The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Mehr ansehen
Unternehmen hat geantwortet
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Mehr ansehen
Unternehmen hat geantwortet
We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful telephone conversation to select the item I wanted to buy. Quick and efficient payment system. The item was delivered next day as promised.
Well mannered and knowledgeable staff would recommend to anyone

Antwort von Richer Sounds - Solihul
Went into the Solihull store to purchase a new TV. The advice and service from Martin at the store meant I got a better model than I had identified, and saved £400. What was a really nice touch was receiving a direct email a week later to ask how we were getting on with everything. Will 100% be using them in the future.

Antwort von Richer Sounds - Solihul
Excellent service and delivery was fast and on time.
My selected products were delivered to my local store within the stated timescale when I ordered.
The day it arrived someone from the store called to let me know and that I could collect it at my convenience
Friendly and helpful staff were great

Antwort von Richer Sounds - Solihul
I have dealt with Stuart a number of times during the last month for various purchases. Each time he goes the extra mile to make my shopping experience a seamless process with competitive prices.
Excellent service great prices would highly recommend richer sounds

Antwort von Richer Sounds - Solihul
I wouldn't go anywhere else! Special mention for Sam and Martin. Everything you want as a customer - kind, expert knowledge, no hard sell, and my local store at Solihull is dog friendly - our gorgeous greyhound loves it too!

Antwort von Richer Sounds - Solihul
Helpful and knowledgeable as ever.
Always polite and helpful. I must have bought over 50 things from Richer Sounds over the years and for good reason
Fondly remember the original store in London Bridge (the one that held the world record for the highest sales per sq. foot)
Staff at Solihull as helpful today as those staff in London all those years ago.

Antwort von Richer Sounds - Solihul
Stuart was brilliant in tracking down a replacement remote for my Marantz cd player, going to the trouble of obtaining the genuine Marantz original.
I cannot fault the great service from Richer Sounds Solihull store!

Antwort von Richer Sounds - Solihul
Great very helpful staff. Knowledgeable willing to go the extra mile for someone (me) that maybe doesn’t understand the concept of Bluetooth streaming so well.
Sam could not have been more helpful. Let me spend a good couple of hours in the demo room at Solihull. Bringing in a variety of speakers for me to compare listening to my own records. Thank you.

Antwort von Richer Sounds - Solihul
Excellent service and expert guidance that you just don't get anywhere else. Was given honest and intelligent advice from the start and left with exactly what I needed. The chap serving me was fantastic and extremely knowledgeable. Will definitely return for more kit for my new house.

Antwort von Richer Sounds - Solihul
Excellent Customer Service.
Competitive pricing.
Excellent products.
Excellent delivery.
Follow up call from the branch to confirm everything OK.

Antwort von Richer Sounds - Solihul
Easy to order my product over the phone,used the price match feature online and they called me back promptly and beat it by £5,and even held my ear phones as I was away for a few days,contacted them when I returned and the order was sent out asap even arriving the next day will definitely use again 5 stars

Antwort von Richer Sounds - Solihul
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