Richer Sounds - Weybridge Bewertungen 

985
TrustScore 5 von 5

4.9

64 Church Street, KT13 8DL Weybridge, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 64 Church Street, KT13 8DL, Weybridge, Vereinigtes Königreich

  • 0333 900 0083

4.9

Hervorragend

TrustScore 5 von 5

985 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(985)

24'266 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Had exactly what I wanted in stock

Had exactly what I wanted in stock, and with a big VIP discount too! Helpful staff had it ready to collect when I arrived.

2. April 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

First class service

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a slight fault. This was just inside the 6yr warranty which RS honoured and good advice offered on an upgrade. Friendly, professional service and very competitive price.

1. April 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Good price on product and delivered quickly.

25. März 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 3 von 5 Sternen

Unfortunately the demo tv I purchased…

Unfortunately the demo tv I purchased needed to be returned to the store for a hard reset so that I could enable the setup procedure

28. März 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

Bewertet mit 5 von 5 Sternen

Excellent service

What a fantastic service! Super helpful, very professional & knowledgeable and not at all pushy. I went in to the Weybridge store with a 55 inch TV upgrade in mind on a budget of £1200 and ended up spending £1880 on a TV & surround sound with a projector thrown in for free! No regrets, just a happy customer eager to set it all up and enjoy -thanks Richer Sounds!

1. April 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Top Service

Having made an error of judgement on a recent purchase I can’t fault the professionalism of Richer Sounds in sorting a fix. Having purchased my first bit of audio kit from the Basingstoke branch way back when, they’ve never disappointed. Top service from a top High Street retailer. Well done and good on you.

27. März 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

I don't normally respond to surveys but…

I don't normally respond to surveys but the advice and service given by Richer Sounds is always very good, so I thought it was only fair to respond!

11. März 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Purchased a tv and had problems with…

Purchased a tv and had problems with Freely. on advice I returned the tv. The sales man concerned could not have been more helpfull, and exchanged the tv. A credit to Richer Sounds. Many thanks

4. März 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

First time in three decades

First time in three decades buying hifi

Knowledgeable and practical help from the team at weybridge was great.
24 hours from my decision, to listening to music again was an added bonus

3. März 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Good choice, easy transaction

Lots of choice on the website. Plenty of information on the products. Easy to order and good comms once the order has been placed (emails). Choice of click & collect sites. Friendly staff when I collected (Webridge).

3. März 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

rapid response.

A Very Quick response since the On line ordering had not got stock so wound the shop that had the headphones I needed.
They were excellent and I received the SHOKZ next day ,
Brilliant. thanks

26. Februar 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 4 von 5 Sternen

Friendly and welcoming

Friendly and welcoming. But delivery by independent company a bit shambolic.

17. Februar 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for the feedback, although I'm really sorry there was some issues with our courier. I'll ask them to give us their feedback on the delivery asap of course, as I couldn't pick out any obvious issues from the tracking information, if you would like to discuss the matter further of course please do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Excellent initial purchase however…

Excellent initial purchase however arrived damaged and although staff very helpful to provide replacement the actual timescale was initially disappointing . The way in which the follow up has been handled has been flawless and totally restored my faith in the company. Many thanks

14. Februar 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thank you for your review, I was of course genuinely concerned to read of the damaged delivery and completely appreciate the hassle caused. Please accept my sincere apologies.

I agree that the timescale of the replacement is important and I'm sorry too that the replacement didn't happen quickly enough, I will of course raise the issue with the courier, as well as the branch team to find out where improvements with the exchange process could have been made.

In the meantime our customer service team will be in touch to resolve the matter to your complete satisfaction..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Usual no nonsense

Usual no nonsense, just straightforward, service. Always focused on the customer.

14. Februar 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Richer Sounds Excellent

All the staff are extremely courteous, they listen to your questions and give answers which are understandable and very helpful. We were looking for a TV and soundbar, they took time to explain the differences, to enable us to choose the best for our needs. Delivery was fast and efficient, the engineer who installed the equipment was equally professional and again helpful. We did actually have a little issue, which was swiftly and efficiently dealt with. I would highly recommend Richer Sounds. Thankyou all.

15. Februar 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Great local shop.

Helpful staff. Suggested a great (small) good value TV which works perfectly!

14. Februar 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Good experience

Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the wall. Hugh set up the equipment to match my restrictions and provided all assistance.
Ended up buying on the second day.
I definitely recommend a demonstration if you're undecided between different options.

10. Februar 2026
Richer Sounds - Weybridge-Logo

Antwort von Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr