My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Mehr ansehen
Unternehmen hat geantwortet
I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Mehr ansehen
Unternehmen hat geantwortet
The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wouldn't go anywhere else for a TV brilliant service great price and a six year guarantee you don't get this anywhere else so always my first choice go to shop

Antwort von Richer Sounds - Reading
Great team at Reading, big shout out to James, went in dead set on a particular brand, showed me another option which gave me food for thought. Also changed my view on soundbar set up rather than the full AV set up I have but no longer the room for it.
Really please with the TV/Soundbar combo and thank you for honoring your price quoted, very happy

Antwort von Richer Sounds - Reading
Speedy delivery.
Very helpful staff in the Reading branch.

Antwort von Richer Sounds - Reading
I think richer sounds is the best place for tvs and other systems and there price beater is OP

Antwort von Richer Sounds - Reading

Antwort von Richer Sounds - Reading

Antwort von Richer Sounds - Reading
I went in looking at a specific TV, which was made available to me to look at. However, Dan asked me a number of questions to understand what I was really looking for and offered some alternatives, ultimately resulting in me changing my mind. Combined with a refurbished model being available I ended up with a better TV than I was looking for originally and at a lower price. Now that the TV has been delivered and installed, I'm very happy with the performance. No issues at all with the service.

Antwort von Richer Sounds - Reading
Excellent service at Richer Sounds.
Steve at Richer Sounds was very attentive and quickly identified our needs and budget. As a result, we bought our new 55" OLED LG TV from them and have not looked back since! It has MARVELLOUS picture and sound quality. All thanks to Steve!

Antwort von Richer Sounds - Reading
Steve was helpful on my first prospective first visit - providing expert advice about how I might add on to the equipment I already own; and the second when I returned to buy. Great service.

Antwort von Richer Sounds - Reading
A Philips TV update went wrong and bricked it. The five year warranty paid out, so why would I buy from anywhere else? Richer Sounds is brilliant.

Antwort von Richer Sounds - Reading
Dan from the Oxford Road store has been a great help for me every time I have been in contact.
After asking questions outside of store hours, I was called within the hour of opening the next day 2 out of 2 times. Helped me source and deliver stock from another store to my address and gave fantastic and preemptive advice. Awesome stuff!

Antwort von Richer Sounds - Reading
Simple order process, friendly staff.
Ordered standard delivery and it came next day!

Antwort von Richer Sounds - Reading
It was a great experience from start to finish. Luke, the Shop Assistant Trainee, has been very helpful in helping with the products within my budget.
I will shop at Richersounds again if needed.

Antwort von Richer Sounds - Reading
Clear understanding of what I was looking for in terms of sound, environment and connectivity for a speaker and streaming system. Great to have the enclosed demo experience which helped us fully understand the range of speakers we were initially interested in. And we felt we made our own choices with great consistent advice on any topic or any question. Really commend Matt and James for their patience and professionalism. We really enjoy the new LG OLED and look forward to the Dali Omnicons, Arcam SA35 and Chord cable installation soon. Many thanks all. Will certainly recommend RS Reading.

Antwort von Richer Sounds - Reading
Helpful staff that listened to what my requirements were and offered me a few different options to try and find the right solution. The product that was recommended is working really well and was very easy to set up.

Antwort von Richer Sounds - Reading
James was very helpful at helping me pick out my new Tv. Great service, will be back!

Antwort von Richer Sounds - Reading

Antwort von Richer Sounds - Reading
Good value, knowledgeable, friendly and efficient service.

Antwort von Richer Sounds - Reading
The Richer Sounds website was easy to navigate to find the correct product for me. Placing the order by phone to the Reading branch was simple and the goods arrived very quickly. All in all a satisfying shopping experience.

Antwort von Richer Sounds - Reading
We walked in and bought a new TV from them.
The team in the Reading store were very helpful. No hard sell, just genuine help and advice.
5 out of 5.

Antwort von Richer Sounds - Reading
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.