Received an email asking for a review but have yet to receive my order! Delivery stated 2-4 business days, 6 business days later still no t-shirts and so I haven’t got it for my marathon day. Bad form... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I forgot to collect my pre-ordered t-shirt after the Southport 10K so I emailed to ask if it could be posted. I was happy to cover P&P. It did take several emails back and forth but each email was ple... Mehr ansehen
I didn’t order a T-shirt for a race and afterwards I really wanted to get one. Reached out to the team and with super responsiveness and great customer service, they sent me out one.
Unternehmen hat geantwortet
Love these guys. Their kit is amazing, they are super positive helpful and every order comes with a lovely personal note which leaves you with a little warm feeling inside. Cant wait to buy more... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
RunThrough Kit is the UK's newest running clothes brand. The UK's largest running community is now your one stop shop for running kit.
Kontaktinformationen
Vereinigtes Königreich
- info@runthroughkit.com
- www.runthroughkit.com
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Received a T-shirt at the Gloucester…
Received a T-shirt at the Gloucester Half this year and loved it. Ordered and have just received a long sleeve zip up top and “in the zone” shorts. Great shorts, Phone pocket and a key pocket. Roll on the next run.
Great service and great product
Great service and great product. I loved the Shakespeare marathon and regretted not getting a t-shirt on the day so I ordered one, it arrived in good time and is the best fitting high wick t-shirt I’ve ever had. Normally event t-shirts are shapeless but this fits in all the right places and is scooped at the back so that it doesn’t ride up with a camelbak on. I want the shorts now!
I’ve been cheated!!
I’ve been cheated! I placed my order in the 3rd of March and paid for shipping which was standard. The site says that delivery is super fast too! But till the 10th the order wasn’t even shipped. And I was leaving UK for a 6 month assignment so vacating my residence. I wrote to customer service asking for a refund or delivery before Thursday 14th. They sent me this note:
—-
Hi XX,
Thank you for reaching out. I understand the urgency of your situation. I've looked into your order #23XXX and have prioritized it with our dispatch team to ensure it's processed as quickly as possible.
“If the order cannot be delivered by Thursday, we will arrange for its cancellation and refund as per your request.”
If you have any further questions, please let us know!
Thank you for your patience.
—-
So they promised me delivery before the Thursday which was anyway a 10 day delay to their original promise or a refund!!
The order never got to me. And since then I have asked them for a refund with this email being shared but they have just maintained silence. The order was apparently delivered on Friday when I had already vacated the residence!
Cheated! 1 additional star for at least having the courtesy of first response. They deserve a zero.
Frustratingly inaccurate.
Top is a very thin/cheap feeling material and I like other quality dry-fit products from other retailers. The sizing guide was WAY off which mean I now need to refund or exchange but there no info on how to do that other than ‘email us’??
They got my name wrong on the thank you note but the order was correct.
Really impressed with quality and loved…
Really impressed with quality and loved the freebies and handwritten note
Good value.
Good value.
- Love the running shirt, length makes it a stand out. Good fabric
- Hoody very comfortable. (Though writing this before I have washed it)
- Puffer Jacket very warm, comfortable and length a bonus. Zips are not high standard, had to fix one. But that was manageable and, hey, paid £49.50
Not only was my order delivered super…
Not only was my order delivered super quick but the quality of the merchandise is fantastic too! Very happy with my order
Bought 2 long sleeved tops
Bought 2 long sleeved tops - one thick and one thin - both fantastic quality and good fit. Love the thumb loops and just the right length on the body. Also came with a couple of treats and a personal note - lovely touch.
Great quality and communication from…
Great quality and communication from RunThrough. Never had any issues with them. Ready to place another order for more 😁
Great TShirt
Great fitting .lovely colours
I have 4 now and they wash well and still look great
Great top
Great top from Runthrough
Fits just how I like
Quick delivery as well
Aldo thanks for the ‘Love Corn’ in the package.
Swift delivery and great top as usual
Swift delivery and great top as usual. Good quality and perfect for running.
Lovely and friendly staff and amazing…
Lovely and friendly staff and amazing quality items. Chimere took her time to talk me through different sizing options to ensure I got exactly what I needed
Easiest transaction out there
Most easiest transaction out there I had order white socks as the website did say out of stock. However when I got in contact with the helpdesk. They change my socks and also update the website very promptly for other customers.
Thank you to Candice for sorting for me.
Thank from a voulenteer and pacer of Runthough. Great Company.
The best running shorts out there
The best running shorts out there! As an experienced athlete I have tried and tested so many but these are my favourite! So comfy, great sizing and perfect colours!

Antwort von RunThrough Kit
Terrible experience
Terrible experience. Ordered several weeks ago. No communication, no explanation for delay, no response to emails or social media messages. No refund available. There is no telephone contact number either which doesn’t install much confidence. Don’t trust them and I’ll never encourage anyone to buy from them.

Antwort von RunThrough Kit
Absolutely loving my new RunThrough…
Absolutely loving my new RunThrough hoody! Perfect to wear before & after a run! Sizing on the clothing is spot on.
Easy to use website, delivery is fairly quick.

Antwort von RunThrough Kit
Great personalised kit
We have used RT kit for our staff kit as well as our teams running kit. RT have been very helpful will organising this for us and personalising it to our needs when possible. Big thanks to the RT team

Antwort von RunThrough Kit
Would highly recommend
The runthrough kit is so stylish and comfortable. I love running in the shorts and tops and have just ordered the padded jacket which is so cosy and warm. Orders arrived quickly. Would highly recommend.

Antwort von RunThrough Kit
Fantastic glow in the dark gilet.
My order arrived promptly and was neatly packaged. The reflective gilet is great! It has useful pockets and, although it just looks grey, it has an excellent glow in the dark making me much more visible on those twilight outings. I have even found a use for the zip up bag it arrived in!

Antwort von RunThrough Kit
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