We have been insured by RoamRight for years. Fortunately, we’ve had only two claims both of which were dealt with speedily and accurately. Our agent today, Cory, was knowledgeable, informative, and mo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
To close out my balance on the credit card, the associate was very helpful, listened to my desires, and caried them out smoothly. There was no pressure to continue the usage of the card, when I asked... Mehr ansehen
Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Mehr ansehen
Unternehmen hat geantwortet
I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reiseversicherung
- auch in
- Reisebüro
Über Arch RoamRight
Vom Unternehmen geschrieben
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Vom Unternehmen geschrieben
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktinformationen
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Vereinigte Staaten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4.8
Hervorragend
2450 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Arch RoamRight
John,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwort von Arch RoamRight
Lynda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwort von Arch RoamRight
Timothy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was very pleasant
Isabel was very pleasant, efficient and knowledgeable. Top marks!
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful customer service
I was able to cancel a policy that wasn't exactly what I wanted and get a new policy that incorporated what I needed. It was human error on my part, but they helped to correct it for me.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
TB,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Professionalism
Professionalism. Courtesy and empathy. Kayla was awesome and provided information.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Peggy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was wonderful to work with
Megan was wonderful to work with. She was patient with me,knowledgeable and she was very professional. She is truly an asset to your organization.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Patricia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
very friendly and helpful
very friendly and helpful, making sure I had the right address and on the email,
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Mike,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The representative CORY
The representative, Cory, was most helpful. He walked me through the entire claims process and answered all my questions. Very professional and kind.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Nancy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was thorough in assessing my…
Kayla was thorough in assessing my needs and made the process simple
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Glen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
It is the best app I have been using
It is the best app I have been using
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your review. When you have a moment, please send an email to customerservice@roamright.com so we can review your case in more detail.
Regards,
The Arch RoamRight Team
Charla
Charla, the agent was knowledgeable, pleasant and efficient. Can't ask for more than that!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Jill,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was very helpful and efficient.
Your representative was very efficient and polite. It was a great interaction.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Catherine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Representative was knowledgable and helpful
Representative called back and was knowledgable and helpful
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The process was extremely efficient
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Patrick,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
very bad...
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your review. When you have a moment, please send an email to customerservice@roamright.com so we can review your case in more detail.
Regards,
The Arch RoamRight Team
The person I spoke with was quick and…
The person I spoke with was quick and efficient and gave me a quote that I asked for.
24. April 2026
Antwort von Arch RoamRight
Mary,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great customer service
Great customer service. Answered all my questions
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
C.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
This is my rating specifically for Helen's help
This is my rating specifically for Helen, who was helpful, articulate and caring. There is a lot that can be done to improve the interface between the travel agencies and clients who use RoamRight. We didn't know the full price of our trip and insured it only for the deposit we had made. No one from Zicasso, Baccante, or RoamRight told us we would have to update our coverage if the full price was different. Luckily we were able to change our dates for the trip and "slide" our initial payment to RoamRight onto the new coverage. The total amount was shocking to us.
Each person I spoke with at Roam Right explained things differently. Some were nice. Some were less nice. Also, we never got a copy of our coverage until I called and asked for it. Very frustrating.
So 5 stars for Helen. 3 for every other interaction.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for your review. We appreciate your feedback.
Regards,
The Arch RoamRight Team
Good Customer Service
I recently had to make a travel date update with “Arch Roam Right” and Isabel was my representative. She was very helpful made the change so quick and easy .. She is very knowledgeable about what she is working on. I am Glad of her support
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Mala,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.