Richer Sounds - Tunbridge Wells Bewertungen 

1'227
TrustScore 5 von 5

4.9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Vereinigtes Königreich

  • 0333 900 0082

4.9

Hervorragend

TrustScore 5 von 5

1227 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(1'227)

24'376 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

So easy to install and connect.

So easy to install and connect.

26. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Friendly and knowledgeable staff

Friendly and knowledgeable staff, thank you!

21. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Quality service and a pleasant price surprise.

Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

20. Februar 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

New System

Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

15. Oktober 2025
Bewertung ohne vorherige Einladung
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Good welcome

Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

21. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Excellent service

Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

4. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Always helpful

Always helpful, they do ring you back, the price is good and it’s delivered on time. What’s not to like really.

18. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

You can buy “stuff” anywhere but…..

You can buy “stuff” anywhere but you can’t guarantee good service whatever you pay. The team at the Tunbridge Wells shop were excellent. I had to pick up the item on a specific day. I was kept very well informed about order dates and it reduced my stress levels.

I will definitely buy from Richer Sounds again.

17. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Faulty Speaker

Nearly three years ago we bought a stereo system with Wharfdale speakers from your Tunbridge Wells shop. Very recently, a problem developed with one of the speaker inputs and we took it back to the shop. The staff couldn't have been more polite and helpful, they tried to fix the faulty part but decided to return the speaker to Wharfdale for consideration of a warranty repair. Once the speaker is returned, they offered to post the speaker back to us. Nothing seemed to be too much trouble for them they even promptly emailed our original receipt of purchase which I initially couldn't find. I did at first contact Wharfdale who were also helpful and it was they who suggested it might be easier to return to the shop.

On both calls I actually spoke to a human, a rarity these days, how refreshing.

16. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Great Service

I have used Richer Sounds a few times now and the staff are always very friendly, knowledgeable and helpful. Good advice, quick service and great prices.
Thank you

19. September 2025
Bewertet mit 5 von 5 Sternen

Purchased a Yamaha Natural Sound…

Purchased a Yamaha Natural Sound amplifier which gave me a 10% discount on any pair of speakers that day. Took advantage of this to buy a pair of Super Linton speakers. Did this via tele sales as the speakers are a special order item. Also added gratis 4 metres of high end QED speaker cable.
All was achieved with the patient help of Calum as the transfer of funds had a few issues.
Well done Ritcher Sounds.

10. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

This is a shop in a league of its own

This is a shop in a league of its own. Friendly enthusiastic knowledgeable people with good prices too. They deserve 10 🌟

9. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

40" Smart TV

Bought a 40" TV from the clearance section. ( I wanted a white one as for a bedroom and this happened to be on sale.) Organised to collect from store. Store telephoned me to let me know it was available for collection within 48hrs and told me I could collect outside of store opening hours if helpful. (Which I ended up taking advantage of.) Guys were really helpful on collection and offered to carry it to my car etc. Delighted with the product too, so overall a great customer experience :-)

5. Oktober 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Professionalism at its best

I was greeted with a smile and immediate attention. I did not see the TV I wanted on display,however, what I wanted in a particular price range and brand was sourced and delivered the following day as was promised. Throughout the delivery process, I was notified. After the delivery, I was notified by email and thanks. Good service,keep it up.

30. September 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Amazing service.

I recently had dealings with Joe of Richer Sounds in Tunbridge Wells. His service was second to none!
He were unbiased in his product knowledge (which was encyclopedic) and was incredibly helpful.
Nothing was too much trouble.
Highly recommended!

30. September 2025
Bewertung ohne vorherige Einladung
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Great advice from Joe in store

Easy online purchase process, great advice over the phone from Joe about choice of turntable, prompt in store delivery and friendly, helpful conversation on collection.

19. September 2025
Richer Sounds - Tunbridge Wells-Logo

Antwort von Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr