Safelincs Bewertungen 

6'696
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Always use Safelincs for my smoke detectors and carbon monoxide detectors. The website is super easy to navigate. Delivery is prompt and well packaged. I personally like to get the “long life” built... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The customer service from Stephanie was first class, she was really kind and reassuring about my query with the online order. Great value and delivery the next day - would certainly use Safelincs Fire... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service. I had a question about a heat alarm to replace an old BRK model I had, and they were super knowledgeable -- explained why my model number wasn't included in the list on their side, but... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening. They said that I should have read th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brandschutzdienst
  2. Sicherheitsausrüstungsgeschäft

Vom Unternehmen geschrieben

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Vom Unternehmen geschrieben

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Kontaktinformationen

Promotion box for Safelincs

Save Over 50% on Your Extinguisher Costs

Consider Safelincs P50 Service-Free Extinguishers for your business

4.7

Hervorragend

TrustScore 4.5 von 5

6696 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(6'696)

228 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, no need to contact the company directly. Delivery was quick and the product does exactly what it's supposed to do. This is my second order, and the first one was equally as positive an experience.

13. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Safelincs is clearly a wonderful very…

Safelincs is clearly a wonderful very professional company, I rate them 5 stars, brilliant in products, communication. I felt really safe and cherished in their hands. However, EVRI is the delivery company, and while they delivered, their communication was suboptimal, and I waited for days after they said the product was out for delivery. I don't mind the delay, I do mind the lack of communication. Hence my review rates Safelincs as 5 stars, EVRI as 3 stars, hence my overall rating

10. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Purchased a Heat Alarm as a direct…

Purchased a Heat Alarm as a direct replacement for one i already had, received it very quickly. Questioned myself after i bought the right one so rang them to check it would do the job, person on the phone assured me it was a direct replacement very helpful went round to the property and it fitted fitted like a glove2 seconds it was replaced good for another 10 years , job done, tenant happy.

19. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Smoke alarm

Found a good smoke alarm on google. On Safelincs website a good price & quick delivery.

7. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Product and Service

My mains wired smoke alarm decided to give up in the early hours of Christmas morning: bleeping every 30 secs and not the battery. Any way it should have been replaced by now. Unfortunately, the model was 10 years old and no longer manufactured, A search of the internet threw up Safelincs who had a compatible one. It was dispatched on the first working day after Christmas. It was simple to set up and attach to the existing power connector. Good price too.

30. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

be careful what you are buying - misleading website

I was looking for a replacement for a smoke alarm that has been discontinued. When I searched the website suggested an 'alternative product' under this was a lengthy description of how this prodect was compatable with my existing baseplates so I went ahead an ordered 2. When they arrive, they are not compatable and looking again, the 'alternative product' they suggested was just an advert for a different alarm. It wasn't actually linked to the product description which is very misleading. I asked to return the items and have been told that I have to pay the return postage - even though these were the products that safelincs suggested as an alternative. So my advice - be very careful what you click on as they suggest unrelated products.

22. Dezember 2025
Bewertung ohne vorherige Einladung
Safelincs-Logo

Antwort von Safelincs

Good afternoon,

Thank you for leaving a review for one our products.

I understand you have been in contact with our returns department and customer care team, and you have been offered a free return for the unwanted product.

I can see on our listing that it does state that the item in question is discontinued, though an alternative product is available, however I appreciate that the layout of this is confusing and we are looking in to having this rearranged.

We take all of our customers feedback very seriously, both good and bad, and are a very customer focused company that want to resolve any issues that may arise.

Thank you again for your review and please feel free to reach out if there is anything else we can do.

Laura
Customer care manager

Bewertet mit 5 von 5 Sternen

Watched the video on how to replace my…

Watched the video on how to replace my faulty smoke alarm (chirping even after battery was replaced). The replacement alarm was a good price and it arrived soon after ordering. Replacement was very easy, and I am very pleased. All working now!

21. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

You used Evri - What do you expect?

Haven’t received the item. They elected Evri who allegedly attempted 3 deliveries. I’ve emailed Evri & Safelincs and have heard from neither. I’ll be raising a claim under small claims court

13. Dezember 2025
Bewertung ohne vorherige Einladung
Safelincs-Logo

Antwort von Safelincs

Thank you for taking the time to leave a review.

I have checked the details of your order and can see that the order has left our warehouse, however, the parcel is with the courier whose tracking states that your parcel is ‘undeliverable’, stating there was a major event, and unable to deliver. Safelincs are not made aware of issues with the delivery, unless customers contact us directly .

We sincerely apologise on behalf of the courier for the delay. We take customer service seriously and are always disappointed to hear when a customer has been let down by a 3rd party service working on behalf of Safelincs.

We have contacted you to discuss this matter. We have arranged a replacement order to be sent using an alternative courier, as well as a refund, as way of an apology for the inconvenience this has caused.

If you do need to contact Safelincs regarding this matter, we advise to call us in the first instance.
0800 612 6537.

Our opening hours are 8am -6pm Monday to Friday. Our offices will close Christmas eve at 12pm.

During the Christmas period we will be open:

29th , 30th December 8:30am -5:00pm
31st December 8am- 12pm

We will reopen 5th January.


Kind regards
Mel


Fire Door/Customer Service Manager

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service
Ordered on Monday and arrived by Wednesday.
Easy fitting instructions, so all installed by the evening

17. Dezember 2025
Bewertung ohne vorherige Einladung

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