I have dealt with laura at salon supplies direct for about 5 months now, I have taken over as manager in a salon and this girl has been a god send, I contact her and she sources EVERYTHING we need, n... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Beautiful showroom at Salon Supplies. Absolutely loving the VANI-T Liquid Sun Express Self Tan Mousse, I wear Ultra Dark and it’s a winner. The girls in the showroom suggested it and they nailed it. K... Mehr ansehen
The amount of times I had to phone about this order is ridiculous due to the fact that you have changed the courier company to probably the worst one out there next to Evri!! whoever decided to take t... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant service from this company. First time ordering with them. Had a reply to my enquiry straight away, by telephone, which was better than loads of emailing… All questions wer... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
With more than 50 years of experience in the professional hair and beauty industry, we provide professionals a one-stop shop solution by offering everything from hair colour from the best brands, electricals, scissors, everyday essentials and even furniture to hairdressers, barbers and beauticians...
Kontaktinformationen
Bond Street, SO14 5QA, Southampton, Vereinigtes Königreich
- 0844 3356 121
- info@salonsupplies.co.uk
- www.salonsupplies.co.uk
4.0
Gut
84 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service!
24. Februar 2026
Check additional costs before clicking go!
I didn't order because their headline price (for Orly Breathable Protein Boost Nail Strengthener 18ml) was £8.95, which then became a big fat £17.88! (+ VAT £2.98
+P&P £5.95)
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Salon Supplies
Hi there,
As we are a wholesaler for hair and beauty businesses/professionals we do add VAT onto orders. This is so it can be claimed back by our customers in the normal way. Via 'Boots' I can see the product you were trying to buy is '£16.50' retail price so our customers still save with us even with VAT added.
And we charge £5.95 delivery on orders under £50 in most UK locations which is pretty standard among wholesalers. We use DPD and actually, shipping a small parcel with them is more expensive than £5.95 so our customers save money there too.
We're sorry that you didn't feel we were competitive enough for you but we don't think this warranted leaving a 1 star review. It would be greatly appreciated if you could remove.
Salon Supplies Team
Beautiful showroom at Salon Supplies
Beautiful showroom at Salon Supplies. Absolutely loving the VANI-T Liquid Sun Express Self Tan Mousse, I wear Ultra Dark and it’s a winner. The girls in the showroom suggested it and they nailed it. Knowledgeable, helpful, and clearly know their products. Will definitely be back.
10. Februar 2026
Bewertung ohne vorherige Einladung
Very competitive price on new Barber…
Very competitive price on new Barber Chair
And kept up to date on delivery!
Thanks a million!
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Salon Supplies
No problem at all!
Thank you so much for taking the time to leave us a review. We're so pleased that you had a positive experience. I'll pass this onto Lee and the team.
Salon Supplies
Always a lovely experience ordering my…
Always a lovely experience ordering my hair dye.
I have placed several orders, never had a problem and they always come within a couple of days.
26. August 2025
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave us a review. We truly appreciate it and we're so pleased you've had good experiences with us 😊
Salon Supplies Team
Antwort von Salon Supplies
Thank you so much for taking the time to leave us some feedback. We're so pleased you had a positive experience. 😊
Salon Supplies Team
I'm upset because I bought matrix hair…
I'm upset because I bought matrix hair dye and there was a promotion that some numbers were a gift, 2 colors were a gift but they didn't give them to me, they said they weren't in stock. And the shipping was long, now I'll order on another site there and delivery is the next day and they don't cheat.
28. Oktober 2025
Antwort von Salon Supplies
Hi there, we're so sorry you were dissapointed that you didn't get your free items. Unfortunately these were discontinued items 'whilst stocks last' (as mentioned in the Ts&Cs of the offer) and had been exhausted.
Salon Supplies Team
Good place
I’ve ordered several items from this salon supplies company, and overall, I’m really happy with the experience. The products are of good quality and exactly as described. Delivery was quick, and everything arrived well-packaged.
The customer service team was also helpful when I had a question about stock availability. My only small concern is that a few items were slightly higher priced compared to other suppliers, but the quality makes up for it.
Overall, a trustworthy supplier.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave us a positive yet constructive review.
It's truly appreciated, and I will share your feedback internally.
Salon Supplies Team
Didn't inform me that they didnt have…
Didn't inform me that they didnt have the stock in which I ordered and payed for. Spoke to customer service who told me that items where out of stock apart 5 colours which I needed for the following day. Reasured me that the colour would arrive. Never did apart from a tub of bleach.
Very disappointed with the service which I have been using since 2021.
25. September 2025
Antwort von Salon Supplies
Hi there,
We're so sorry to hear your order arrived incomplete. We're currently looking into what went wrong during the process of sending our your order to ensure it doesn't happen again.
A member of our customer service team will be in contact with you shortly to speak to you in-person about this.
Salon Supplies Team
Great costumer service
“They were very nice and called me to let me know some products were out of stock. They replaced them over the phone, which I really appreciated instead of just sending the order incomplete. Great customer service! Thank you!”
25. September 2025
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave a review for us. We're so pleased you had a positive experience and we were able to help you.
- Salon Supplies Team
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave a review for us. We're so pleased you had a positive experience.
- Salon Supplies Team
Antwort von Salon Supplies
Thank you so much for taking the time to leave us such a positive review! I will share with the team. 😊
Salon Supplies Team
Great service received
Absolutely brilliant service from this company.
First time ordering with them.
Had a reply to my enquiry straight away, by telephone, which was better than loads of emailing…
All questions were sorted there and then , so order was placed.
Great communication with delivery and a time was arranged to suit me .
Very impressive.
3. August 2025
Bewertung ohne vorherige Einladung
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave us such a positive review.
We're so happy you had such a great experience with Lee and Salon Supplies. 😊
Salon Supplies Team
Fantastic selection
Fantastic selection, recipient was very pleased. Great value and great quality products - really pleased!
28. Juli 2025
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave such a positive review. We're so happy you had such a positive experience!
Salon Supplies Team
It was ok one of the bottles was…
It was ok one of the bottles was damaged the spray bit was broken .
25. Juli 2025
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave a revew. We will certainly look into the points you have raised.
Salon Supplies Team
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave us a review. We're so pleased you had such a positive experience too!
I will share it with the team!
Salon Supplies
Perfect 👌
Delivery was on time ,products was same which I ordered , happy with my purchase recommended thanks
26. Juni 2025
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave us a review. We're so pleased you had such a positive experience too!
I will share it with the team!
Salon Supplies
Antwort von Salon Supplies
Hi there!
Thank you so much for taking the time to leave a review. And we're so pleased you had such a positive experience.
I will share it with the team 😊
Salon Supplies Team
DO NOT BUY FROM HERE !! 😡
DO NOT BUY FROM HERE !!
If there was an option to give no stars i would of, terrible company i ordered a hairdressing trolley which wasn’t cheap £118 they no longer had it in stock so instead of contacting me to let me know they sent me a replacement a totally different trolley to what i ordered so when it arrived i didn’t want it. I then tried to contact them they were reluctant to give me a refund even though this was not my fault 😡 after calling them they said they would get back to me and never did for ages, I had to chase them up about the issue after I sent the item back. I eventually got my refund but now also have a phone bill as they charge you to call the number no wonder no one is answering the phone they are making money from it, if your thinking about buying from here don’t bother they are an absolute headache!! Thanks for nothing salon supplies
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Salon Supplies
Hi there,
We're so sorry you had a negative experience with Salon Supplies. The trolley you ordered was altered by the supplier without us knowing. We were unaware that you were sent a different trolley until you contacted us.
We're also sorry about the difficulty you had in communicating with us and will do better in the future on this.
Thank you for taking the time to leave feedback for us.
Salon Supplies Team
Great service Easy to use website
Easy to use website , fast to pay and speedy delivery, great service
24. April 2025
Antwort von Salon Supplies
Hi there,
Thank you so much for taking the time to leave such a positive reivew.
We greatly appreciate it.
Salon Supplies Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.