Richer Sounds - Websales Bewertungen 

21'139
TrustScore 5 von 5

4.9

3 - 4 Hankey Place, SE1 4BB London, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought lots of audio stuff from richer sounds for years so I decided to buy a satellite box from them. The manhatten sx4-r is a great bit of kit , bought to replace an arris freesat box. Difference... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge. Ordering online was as simple as it gets, d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price. Richer Sounds gave me plenty of opt... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 3 - 4 Hankey Place, SE1 4BB, London, Vereinigtes Königreich

  • 0333 900 0065

4.9

Hervorragend

TrustScore 5 von 5

21'139 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.9

Alle Bewertungen

(21'139)

24'895 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Another great purchase

Another great purchase. VFM and serious quality. Customer since time began.

14. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Fab service the norm.

Fast, efficient service at a good price. Clear website and communications from both Richer Sounds (and not too much!) and from their carrier. Extended guarantee an added bonus. Had a shocking experience from another massive retailer and have learned the lesson to stick with Richer Sounds!

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Just needed a simple DVD/Blu-ray…

Just needed a simple DVD/Blu-ray player. Richer sounds offered a competitive price. Delivery was within predicted time. Panasonic unit was simple to setup and worked straight away.

13. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Blueray player.

I purchased a blueray player it was damaged in the post , they Replaced it within 24 hours superb service and they where very helpful, I highly recommend Richer sounds and will definitely deal with them again.

14. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Extremely Satisfied.

Delivery was speedy, the product was well packed, the delivery guy was pleasant and respectful my property, and also helped locate the item due to me being unable to lift such a large item. Extremely happy with the service you provided.

14. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Great tv at a very reasonable price

Great tv at a very reasonable price. I've used Richer Sounds before, and trust their shopping experience as well as their back up.
Would really struggle to shop elsewhere.

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Good value TVs

Good value TVs. Easy to order online and to track order. 6 year guarantee on many products.

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Great product and excellent delivery

Great product and excellent delivery! 📦
Thank you.

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Fabulous deal on a fantastic TV £200…

Fabulous deal on a fantastic TV £200 discount and a free soundbar to boot . Great delivery service from BJS whose communication leading up to the delivery was excellent

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Parting with my cash, has never been so enjoyable

Quick and effective dispatch, from a great company with great values. Better price than anyone else, which is always a winner. Having been a RS customer for many years I am unable to fault them. Easiest and most pleasant parting with my cash ever.

I normally visit the York store where Mike, Aaron, Joe and Kev have looked after me in the past but getting into town wasn’t happening anytime soon.

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

I got some really great advice from…

I got some really great advice from your extremely helpful experts.
The Orange Box is absolutely fantastic I love it so much. Thank you for your brilliant service. I will be back and will recommend you.

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Awesome customer services and great…

Awesome customer services and great prices. I love supporting a British business with this level of customer care.

26. Januar 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Next day delivery

Next day delivery. El rapido.

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 4 von 5 Sternen

Ordered a TV on the weekend

Ordered a TV on the weekend, received it on the Wednesday, good service.
A couple of points I’d like to make, however, when ordering from your website it clearly states next working day or nominated day, neither option was available to me.
Also, upon purchasing my initial email stated delivery by the end of the month, which obviously was worst case scenario, so your delivery promise isn’t entirely accurate.

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thank you for the positive rating and comments. Premium options for delivery are available via our website, but currently for out of stock items, which the product you purchased was at the time, we're only able to offer our free 3-5 working day service. We're working with our web developers to improve this asap, and your feedback will spur us on to accelerate this.

I'm sorry that the expected date for stock appeared to be unrealistic and whilst we always aim to under promise and over deliver, please accept my apologies for any hassle caused, I will review the dates we gave directly via our buying team.

I do hope you are happy with the new TV, and if you need any further help at all please feel free to get in touch via the below address..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Excellent experience purchasing TV online

Normally buy electrical entertainment goods from Richer Sounds as they always offer a good price, plus a 6-year warranty - peace of mind when spending £500+ on a new TV! Item was delivered quickly on my specified day, it was intact and worked perfectly! Will be using Richer Sounds again no doubt!

26. Juni 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

> Richer Sounds provided an excellent…

> Richer Sounds provided an excellent shopping experience. The website was well laid out, making it easy to find the product I was looking for, with clear specifications and helpful information. Ordering was simple, the checkout process was quick, and communication throughout was excellent. Overall, a smooth and professional experience that I'd happily use again.

23. Juni 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Super easy

Super easy, great communication. Product is perfect. 100% would use Richer Sounds again.

13. Juli 2026
Richer Sounds - Websales-Logo

Antwort von Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

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