Sarason TV Bewertungen 

152
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Tv started playing up been on going for a while Terrible customer service trying to get the issue resolved with them Tv still under warranty asked for replacement they asked if I could send back... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had fabulous help from Sarason. Our TV started to play up and it was almost out of warranty, but Sarason arranged to have the TV picked up from our home, inspected it, resolved the situation fully and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We purchased four TVs for our flats and received excellent advice from Jay on comparing products ranging from 19" to 32". The best choice was the new Google model, which was on sale. Jay helped us pic... Mehr ansehen

Bewertet mit 5 von 5 Sternen

There was a fault on the first tv we had delivered but Sarason's customer service could not have been more helpful. They sent a temporary replacement within 48 hours free of charge while we waited... Mehr ansehen

Unternehmensdetails

  1. Elektronik & Technologie

Informationen, die aus verschiedenen externen Quellen stammen

Amazing value products every day. We are a trusted and recognised supplier of Bathroom TV solutions at a fraction of the price that larger retailers charge. THE UK’S NO.1 WATERPROOF LED TV RETAILER. Sarason creates stunning custom waterproof TV’s to me...


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

152 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(152)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Hi i bought a sarason bathroom tv been…

Hi i bought a sarason bathroom tv been installed about 10 moths never worked right from day one.i have tried loads of times to get in touch with them and had no joy its a nightmare wifi drops out all the time even though i have an amazing signal all over the house dont get me wrong wifi on tv used to work but wont connect now and i cant update it either its useless and cant contact anyone for help so not impressed at all.

16. Juli 2024
Bewertung ohne vorherige Einladung
Sarason TV-Logo

Antwort von Sarason TV



Dear Craig

We sincerely apologize for the issues you have been experiencing with your TV set. We understand how frustrating this must be and want to assure you that we are committed to resolving the situation as quickly as possible.

Our team has attempted to reach out to you to discuss the next steps, including the possibility of repairing or replacing your TV set. We kindly ask that you contact us at your earliest convenience so we can address this matter with the urgency it deserves.

Your satisfaction is our top priority, and we are eager to ensure that this issue is fully resolved for you. Please feel free to reach out to us soon as possible.

Thank you for your understanding, and we look forward to hearing from you soon.

Best regards,
Jay

Bewertet mit 5 von 5 Sternen

Fantastic customer Service

Yet to receive my purchase however the customer service that Jay has provided has been exceptional. I have had many questions and there was a slight bit of confusion but dealt with quickly and professionally. Would highly recommend Sarason going forward. Looking forward to receiving my product.

10. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 star plus Customer service

I was blown away by the exceptional Customer service
Jay went above and beyond to help me with a difficult transport issue to Ireland
He couldn't have been more helpful
Always speedy reply to emails
I have bought a lot of items through the UK and I must say this was the best customer service I genuinely ever received
Beyond grateful
Jay guided me through the best TV to suit my bathroom and it arrived after a long journey in one piece after been packed so carefully
Everything was 5 star plus
They even assisted with the set up
Absolutely in love with my new Bathroom Tv, so easy to set up
Thanks Jay and all the team for an exceptional service
Everyone Absolutely loves it, a wow factor for any bathroom

16. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bathroom Mirror TV

There was a fault on the first tv we had delivered but Sarason's customer service could not have been more helpful. They sent a temporary replacement within 48 hours free of charge while we waited for our new tv.

They provided regular updates and responded very quickly to my emails.

The bathroom mirror tv is stunning and a quality product. I cannot thank the Sarason team enough and will be recommending them to my friends.

3. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent tv at such a great price…

Bought a tv for a bathroom I was doing for a customer. They were so happy to how slim it was once it was fitted, extra bit of luxury at such a good price. Delivery was fast and the customer service was excellent, I will definitely be recommending the same tv and company to the rest of my customers.

9. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company and product

As a bathroom contract company, We have bought several Saracen units over the years for bathroom installs. The product is very good and the company has always been excellent to deal with, with fast deliveries.
However, you never know how good a company really is until something goes wrong.
Had an issue with a unit bought in December and installed last month. The customer service was excellent with a fast response and delivered a new part promptly under warranty.
Nothing short of excellent.

20. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This company is truly one of the best…

This company is truly one of the best I’ve ever dealt with direct to them and you’ll get very good service five star delivery, five star back up and the most important five star price so don’t waste your time trolling through loads of pages on the Internet by direct from them, they are truly one of the best, if not the best seller of these items on the Internet

2. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love my bathroom tv

Love my bathroom tv. It stopped working after a couple of months. Customer service has been fab dealing with situation. Sent me out a new power pack and tv works again. Super efficient and friendly. Can highly recommend.

17. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company

Great company, we had some damage on the TV unfortunately but they were very quick to respond and went over and above to put it right, for me that makes a great company.

24. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent technical help and customer service

Had fabulous help from Sarason. Our TV started to play up and it was almost out of warranty, but Sarason arranged to have the TV picked up from our home, inspected it, resolved the situation fully and we now have a TV which is working perfectly. Thank you Jay and Mark at Sarason for your excellent customer service. Ray, Church Stretton, UK

16. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I bought a bathroom TV from them a while back

I bought a bathroom TV from them a while back. Whilst it does function. The level of performance and quality of the TV is questionable with how poorly it seems to function once turned on.

The main user interface that is bundled with the device is slow and doesn't always respond to user input. Or when it does it takes about 1 second. This makes it infuriating to open any app. However when an app is finally opened it suddenly begins to work fine.

Installing apps is awkward as it's a subset of one's they have approved or something? Trying to find certain useful apps gives you a generic message saying it isnt available on this device. Frustrating when I want to cast from another device and can't.

Would have been much better and convenient if the whole product was not needlessly locked down.

On the plus side. I can say that it fits and looks nice on the wall. A very expensive mirror if you want to buy one.

7. Oktober 2023
Bewertung ohne vorherige Einladung
Sarason TV-Logo

Antwort von Sarason TV

Hello We apologise for the inconvenience you've faced with your purchase. Rest assured, this issue is not widespread, as we haven't received many similar reports. We are eager to assist you in updating the software, which appears to be the likely cause of the problem. Please reach out to us as soon as possible so that we can initiate the process. Thank you for your understanding and cooperation. Regards Mark

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, really helpful!

After buying my bathroom TV a couple of years ago but never using it due to not moving into the house until recently, my remote control stopped working. When I called to ask for help, the team were really helpful and understanding. They are sending me a new one so I can sit back and relax in the bath and watch my tv forever more.
Thank you!

5. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good service

Had a bathroom tv from here, arrived on time and well packaged. its fantastic! Customer service were really helpful helping me figure out how to use it once it arrived (i’m not very good with technology), overall good service and quick responses from them

9. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great tv

Great tv, picture perfect. The service by the company was fantastic. Company replaced remote control when there was an issue with it. This was posted straight away. I would definitely recommend this product and company .

8. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. I had need to purchase a new remote for my TV which is over 6 years old. I didn’t expect to find that they still stocked them for older tv’s . It was very reasonably priced and delivered very quickly. Very happy customer. Thank you.

25. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional polite and really helpful…

Professional polite and really helpful , we recently moved house and needed a replacement unit etc, the whole process was made easy !
Couldn’t recommend enough, they did everything they promised and more.

13. Juli 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr