The job was a simple kitchen tap replacement. £120 for the first hours work and then the price increases incrementally. 1 hour 20 minutes later and a bill for £550, my mum's new kitchen tap was instal... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
You were quick to contact us and offered what I thought was a fair price to come out and sort out our leaking outside tap. The engineer quickly indentified that a new tap was required which he fitted... Mehr ansehen
Very professional, explained costs up front & monitoring of hourly rate. Notified when plumber was on way, & job completed quickly. 2 part job, to remove radiator for increased access for buiders to... Mehr ansehen
If I could rate this company zero I would. My Dad lives in Cardiff and rang this company aprox end of May or beginning of June 2026, because he needed a Gas Engineer to fix Gas boiler. The Gas Enginee... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a national company with the highest standards, and resources to deal with any problem, but because we have a network of engineers throughout the country we're always local and close by for our customers.
Kontaktinformationen
Vereinigtes Königreich
- 0808 208 1009
- customerservices@rightio.co.uk
- www.rightio.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 26 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great engineer
Engineer was friendly, professional and fixed the issue promptly.
Really good service
The shower was broken and needed a new thermostat valve The engineer turned up on time very knowledgeable had the problem sorted quickly left no mess very happy
The engineer was very professional
The engineer was very professional and completed both jobs within the hour. Plumbed my dishwasher in and fixed a leak in my downstairs toilet. He was very knowledgeable and gave great advice.
He was dressed very professionally and left everything in an immaculate condition. Excellent service.
My experience with Rightio has been awful
My experience with Rightio has been extremely disappointing and distressing. Following works carried out at my property, multiple issues arose which have required independent inspections, remedial quotations, and ongoing attempts to rectify the situation. What should have been a straightforward job has turned into months of disruption, stress, and additional expense.
The matter has now been ongoing for several months, with very little meaningful resolution despite repeated communication and evidence being provided. I have had to involve my bank under Section 75 of the Consumer Credit Act and arrange further professional assessments due to concerns regarding the workmanship and resulting damage.
The ongoing delays and lack of resolution have had a serious impact on my wellbeing and home environment. I would strongly advise anyone considering using this company to thoroughly document all works, communications, and payments from the outset.
He let me know what he was doing every…
He let me know what he was doing every step of the way thanks for that
Well done
On time, quick, tidy and effective. The work done was excellent.
Rightio came out almost immediately to…
Rightio came out almost immediately to repair my boiler and the engineer was very helpful, professional and polite. I would recommend this Company to all.
They are happy to extort the elderly and vulnerable
They are a terrible company with no conscience with ripping people off they charged my elderly father near £200 to then not fix a leaking tap. When challenged on this they said he agreed to the fee for diagnosing the problem. I was not surprised to find out later they have been on watchdog and rip off Britain.
Recommend Rightio
I first used Rightio 5 years ago and found them to be reasonably priced. Fast fwd 5 years I had need of them again. They were very competitive with prices. No messing about with availability they were very flexible to suit customer. Two days later I had need of their services again. They very kindly gave me a discount for using them again. Much appreciated. Nice good clean work ethic. Very pleasant workmen. Would definitely recommend ☺️
Good efficient friendly service.
Very speedy response and couldn’t have…
Very speedy response and couldn’t have been more helpful. Went above and beyond!
Didn't get back to me
Contacted Rightio Plumbers on a Wakefield telephone number. I told the girl who answered that I wanted a specific comfort height toilet fitting and the existing toilet taking away. She took my details and promised to get back to me within 24 hours with a quote. That was 4 weeks ago I can only presume that the job was too small for them to be bothered with, or perhaps they don't know how to install toilets, one thing for sure, I won't be contacting them again.
Do not use
Do not use! The advertising will have you believe it's a small local company but it's a nationwide call centre.
Rip off. Take your money and never see or hear from them again.
Avoid, avoid,avoid.
The plumber was fine the cost to change…
The plumber was fine the cost to change a part that probably cost £20 to change a ballcock valve was ridiculous.
DO NOT USE THEM
DO NOT USE THEM.
I called first thing in the morning and explained my situation. I waited hours only for them to send the wrong help (Plumber instead of the jet engineer I was told I needed to solve the problem). They then cancelled my case and I was left for the problem to get even worse.
Quick response to my problem
Quick response to my problem. Engineer very polite and helpful. Labour cost quite high with no call out charge but acceptable. Don't forget the VAT!
First time customer
Phoned Rightio for the first time to arrange for a boiler service. Price confirmed by email and then date and time booked very promptly and quickly (I did not have to wait for very long for service). Engineer arrived as arranged, work carried out without fuss or mess, service sheet explained clearly. One happy customer who will use Rightio again
Excellent service
Excellent service, prompt & efficient & given handy tips as well. Would fully recommend
Happy Customer
Owen is a very competent and knowledgeable engineer. He goes the extra mile to make sure the job is completed well. He is polite and professional and showed respect for our home. I would highly recommend Owen as he does a great job.
Very smooth operation
Very smooth operation. Short time from calling in to appointment for servicing a boiler. Service guy turned up as arranged and communicated notice of arrival time. Worked well while on site. Was polite and helpful. Not the cheapest for the job, but were available at short notice.
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