Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Mehr ansehen
Unternehmen hat geantwortet
The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Mehr ansehen
Unternehmen hat geantwortet
Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Mehr ansehen
Unternehmen hat geantwortet
Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The specs online (Richer Sounds and manufacturers websites) were not complete so confusing.
I popped in to my local store and they were a great help. Chatted over my options and advised me on their best recommendation without trying to upsell me anything else.
Delivered really quickly too, but the in store experience was great. (Thank you James!!)

Antwort von Richer Sounds - Preston
Purchased 65" tv and speaker package via phone to Preston shop. Whole experience was great even with the tv having a fault. Phone call to shop and exchange was agreed and processed very quickly. Thanks Matt, will shop again when in the market.

Antwort von Richer Sounds - Preston
Fantastic experience with Richer Sounds. I pre-ordered the 77” Samsung S90F OLED and was kept well informed the whole time, with clear and timely updates before delivery. The TV arrived exactly as expected, well handled, and the process was completely hassle-free.
The picture quality is on another level — incredibly sharp with rich colours and deep blacks that make movies and sports look amazing. A big thank you to the staff as well for their professionalism and great communication throughout.
If you’re buying a premium TV, you really can’t go wrong with Richer Sounds. Highly recommended!

Antwort von Richer Sounds - Preston
Great people to do business with.
Bought a new tv for a friend who couldn't see what was going on with the channel guide. Bigger TV, bigger letters and job done. Well priced and available in store.
Easy to pick up, helpful staff, they have a dog in store, What's not to like?

Antwort von Richer Sounds - Preston
Fantastic service from all the team at Preston. Had a 98 inch tv installed upstairs in a bedroom. Special mention to Geoff and the delivery guys. Couldn’t be happier.
Very helpful staff , went in originally for a different speaker but glad I waited. Good discount for first purchase and first as a VIP.
Ordered some acoustic energy ae100 mk 2. More than happy.

Antwort von Richer Sounds - Preston
I am pleased with the Audio Technica turntable and the Steljes NS3 speakers but had some difficulty setting up the speakers with the banana plugs provided which were poor quality and did not connect properly. Eventually I had to abandon them and connect the stripped terminal wires directly to get the right speaker to function correctly.

Antwort von Richer Sounds - Preston
Shop manager arranged delivery at no charge. Excellent service

Antwort von Richer Sounds - Preston
Had a positive phone chat about our choice with Matt. TV came on time, pleasant delivery guys. All set up and really pleased with the whole thing. Our second TV from Richer Sounds.

Antwort von Richer Sounds - Preston
Staff at Richer Sounds in Preston are always helpful and knowledgeable. Customer service is great and they provide details about the product so the right choice is made. I always make Richer Sounds my first choice for TV / Tech

Antwort von Richer Sounds - Preston
I've used Richer Sounds for TV's, DVD Players and audio for over 20 years. My latest purchase is an LG C5 TV. I did a lot of research about both the TV and the best price before buying from Richer Sounds, Not only did they offer the best price deal but they also offered their customary friendly and informative service. Incidentally, if you're looking for a new TV the C5 is stunning.

Antwort von Richer Sounds - Preston
Fantastic service from Howie and James at the Preston Store as per usual. I had ordered a Kanto Sub8 in black from Preston but they were unavailable for about a month or so, they managed to get me a matt grey version instead within a few days. They kept instouch with me throughout the issue, I couldn't be happier with the service.

Antwort von Richer Sounds - Preston
We bought a LG tv and soundbar from Richer Sounds. There were some unforseen complications in getting it all set up but Howie,the manager was an absolute superstar. 10 out of 10 for customer service.

Antwort von Richer Sounds - Preston
Howie very obliging over a within-guarantee exchange, and new product very good at a good VIP price.
Bought Marantz CD6007 to replace a Sony CD that is over 15 years old. Service as always perfect. Great chat with staff about how speaker technology is changing to contained powered units. The Marantz CD6007 setup an absolute doddle. Tested on three different amplifier and speaker setups. The sounds from it are clean and nicely balanced. The real bonus the headphone out on the front. The sound on FiiO headphones I recently bought is superb. Detailed balanced sound and excellent stereo sound stage depth. Lovely 😍

Antwort von Richer Sounds - Preston
Friendly and knowledgeable. Well judged answers that struck a good balance between being well informed but not patronising. I will certainly use them again.

Antwort von Richer Sounds - Preston
Excellent service in the shop. Extremely knowledgeable staff who answered all my questions showing product knowledge. Very satisfied with the turntable I purchased which met all my requirements and was cheaper the one I had I had had thought I wanted but would not have been suitable for me
I found RIcher Sounds on line had a very large stock of tv’s to make a selection from. The information on each tv was very clear and helped me to choose which one I wanted to purchase.

Antwort von Richer Sounds - Preston
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.