In the beginning I had such a great experience with safestore and the team were amazing at supporting me with what I needed. Last week I had a few issues with a customer service assistant but the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Staff at Safestore is really nice and happy to help! So far, I have been assisted by Clinton, Tariq and Danny, amazing service. They have been super helpful with my requests and would recommend their... Mehr ansehen
Unternehmen hat geantwortet
Great customer service by Jason and really explained everything really well.
Unternehmen hat geantwortet
Fantastic customer service, helped me to get everything sorted out over the phone quickly and easily!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Vom Unternehmen geschrieben
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Kontaktinformationen
1 Pioneer Close | Abbey Lane, LE4 5QY, Leicester, Vereinigtes Königreich
- 0116 266 6525
4.2
Gut
7 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great Manager
In the beginning I had such a great experience with safestore and the team were amazing at supporting me with what I needed.
Last week I had a few issues with a customer service assistant but the manager Ashley has gone above and beyond to restore my faith in safestore and deal with any issues I had and I can not thank him enough.
If you have any issues I suggest calling the 0800 number as the representative i spoke to Adam was wonderful or asking to speak to the manager directly as his professionalism is exceptional and I couldn't have asked for more.
3. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Safestore - Leicester
Hi Kiki, we have received your feedback which has been passed to the store team and regional manager. If you have any further queries in the meantime, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk
Great customer service by Jason and…
Great customer service by Jason and really explained everything really well.
18. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Safestore - Leicester
Hi there Kavit, glad to hear you were happy with the service you received from Jason.
Fantastic customer service
Fantastic customer service, helped me to get everything sorted out over the phone quickly and easily!
1. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Safestore - Leicester
Thanks for such a great review Georgina, great to hear that we were able to make your experience with self storage such a positive one.
Excellent Customer service!
Staff at Safestore is really nice and happy to help! So far, I have been assisted by Clinton, Tariq and Danny, amazing service. They have been super helpful with my requests and would recommend their services to anybody.
11. April 2023
Bewertung ohne vorherige Einladung
Antwort von Safestore - Leicester
Thank you Luisa for taking the time to leave feedback and a top rating - we appreciate the recommendation.
Danny from Safe Store Leicester
Danny from Safe Store Leicester was great to organise the suitable size container for my needs. He had a very good phone manner and I feel assured my goods will be safe for the duration of my travels.
17. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Safestore - Leicester
Thanks for taking the time to leave us a review Emily, great to read you were happy with the service that you received from Danny.
Telephoned for quote for storage
Telephoned for quote for storage. Found Danny to be very pleasant and helpful.excellent customer service. Arranged provisional date for storage with ease. Would recommend to friends and family
23. September 2022
Bewertung ohne vorherige Einladung
Antwort von Safestore - Leicester
Many thanks for the feedback Kevin - glad to hear you were happy with the service you received from Danny. We appreciate the recommendation.
No communication
Stored my belongings from a house move at Leicester Safestore for a year. When we moved my things in (September 2021) the lift lights were not working. Lift was still operational but had to load it with stuff and then meet it at the floor. Moving things out this year, the lift was not working at all. Obviously these kind of issues are unavoidable, but there was no communication to inform us this was the case. Had to carry multiple heavy items down 6 flights of stairs as we had hired a van for the day only which could have been done on a different day if we had known the lift wasn’t working. Disappointed
9. August 2022
Bewertung ohne vorherige Einladung
Antwort von Safestore - Leicester
Hi there Meg, many thanks for taking the time to feed this back. I was concerned to hear about your experience - I’ve passed this on to the store team and our facilities department to follow up on this. We apologise for the inconvenience and distress this caused at the end of your stay with us and wish you the very best going forward. Many thanks.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.