Great customer service. Responded quickly to emails regarding the purchase. Delivery was quick. The item is of high quality however maybe a bit pricey. I ordered 3 DETA 1111 compatible smoke alarm... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Always use Safelincs for my smoke detectors and carbon monoxide detectors. The website is super easy to navigate. Delivery is prompt and well packaged. I personally like to get the “long life” built... Mehr ansehen
The customer service from Stephanie was first class, she was really kind and reassuring about my query with the online order. Great value and delivery the next day - would certainly use Safelincs Fire... Mehr ansehen
Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening. They said that I should have read th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.
Fire Safety Solutions
Vom Unternehmen geschrieben
- Exclusive Warranties
- We offer 5 year warranties on all our essential fire safety products as standard.
- Best Price Guarantee
- We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
- Certified Professionalism
- We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
- Free Replacement After Fire Guarantee
- Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
- Corporate Memberships
- Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
- Manufacturers' Partner Of Choice
- We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.
Free Shipping On Safes, Dorgards And A Range Of Other Products
Any order containing one of the above products is shipped for free.
A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.
Kontaktinformationen
33 West Street, LN13 9FX, Alford, Vereinigtes Königreich
- 0800 612 6537
- support@safelincs.co.uk
- www.safelincs.co.uk
Save Over 50% on Your Extinguisher Costs
4.7
Hervorragend
6697 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Not the review i expected to write..
Not the review i expected to write..
But Safelincs have dropped the ball this time. Ordered door closers and spy holes valued at around £370 and received a carbon monoxide alarm and smoke alarm. This is usually scammer behaviour, so was surprised that they have started it.
They said it was the delivery sticker fell off their end (not my problem) but have not had any urgency in correcting it. Correct items still not dispatched two working days on.
Be careful and check your items immediately.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Safelincs
Good morning,
Thank you for taking the time to review Safelincs.
Firstly, I would like to apologise for the genuine mix up with the parcels. It looks like you and another customer were sent the wrong parcels. This happened because the address labels were accidently mixed up. We sincerely apologise for the error and the inconvenience this has caused.
It is rare these errors occur, however when they do, we hold our hands up and rectify the issue, as quickly as possible.
As discussed on the phone this morning, we are arranging for the correct items to be sent next day, we will also collect the wrong items at the same time.
Once again, we are sorry for this error, we will be in touch shortly with your tracking details.
Best wishes,
Mel
Fire Door / Customer Service Manager.
Great service
Great service - Evri lost parcel and replacement quickly arrange without quibble
27. November 2025
Bewertung ohne vorherige Einladung
Very good company happy with customer…
Very good company happy with customer service. Only negative is EVRI in Norwich lost or late delivery.
27. November 2025
Bewertung ohne vorherige Einladung
Excellent service and quick turnaround…
Excellent service and quick turnaround in dispatching the smoke alarm i had ordeder.
28. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent all round experience
I shopped around and Safelincs were the cheapest I could find. Very prompt delivery, well packaged product and good communication throughout.
16. November 2025
Bewertung ohne vorherige Einladung
Very satisfying transaction.
It was easy to identify the product I needed to order to replace an older model. The web site is easily navigated and the ordering was straight forward. My alarm arrived as promised, was easily assembled and fitted by myself. (I am almost 76 years old and female, so if I found it easy then so should everyone!) Very pleased and would recommend.
17. November 2025
Bewertung ohne vorherige Einladung
Excellent customer service
Excellent helpful customer service, great experience
18. November 2025
Bewertung ohne vorherige Einladung
Delivered promptly
A very small order - door gap gauge - but delivered promptly. Would consider purchasing from them again should the need arise.
17. November 2025
Bewertung ohne vorherige Einladung
I got exactly what I needed at a good…
I got exactly what I needed at a good price and delivery service, definitely use this company again
12. November 2025
Bewertung ohne vorherige Einladung
Prompt delivery
Prompt delivery - ahead of the time offered
11. November 2025
Bewertung ohne vorherige Einladung
All good
All good. Product, price and delivery.
I have no hesitation in awarding this company five stars!
18. November 2025
Bewertung ohne vorherige Einladung
Good quality products at good prices…
Good quality products at good prices and quick delivery
18. November 2025
Bewertung ohne vorherige Einladung
Very satisfied
Item despatched and recieved very quickly. Well packaged and exactly as ordered. Item was replacement and was installed successfully in no time.
13. November 2025
Bewertung ohne vorherige Einladung
Top service
Fast and reliable seller with wide range of stock.
Well packaged with good comms too.
Thank you!
13. November 2025
Bewertung ohne vorherige Einladung
Easy to use and items arrived in good…
Easy to use and items arrived in good time
12. November 2025
Bewertung ohne vorherige Einladung
Easy to use website
Easy to use website, quick and accurate fulfillment
5. November 2025
Bewertung ohne vorherige Einladung
Very good experience
Easy to order, well packaged and clear instructions on how to fit. Took seconds to fit and a great replacement without having to fit a new base on the ceiling.
7. November 2025
Bewertung ohne vorherige Einladung
So so easy to replace the units.
2. November 2025
Bewertung ohne vorherige Einladung
Excellent delivery and product
My two replacement smoke alarms were received in less than 24hrs from ordering; very impressive service. The new alarms were easy to fit using very clear instructions.
7. November 2025
Bewertung ohne vorherige Einladung
Well built fire extinguishers
Haven't used the fire extinguishers which is of course a good thing. Hopefully wont ever have too! They arrived in good time and seem well built.
3. November 2025
Bewertung ohne vorherige Einladung
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