Ryman Stationery Bewertungen 

8'158
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I wanted to buy a red Rymans A5 single cash book, as this was the type I’d always used for my accounts. According to the Rymans website, these were not available for delivery but could be collected f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had taken a printer cartridge in to be recycled for a friend and this was happily accepted. Then I needed some batteries and went for my usual brand. However, the very helpful assistant suggested... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had an event nearby and found ourselves in a last-minute lanyard emergency. Jack at Ryman was absolutely fantastic. He went above and beyond to help us — not only did he assist in-store, but he pro... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I wanted to print a document at the Chester store, simple you would think. I emailed it over and all it should have taken was nothing more then the team member to click print.... instead she r... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schreibwarengeschäft
  2. Geschäft für Künstlerbedarf
  3. Büromöbelhändler
  4. Fachhandel für Bürobedarf
  5. Fachgeschäft für Drucker und Scanner
  6. Toneranbieter

Vom Unternehmen geschrieben

Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!


Kontaktinformationen

  • Ryman House, Savoy Road, CW1 6NA, Crewe, Vereinigtes Königreich

  • www.ryman.co.uk

4.2

Gut

TrustScore 4 von 5

8158 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(8'158)

478 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent reaction to the poor delivery service by Yodel

I was disappointed that my order was not delivered by next day delivery, so I contacted Ryman customer services. My concern was immediately addressed and I had a courteous and regretful reply which included a refund of the full cost of the next day delivery.
This problem was not Ryman's fault, but their carriers', so I appreciated their speedy and generous gesture.

20. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a filing cabinet online

Ordered a filing cabinet online. It was damaged when I unpacked it: packaging was poor so I wasn’t surprised
Contacted customer service, offered refund or collection of damaged articles. I foolishly opted for latter
Collection arranged but courier never turned up, I wasted a day waiting in
Still trying to arrange another resolution, just been told “case closed”….
Find a different supplier, is my advice

2. Februar 2026
Bewertung ohne vorherige Einladung
Ryman Stationery-Logo

Antwort von Ryman Stationery

Good Afternoon Andrew.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

I am very sorry to hear about the issues you experienced with your filing cabinet and the inconvenience caused by the missed collection. I completely understand how frustrating it must have been to wait in for the courier, only for them not to arrive.

I can see that our Customer Care team reached out to you yesterday to confirm that collection has now been arranged for 23/02/2026, as requested.

Once the item has been successfully collected, we will promptly action either a refund or a replacement, depending on your preference. Please rest assured that we are committed to resolving this matter for you as smoothly as possible.

We sincerely apologise again for the inconvenience caused and appreciate your patience while we work to put this right. If you need any further assistance in the meantime, please do not hesitate to contact us.

Have a good day!

Sara - Customer Relations Executive
Ryman

Bewertet mit 5 von 5 Sternen

Great Service

I loved that I could choose pick up from store for free. Ordering easy and pick up smooth process. Item itself was adorable. Thank you.

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful & informative Sales Assistants

I recently went into the Ryman store in Union Street Glasgow . Both assistants, Ryan & Tracy were extremely helpful .
My experience with both Ryan & Tracy reminded me just what a valuable asset sales assistants are - something which cannot be replicated online . Thank you both ! I will definitely be back ( in person !) to this store .

17. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I only got half of my order

I only got half of my order. I spoke to the shop and they said that they would reorder the missing piece, then I had an e-mail saying that I would get a refund, which I did get, so I was a bit confused. I went into the shop to check what was happening and they said that nothing was on order and to order the item again.

7. Februar 2026
Bewertung ohne vorherige Einladung
Ryman Stationery-Logo

Antwort von Ryman Stationery

Good day Duncan

Thank you for your feedback regarding your recent order.

Please accept our sincere apologies for the confusion and inconvenience caused.

We have looked into this, and it appears that the missing item was unfortunately out of stock at the time. This is why a refund was automatically raised by our system instead of the replacement order the store team initially requested.

We are very sorry for the miscommunication between the store and our online systems, and for the frustration of having to visit the shop again to clarify the situation.

Many thanks

Tom
Ryman Customer Relations

Bewertet mit 1 von 5 Sternen

Ryman Bromsgrove on a Sunday… dreadful service

Ryman Bromsgrove on a Sunday afternoon..... absolutely miserable young guy behind the counter, no help at all, on his phone. I know the wages are rubbish, I know nobody that age wants to be working on a Sunday, but if you can't offer even the tiniest bit of politeness or customer service, get another job or do something else. Your employer and customers deserves better than that.

8. Februar 2026
Bewertung ohne vorherige Einladung
Ryman Stationery-Logo

Antwort von Ryman Stationery

Good Afternoon Greg.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

I am very sorry to hear that your recent visit to our Ryman Bromsgrove store did not meet your expectations.

We always aim to provide a welcoming, friendly and helpful environment for all customers, so it is disappointing to learn that this was not your experience on this occasion.

Your comments have been noted and will be passed on to the store’s Area Manager for review and appropriate follow-up. Feedback such as yours is extremely important to us, as it helps identify areas where additional support, training, or guidance may be required to ensure our service standards are consistently met.

We appreciate you taking the time to bring this matter to our attention. We are committed to learning from feedback and making improvements where needed and we hope you will consider giving us the opportunity to provide a better experience in the future.

Have a good day!

Sara - Customer Relations Executive
Ryman

Bewertet mit 1 von 5 Sternen

Great experience I think

Great experience I think! You need to say on what date and where, otherwise it might be difficult to remember.

7. Februar 2026
Bewertung ohne vorherige Einladung
Ryman Stationery-Logo

Antwort von Ryman Stationery

Good Afternoon W.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

From the information provided via this platform, we are unfortunately unable to determine what this review is in reference to. However if you would like, you can reach out to our Customer Care team and they will be happy to help clarify or provide more information.

We really appreciate you leaving a review and sharing your thoughts and we hope that your experience was positive.

Your feedback is valuable to us and helps us improve our service wherever possible.

Have a good day!

Sara - Customer Relations Executive
Ryman

Bewertet mit 5 von 5 Sternen

My first order was spot on

My first order was spot on.
Great service.
Quick and efficient
Unfortunately the courier fedex for the second order as not all arrived, still waiting on 4 boxes.
I know this is not your fault but thought I would just mention it.

4. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have ordered an item online but not…

I have ordered an item online but not received notice of it having arrived for collection though it is past the suggested date of arrival.

4. Februar 2026
Bewertung ohne vorherige Einladung
Ryman Stationery-Logo

Antwort von Ryman Stationery

Good Morning Adam.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

I am sorry to hear that you have not yet received notice that your online order is ready for collection and completely understand how frustrating this must be.

Please be assured that our team is currently reviewing your order to investigate what has caused the delay. We will be in touch as soon as possible to provide an update and discuss the next steps to assist you further.

Our goal is to ensure that your order is either made available for collection promptly or that we provide an alternative resolution to meet your needs.

We really appreciate your patience while we look into this and thank you for giving us the opportunity to resolve the matter.

Have a good day!

Sara - Customer Relations Executive
Ryman

Bewertet mit 5 von 5 Sternen

Customer service



Hello, Karen jensch.

Thank you for getting in touch, the reference for your enquiry is RYM-6497880

If you wish to provide any additional information, please reply to this email.
Here is what you told us:
I would just like to pass on my high regard. You’re members. Of staff are absolutely amazing, There level of customer service is outstanding they’ve been helping me with printing off documents required during my illness. Over the last year they are so paitent with me and my phone. There’s a great new lady quite petite blk hair tied back. She is especially kind friendly and knowledgeable. Keep up the good work. A very satisfied melton Mowbray. Customer.

1. Februar 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr