Richer Sounds - Plymouth Bewertungen 

2'273
TrustScore 5 von 5

4.9

87-89 Exeter Street, PL4 0AH Plymouth, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 87-89 Exeter Street, PL4 0AH, Plymouth, Vereinigtes Königreich

  • 0333 900 0047

4.9

Hervorragend

TrustScore 5 von 5

2273 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.9

Alle Bewertungen

(2'273)

24'861 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good service

19. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Excellent service from everyone…

Excellent service from everyone throughout the whole buying process, from advice and guidance in the Sheffield store and support on-line from the Plymouth store in price matching then beating a competitor price. Delivery team were also very helpful. We would have no hesitation in using Richer Sounds again in the future.

19. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Great customer service from Jay

Great customer service from Jay. Pleasure to do business as usual. Always best price and I’m very happy with my purchase

19. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

very good pricing, PLYMOUTH store WITH PARKING

very good pricing, super clear communications, quality product, ability to extend warranty easily, location of Plymouth store (striking distance of the city centre, and WITH PARKING!) Lovely staff, really knowledgeable, and genuine enthusiasts e.g. of vinyl

19. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

I was able to talk to a real person on…

I was able to talk to a real person on the phone for advice in finding exactly what suited me; he was very charming and helpful.

18. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

They are the perfect company

They are the perfect company. Amazing knowledge, service, and great prices. Plus quick delivery.

13. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 4 von 5 Sternen

Price

Price, prompt delivery

12. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for taking the time to leave your review – it’s great to hear you were pleased with both the price and the prompt delivery. Your feedback really is genuinely appreciated and helps us understand what we’re getting right.

If there’s ever anything more we can help with in the future, or if you feel there’s anything we could do to make that next visit a full 5★ experience, please don’t hesitate to get in touch with us..

seniorcomplaintsteam@richersounds.com.

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

A great place for good advice

I am always greeted with a friendly smile and a willing to help. I get good advice when discussing options of the type of product I want to buy and always get excellent service.

11. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

We bought a new LG TV from you…

We bought a new LG TV from you recently. The staff in the shop were very helpful and pleasant. The purchase was made efficiently and with no delays and the TV and Freeview box were set aside for Kevin to collect for us.
Those were the positive points.
I felt I had to buy another TV as the Panasonic I bought from you last April had developed a fault. It has been sent away for repair leaving us with no TV in our lounge. Your guarantee does not provide a spare set and we found it too inconvenient to manage without a TV to watch. This was made even more difficult because my husband has Alzheimer's disease. Watching TV is his only entertainment during the day.

9. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

As always helpful service

As always helpful service, rapid delivery, aided me in carrying TV to the car.

9. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Great Service, Great Outcome

My Cyrus CD7 had given up the ghost after 25 years of service so i was looking for a replacement. I had been told by a dealer locally that the replacement - CDi had sold out completely and not available anywhere. Richer Sounds were advertising stock. I was sceptical so I called the Plymouth branch and spoke to Oana who was helpful, professional and answered my questions - took and order and communicated a delivery date. The product did turn up - earlier than promised and is now working well in the HiFi stack. I then received an email from Oana to check everything was OK. Great service is alive and living in Plymouth !

6. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Television

Was helped to make a decision of what was best for me, on choosing a Tv

5. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Above and Beyond Service

From the outset the staff at the Plymouth branch have been helpful and personable upon purchasing a number of items.
When there was a problem with a Cambridge Audio amp they went beyond strict protocal to solve the issue.
Thanks Richer Soinds

5. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Best shopping experience year after year.

A staff that know the products being sold. The only shop to suggest a cheaper option if they believe it is in the customer interest. A shop that does not want just today's business they want life time customers and I am.

4. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Difference refunded

I bought a Hisense tv using Richer Sounds on line store and decided to collect it myself from my local store. Before collecting it a week later I noticed that it was now advertised at a cheaper price. I drew this to the assistants attention when collecting and was immediately refunded the difference. Good experience, well done.

3. März 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Knowledge

Knowledge, helpfulness.

28. Februar 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Happy to be repeat customers

We are repeat customers to our local Richer Sounds. Why? Because of the personal service with sound knowledge and advice. You can purchase confidently knowing you are getting the best price because the company will price match.
Hopefully it will not require me to return very soon but when I do I am confident that the level of care and service will still be there. Thank you

11. Februar 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

The go to place for audio and visual expertise

Richer Sounds is my go to experts for all audio and television needs and I'm never disappointed. My recent upgrade of audio equipment was chosen after a lot of help in store. Nothing is too difficult for them and I now have a superb sound system. Many thanks

27. Februar 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Top notch !

Really great service from Ben , very efficient and went over and above my expectations . Plus amazingly quick delivery . Very impressed !

27. Februar 2026
Richer Sounds - Plymouth-Logo

Antwort von Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

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