confirmation email and then nothing. Emailed them three times and days later received acknowledgment that it would be looked into and get back to me and again nothing and now no... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Speed of service and good price. The product was a little disappointing, but not this company's fault - it's the XL TeePee dental sticks, and the outer plastic peels off really easily so they come to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Given the vast amount of different blade combinations and types for the Gillette Fusion range, it can be very difficult to find the same blades repeatedly and ensure that you get a good deal on the... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Product arrived promptly within five days after order by second class delivery. Price of product a lot cheaper than rivals. The only negative part of this order is that I never received a confirmati... Mehr ansehen

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte

Vom Unternehmen geschrieben

Here at Scent Shave and All we seek to provide you with the outstanding service you deserve, as we offer you our wide range of products across many top categories. We are a UK Health & Beauty retailer, whose products include Perfume, Aftershave, Toothbrush Heads, Men's Razors, Women's Razors, Facial Products and many other top Beauty and Grooming Products. We offer the most comprehensive range of products, at the most competitive prices! At Scent Shave & All we pride ourselves when it comes to delivering outstanding customer service to all of our customers, whether you choose to shop online, or you’d like to place an order over the phone, our friendly team are more than happy to lend hand and help you find the perfect product to suit your requirements. Our team at The Scent Shave & All team are committed to our customers, we want to ensure that you enjoy your shopping experience with us. Whether you’re looking to treat yourself or if you’re searching for the perfect gift, we have you covered!


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

259 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 23 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(259)

30 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Money taken no order received

Money taken no order received, refunded apparently but still no refund. Unable to contact company!!

24. August 2022
Bewertung ohne vorherige Einladung
Scent Shave & All-Logo

Antwort von Scent Shave & All

Extremely inaccurate and unfair Lynn. We have emailed you on several occasions regarding this matter and upon realising your initial refund hadn’t processed correctly, we then manually initiated a new refund for you as soon as you contacted us and made us aware of the situation.

Bewertet mit 1 von 5 Sternen

Order never arrived

Order placed and paid for over one month ago but still has not arrived. I contacted Customer Services and had no reply. No idea how or where to go to get my money back.

Further to the response below can you please confirm your email address so that I can follow this up again?

Thank you.

27. Juli 2022
Scent Shave & All-Logo

Antwort von Scent Shave & All

Hello there. Our sincere apologies if this has been the case. We haven’t had any correspondence with you, we hope you have the correct email address in regards to getting in contact with us about any problems. Please rest assured that we want to get this resolved for you, we’ll look into it and ensure that you either get your order or a full refund ASAP. Kind regards.

Bewertet mit 1 von 5 Sternen

No order received and no reply to emails and phone calls

Posting on here a factual review seems to be the only hope of getting an answer.
I ordered Proshield razor blades on 30 June 2022 with delivery by 1st class royal mail. As at todays date 8 July 2022 still nothing has been received.
I contacted this company by phone at 9:12 on Wednesday 6 July 2022 requesting status of the order. Additionally at 9:21 sent an email with order number and order details requesting advice on when it will be delivered. No reply.
Rang again yesterday for update. Again nobody answered and nobody returned the call.
Having read other recent posts I can see I am not alone. If a company cannot make good its order it should communicate so and issue a refund. Otherwise this can be construed as a scam.
As it stands, I will not order again but I will chase the money owed.

8. Juli 2022
Scent Shave & All-Logo

Antwort von Scent Shave & All

Hello there Paul. We sincerely apologise for any unexpected inconvenience caused by this situation. This is actually most unusual for us, as we always make good on orders and do issue full refunds immediately if there are ever any problem regarding stock. Having looked into your order, it seems there was some confusion regarding the status of this order, as you had attempted to place one just prior to it with the payment method of PayPal, which had failed and hadn’t been processed. It seems your second attempt to place an order, with a different payment method, did succeed, however, hadn’t show up on our system due the status of the previous one. Essentially it was flagged and had shown together as one order which hadn’t successfully processed. We take full responsibility for this and please rest assured that we will now take action to get this fully resolved for you immediately, as we are fully aware of the situation that has occurred. Our phone line and other methods of contact are usually always open for contact and we try to respond to enquiries ASAP. My genuine apologies again for the inconvenience. We do highly appreciate your business with us. My kindest regards.

Bewertet mit 1 von 5 Sternen

Goods not received and no response from company to email.

I ordered the razor blades on the 19th June with delivery by Royal Mail 1st class. Its now the 2nd July and still not received items but payment has been taken out of my account. I have emailed the company requesting a refund but have not had any response
Will not be buying from them again.

2. Juli 2022
Scent Shave & All-Logo

Antwort von Scent Shave & All

Hello there Judith, we did attempt to email you back, however, the email address we had for you bounced. If this has been the case regarding your order, then we sincerely apologise for the situation. It sounds like the item may well have been lost in transit, we will clarify this and please rest assured that if this is the case, we will either get a replacement dispatched out to you right away or issue you with a full refund, whichever you’d prefer. We will get this resolved for you ASAP. All orders are usually delivered within 48 hours via Royal Mail. Kind regards.

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