The guys at the Southampton St Mary's branch are absolutely fantastic, it is impossible to overstate just how helpful and friendly they have been! Ana has been absolutely phenomenal with helping... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Been using Safestore Southampton for years now and always happy with the storage unit and ease of accessibility. Always well lit, clean and cool with plenty of carry carts. The staff always happy to h... Mehr ansehen
Unternehmen hat geantwortet
Excellent, friendly service. Safe location on St. Mary’s Road. Reasonable rates. We stored two very large suitcases for 2 months. The paperwork was quick and easy. 5 Stars!
Unternehmen hat geantwortet
Used safe store for a year and a half, been a breeze with them. Team we’re so friendly and helpful and have always been patient with me, even when I recheck details multiple times to make sure I under... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Vom Unternehmen geschrieben
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Kontaktinformationen
100 Saint Mary's Road, SO14 0AL, Southampton, Vereinigtes Königreich
- 023 8022 2189
3.9
Gut
9 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic customer service
The guys at the Southampton St Mary's branch are absolutely fantastic, it is impossible to overstate just how helpful and friendly they have been!
Ana has been absolutely phenomenal with helping me find the right unit, getting me all set up, and also dealing with an IT issue I had at first really promptly. Her colleague who helped me on a different day was also brilliant. Big thanks to everyone!
I am very happy to be a customer of theirs for the next few months, and will not hesitate to recommend!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
Hi Guy, we're happy to hear that the team were so helpful and friendly! We appreciate your positive feedback regarding the assistance you received in finding the right unit and resolving your IT issue. We're glad you're happy with our service and would recommend us.
Excellent Service
Excellent, friendly service. Safe location on St. Mary’s Road. Reasonable rates. We stored two very large suitcases for 2 months. The paperwork was quick and easy. 5 Stars!
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
Hi S, happy to hear that you found our service excellent and friendly! We appreciate your positive feedback regarding our safe location.
Syed was great
excellent customer service, helpful and friendly staff
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
Hi Hussen, we appreciate your feedback and are happy to hear that you found our team so helpful.
Excellent Service
Used safe store for a year and a half, been a breeze with them. Team we’re so friendly and helpful and have always been patient with me, even when I recheck details multiple times to make sure I understand. Syed and his team really do help and provide excellent service.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
HI KeiKster, we appreciate your kind words and top rating! We're so glad to hear that our team provided excellent service and were patient and helpful during your storage experience with us.
We booked a storage unit with Safestore…
We booked a storage unit with Safestore in June to hold our belongings while we moved house. We went i to book and confirm the dates and the month before we were supposed to move in I received an email with different dates on the booking. When I called them they admitted that they had messed up the dates but I still had to pay the difference and charge for last minute changing my dates. The day which we were then moving our belongings in and out of storage the lift was not working which resulted in heavy boxes and furniture needing to be carried up and down flights of stairs. We were not the only people in the position as other customers were complaining they had rented vehicles and would now not get everything done in time due to the lift not working.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
Hi Amy, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk. Many thanks.
Met the Manager Syed and he was very…
Met the Manager Syed and he was very helpful and friendly and sympathetic to my circumstances. Got excellent service and was allocated a good space. Service on a Sunday felt like a normal working day service.
20. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
Thanks Naboth, our people really do make the difference. Thank you for the 5 star review and for choosing to store with us.
dirty dusty units, their lift is often not working, rude staff (especially female member) AVOID
st.mays store near town BUT staff bad attitude, treat customers like a dirt especially female assistant yet expensive storage, go somewhere else
14. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
Hi Thomas, thank you for your feedback. We're very sorry to hear about your experience, as it certainly does not reflect the standards we aim to uphold. We pride ourselves on delivering award-winning customer service, and it’s disappointing to learn that we’ve fallen short in this instance.
Please be assured that we will follow up with the store team. However, if you’d like to speak with us directly or share more details, you can contact our Customer Service team at customerservice@safestore.co.uk.
Long term customer, very happy with this storage solution
Been using Safestore Southampton for years now and always happy with the storage unit and ease of accessibility. Always well lit, clean and cool with plenty of carry carts. The staff always happy to help. Ample parking as well. I always look forward to visiting my unit as it feels like an adventure with the sliding doors and quiet corridors.
15. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
Thank you so much Cyresian for the lovely comments about the team, we will pass them on to the Southampton team. Enjoy your stay with us and if there is anything we can do to help please don't hesitate to ask.
Really good customer service
Really good customer service. All the staff r really helpful the branch at my area this is the second time I m having storage with them and I have recommended to so many people
8. November 2022
Bewertung ohne vorherige Einladung
Antwort von Safestore - Southampton
Many thanks for the feedback and top rating Iram - glad to hear you were happy with the service you received.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.