Excellent experience with Richer Sounds from start to finish. Kenny was extremely helpful throughout the purchase and worked hard to put together a great deal on the TCL TV and soundbar. He was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered an item that required a certain level of technical knowledge to set up and work. Emma in Ricker Sounds Belfast spotted this potential issue, so phoned/voicemail and emailed me to check I... Mehr ansehen
Unternehmen hat geantwortet
I ordered a 55 inch TCL from Richer Sound on a Sunday bank holiday weekend & yet I got my tv by next Friday. Came from NI to Wexford so that’s some impressive shipping speed considering the long weeke... Mehr ansehen
Unternehmen hat geantwortet
We purchased a Panasonic audio system similar to one we have in Australia. To begin with we had a bad experience. The unit came with a CD stuck in the tray which indicated that it was possibly a dem... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fernsehgeschäft
- Reparaturdienst für audiovisuelle Technik
- Elektrofachmarkt
- Hi-Fi-Shop
- Geschäft für Audiogeräte
- Fernsehgeräte-Reparaturdienst
Informationen, die aus verschiedenen externen Quellen stammen
Richer Sounds Ireland - We are Ireland's largest TV, Hi-fi and Flat TV specialists. We sell TV, Home Cinema and Hi-fi equipment at the best prices anywhere. Guaranteed. We are based in Belfast
Kontaktinformationen
7 Smithfield Square North, Belfast, BT1 1FN, BT1 1FN, Belfast, Vereinigtes Königreich
- (0044) 0333 900 0070
- trustpilot@richersounds.ie
- www.richersounds.ie
4.9
Hervorragend
602 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Pricing is always very competitive
Pricing is always very competitive and often significantly cheaper than the major retail outlets in Eire.
Stock levels are constantly updated so always accurate.
Delivery is prompt and arrives in good condition.
Overall very pleased
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Steve
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Knowledgeable advice
Great (knowledgeable) advice before purchase, applied a price drop, and a courier who told me to enjoy my new tv!
Great service
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Peter
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Apologies again for the delay in my response and always give me a shout if I can help in any way.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Availability of products
I was able to get products not available elsewhere in Ireland. Good value and quick delivery too.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Keith
Sorry for the delay in responding to your review.
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Modern High spec TV delivered Dublin duty paid with great discount
I purchased a new mini led TV for delivery to Dublin from the Belfast outlet and the service was seamless end to end with delivery within a few days, cherry on top was that a price drop that happened after my purchase was given and a rebate issued. Richer Sounds provided a high spec TV at a big price discount to local outlets, in euro, delivered duty paid with no fuss and I got a 6 year warranty. Top service from Top people.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Duped Dub 2
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Several purchases from Richer Sounds in…
Several purchases from Richer Sounds in Belfast both online and from the store, can’t fault them, everything has more than lived up to expectations and the staff are very helpful and knowledgeable
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Andy
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Best price around
Best price around, quick with E mail responses
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Michael,
many thanks for taking the time to leave a review, we really appreciate it.
I would love your feedback to see how we could go from a 4 Star review to a 5 star, if you get a moment to drop me some feedback with what we got wrong and what we need to improve I'd be really grateful.
Thanks again
John McDonald
Managing Director
Richer Sounds Ireland
johnmc@richersounds.ie
Customer Service
Excellent response to a problem that was for a product that was almost out of warranty. Promptly dealt with in a polite and professionally manner. Highly recommended.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Joseph
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Many thanks for the recommendation. It is very much appreciated.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent communication throughout and…
Excellent communication throughout and efficient service
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Andrew
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Antwort von Richer Sounds Belfast
Hi Alfredo
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent experience overall 10/10
Excellent experience overall. Price was cheaper than my local electronics store and was surprised to see an extra discount in my basket.
Customer service and sales team were excellent too.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Shane
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
The best in TVs in Ireland
The website is a lil outdated but don't let it scare you off. Best customer service and pricing on TVs in Ireland. Very communicative and helpful! And super fast delivery
19. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Jake
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
I got a projector from Richer Sounds
I got a projector from Richer Sounds. The projector is great (Hisense C2TUK Ultra) and the customer service was amazing. I will definitely come back to the shop.
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi FR 7
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
On a Sunday, wow
Emailed today to ask a question about a product I'm about to purchase tomorrow. Was so surprised to receive a reply today (Sunday).
What a company👍👍
12. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Ronald
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Got a Smart TV at a great price…
Got a Smart TV at a great price including the 1st time customer discount, Emma was great at following up to make sure I was informed of delivery and a day and time.
Will definitely be getting more off them.
Thanks so much.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Al
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let Emma and everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great service from Richer Sounds and…
Great service from Richer Sounds and Kenny.
Great company to deal with and very friendly. Quick delivery and great communications.
Cheaper than any shop in Ireland.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Noel
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let Kenny and the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Product Guidance
Emailed for product guidance to which I received a quick response, informed recommendations and links to further info & advice.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Joe
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent customer service
Excellent customer service as always do.6 year warranty for the tv .Very affordable price. Approachable and user friendly customer service team.
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Mohamed
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
The WOW factor!!!!
WOW!!!!
Richersounds definitely sets the standards on how buying anything should look like.
Communication 10 out of 10
Customer Service 10 out of 10
Shipping & delivery 10 out of 10
Resourcefulness 10 out of 10
Kenny not only found the product that was out of stock, but also made sure that it got delivered the next day, very well packaged and safely delivered 👏.
Big bravo to Richersounds and the team for being extremely polite.
You guys are outstanding, and definitely set the bar too high for the competition!
You just gained a lifetime customer!
Thank you once more.
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Demis,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to Kenny and the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Couldn't do enough to help me!
I had a problem with my system - either the new turntable I had just purchased from Richer Sounds (RS), or my existing amp. Staff in RS were full of advice and guidance as I tried to diagnose the problem. They offered to pick up the turntable and amp to test them both, even though the amp was not purchased there initially. They couldn't do enough to help. The manager also contacted me one day when the person I was dealing with was on a days leave. Excellent customer care from all! I'm impressed!!
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Paddy
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
TV Purchase
Recently purchased a TCL QLED through their website to be delivered to Dublin. Highly recommended.
The support team was excellent with the response time and the delivery was super quick too with no additional costs. I spoke to Emma with regards arranging a faster delivery and she ensured to provide frequent updates from the postal service.
Happy with the product and would definitely look out for future purchases from them.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds Belfast
Hi Suneet
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let Emma and the rest of the Richer Sounds team know. They will be very pleased!
Also, thank you for the recommendation !
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.