Super helpful customer service. I had an issue with the order - the delivery driver essentially delivered it but it was nowhere to be found. I called them and was told to email with the deta... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a pair of Birkenstock sandals, the description stated regular width. When they arrived after a week they were the narrow fit version so no good to me. I returned on 17/08 but still haven... Mehr ansehen
Unternehmen hat geantwortet
I sent two items back in the same package and have only been refunded for one. I have tried to ring multiple times but the message says to ring back in office hours. I have emailed two addresses provi... Mehr ansehen
Unternehmen hat geantwortet
Ordered trainers and communication great and also given expected delivery time frame. Lovely surprise when they turned up the next day! Great efficient service so much so I ordered another pair the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Rubbersole, the UK's biggest online-only shoe shop. Specialising in Crocs sandals, Converse trainers, Dr Martens boots, Fit Flop flip flops, Snowjoggers footwear and Birkenstock summer clogs. We are the best at sourcing up-to-date fashions for your feet!
Kontaktinformationen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Ordered money taken same 4 days later…
Ordered money taken same 4 days later and nothing. Apparently after phoning cs they take 4 days plus to get from France, then 2/3 days so order will arrive hopefully within 10 days. Should be made clear on website.

Antwort von Rubbersole.co.uk
Nie polecam
Nie polecam, długi czas oczekiwania na przesyłkę.
Nie powiedziałabym, że to oryginał, buty wykonane z gorszego materiału, są sztywne i nie wygodne.

Antwort von Rubbersole.co.uk
Don't buy there.
I bought Mustang boots from Rubbersole and they started to peel off after 3 months of purchase. I have worn them only occasionally. Horrible quality. I've wrote an email to customer service but they never replied. I wouldn't recommend, it's a waste of money and time.

Antwort von Rubbersole.co.uk
I ordered a pair of boots which haven’t arrived…
I ordered a pair of boots and made for express delivery. They were supposed to be delivered by Evri on 09/01 but have still not arrived, with Evri saying that the delay is due to the parcel being larger than expected!

Antwort von Rubbersole.co.uk
When ordering it was suggested to go a…
When ordering it was suggested to go a size smaller,my order was a Christmas present and they are to small

Antwort von Rubbersole.co.uk
Bought some Barbour wellie short boots…
Bought some Barbour wellie short boots from this site and I just want to say credit to the company . The product was excellent value in price and quality , they came well before the 17th December deadline in fact within 24 hours of the order . Absolutely love my new boots and would recommend this website based on my customer experience - AM 13/12/25
My order was dispatched on 25th of…
My order was dispatched on 25th of November, for delivery on 27/28th of November. No sign of my order yet. Using Evri to deliver as I found with other companies has poor performance of delivery times. Received e-mails to apologise for delay,hopefully arrives before Christmas 😅

Antwort von Rubbersole.co.uk
Great company to buy from
Great company to buy from
Top quality great prices
Packaged perfectly
I am very happy with my purchase
I bought boots for my daughter and am very pleased with both the purchase and the overall shopping experience. The item arrived quickly, was well packaged. It was as described and in brand new perfect condition. The price was also significantly lower than on the manufacturer’s website. I highly recommend Rubbersole and will definitely buy from them again.
Broken promises, not impressed. Still not resolved after over 2 months.
UPDATE 18/11/2025 - Rubbersole asked me to email again to resolve non reimbursement of return postage. (See comments below for context). Emailed again on 4 November 2025, as can never get through on the phone. STILL NO RESPONSE OR REFUND OF POSTAGE AS PROMISED BY RUBBERSOLE. Avoid ordering if you may need to return and don’t want hassle and broken promises.
Tried to return my item with Yodal, the courier company used by Robbersole. All my local drop off points refused to accept the parcel as they were overloaded due to Yodal not collecting. Spoke to Rubbersole customer services who advised me to use another courier and they would refund the postage cost. Six weeks after providing my receipt and other requested details and despite chasing I have still not received the refund for my postage. Not impressed with the service provided and will not buy from Rubbersole again.

Antwort von Rubbersole.co.uk
Easy order, free returns & quick refund.
I’d ordered 4 pairs of boots to try as I live rurally. Great range, decent prices. I kept 2 and returned 2. I got worried then when I read some reviews, but I’m happy to say I received the full refunds within 24 hours after posting! And the returns were free. Considering the struggles I’ve had with another company recently I’d really happy with this!
Customer service was excellent
Customer service was excellent . Very helpful
and sorted out my issue with great efficiency .
My order no 1020419290001648
Trainers arrived really quickly
Trainers arrived really quickly, great quality and a really good price compared to anywhere else I have seen them. Very happy.
I’m not usually one to complain
I’m not usually one to complain. We ordered two pairs of Jeffry West shoes costing almost £400. They were left on our doorstep in the pouring rain, no knock at the door even though we were home. When my partner open the door later that day he brought them inside and they were absolutely drenched (not only the paper packaging and cardboard but also the shoes)
Thanks, this was meant to be a lovely birthday present for my husband! Now absolutely ruined. Might I suggest when sending expensive items for delivery you put them into waterproof packaging. What are we supposed to do now with water stained expensive shoes that cost almost £400 …Can you please advise? I look forward to your reply.

Antwort von Rubbersole.co.uk
I wish I had read the reviews more…
I wish I had read the reviews more thoroughly. My order has never arrived. It shows up as 'delivered' on their website. Their customer service number does not work. It all seems to be a scam...

Antwort von Rubbersole.co.uk
Great Boots
Great Boots, decent price. Fast delivery. Highly recommend.
Barbour readhead boots - super comfy
Ordered Barbour Readhead brown boots as per ad but received Timbertan colour.
Would have been five star review otherwise because order process, delivery and price was excellent.
As for the boots, they are very comfortable (this is approx my 9th or 10th pair of Barbour Readheads in last 10 years) and i love wearing them. Only downside is they don't last long enough before sole starts splitting and coming apart etc - superglue prolongs the lifespan!
Rubbersole, if you do have brown version in stock please let me know and I'll buy another pair (looks like Barbour don't offer brown version any longer)
The wrong size was sent
The wrong size was sent.
I paid for express delivery as I needed the shoes for an event.
They fitted my husband so he is keeping them. I need another pair but nervous about ordering it again

Antwort von Rubbersole.co.uk
So funktioniert Trustpilot
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