Richer Sounds - Watford Bewertungen 

1'648
TrustScore 5 von 5

4.9

117C St Albans Road, WD17 1RD Watford, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having purchased at TV last week from your Watford shop, your staff were excellent. Advice and support was first class. Thank you. Carol and Alan Rose.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy to order on line - easy to collect next day (first time in decades of shopping with you in Watford I was able to park almost outside! Not that I think that was down to you!) and Anca in the shop... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sami and co very knowledgeable and helpful A good experience So much better than going to Currys And they beat the price match promise unlike Currys so.all in all a good experience

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 117C St Albans Road, WD17 1RD, Watford, Vereinigtes Königreich

  • 0333 900 0037

4.9

Hervorragend

TrustScore 5 von 5

1648 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.9

Alle Bewertungen

(1'648)

24'376 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

the new TV is good

the new TV is good. I think the sound bar is working but the sub woofer is not connected.
fortunately I was able to dispose of all poackaging in the bin store attached to our block of flats.

31. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Dear Mr Mee,

Thank you for your feedback although I was sorry to read you have been experiencing some technical issues. I will arrange for the local branch to follow up with you and help troubleshoot, if I can be of any more help in the meantime do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Really happy with the advice we…

Really happy with the advice we received from Heather and Lloyd. We bought 3 TVs on our second visit to the Watford shop. No pressure sales. Also the recommendation to get Jason to check out our property for a TV aerial was great. We need more kit and will go back to the Watford branch before considering going anywhere else.

29. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Friendly phone staff

Friendly phone staff, all items I wanred were in stock.
Because of bank security hassle I visited Watford branch to pay.
Even though it was a normally out if hours visit the staff there were most helpfull and sorted my problem quickly.
All items delivered on time and in top condition.

28. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

They just get it

One minute I’m looking for a new integrated amp, but I am looking for a very specific one, AND it has been replaced by a new model. I bet Richer Sounds has an ex-demo one in great condition. I emailed and two days later it’s plugged in to my system. Lloyd was very helpful when answering my questions. This is a company I enjoy giving money to, because you guys are sound!!

26. Januar 2026
Bewertet mit 5 von 5 Sternen

Thank you to an extremely helpful and understanding team

We went to Richer Sounds to get advice and help with a soundbar for my husband who is hard of hearing. They were super helpful allowing a return and assisting us in the shop to find an alternative. Their recommendation of a Geemarc Sonarya is now being followedup. Thank you to an extremely helpful and understanding team. Superb service!

11. Januar 2026
Bewertet mit 5 von 5 Sternen

Hifi shopping at its best!…

The guy helping me pick an entry level turntable system was amazing, set it up so I could hear it in the listening room, advised on features possibly other options, knew everything I needed to know and more! Super-helpful, polite, friendly, welcoming. Hifi shopping at its best. All price-matched to Amazon too!! Well done Richer Sounds and the Watford staff are brilliant!!!

24. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

A great HiFi experience

I contacted Richer Sounds in Watford - I received great advice from Sammy and then went down to have a demo of the amp I wanted with the speakers I intended to purchase. I was made so welcome. Parking is a problem on a Saturday so I had to park outside in a loading area - the staff kept an eye out for any traffic wardens!
The demo went well and Sammy addressed all my questions. As a result, I purchased an Arcam 5 amp.
Great experience for somebody getting back into HiFi!!

24. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Bewertet mit 4 von 5 Sternen

The service was good but unfortunately…

The service was good but unfortunately I did have to call the store and query what I was charged as I was overcharged by £36. I’m not sure why this wasn’t picked up by the salesman that carried out the transaction

23. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thank you for your feedback although huge apologies for the accidental overcharge, I agree this should have been picked up at point of sale so rest assured we will review this with the colleague and stress the important of attention to such details. Of course if you would like to discuss this further do get in touch via..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Advice and collection

Rang up for advice re deliveries and got excellent guidance. Then rang again for packaging dimensions to see if the boxed TV would fit in my car which the readily gave me. The collection and loading into the car was all very smooth. TV is now installed and in full use.

21. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Great service

Great knowledge, great price, great service. I forget how good Richer Sounds are until I use them again.
Thoroughly recommend.

20. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Staff who know the product I walked in…

Staff who know the product I walked in looking for a CD player and knowledagable staff guided me to exactually what I wanted.

13. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Nice service from Lloyd at Watford RH

Nice service from Lloyd at Watford RH. Lined up the testing of the Naim Atom v Nova. Patient and enthusiastic, never rush. Brilliant speed with delivery and kept informed throughout.

16. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

The maintenance of the highest standards.

As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.

16. Januar 2026
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

"Quick off the mark"

I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Richer Sounds - Watford-Logo

Antwort von Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

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