I was after a specific product after reading some reviews. Visited the London bridge shop to get a view of the item. Some details were highlighted regarding the TV which I was unaware of by the emplo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I was after a specific product after reading some reviews. Visited the London bridge shop to get a view of the item. Some details were highlighted regarding the TV which I was unaware of by the emplo... Mehr ansehen
Unternehmen hat geantwortet
Robin, at the London Bridge shop, was extremely helpful. Robin went well beyond the extra mile by delivering, setting up and explaining how the cd player worked. Thank you again Robin.
Unternehmen hat geantwortet
Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
Unternehmen hat geantwortet
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Helpful knowledgeable staff with an extensive track record of offering great prices and customer service. I’ve been a customer for over 30 years and am always happy with my experience.

Antwort von Richer Sounds - London Bridge
Bought a record player for a friend here, the staff were very helpful and helped me pick out the perfect gift.
The record player itself works great and my friend has been really enjoying it.
As someone who has loved high quality Hi-Fi and the respective listening experience, I have been a Richer Sounds shopper, for nearly as long as the brand has existed.
This trip started with pointing out to my companion, the site of the original store, London Bridge walk.
We were warmly welcomed for my collection of a Pioneer PLX 500 turntable (my first for over 20 years).
With Alex facilitating a request to use the demo room, allowing my 9-year old niece to spin her first piece of vinyl! She was enthralled by both the listening experience and “green” circle of vinyl, confirming that she loved the tune and sound.
Alex very kindly created a handle for the journey and we took the long and “heavy” route home, jointly setting up the new deck and playing another “first” disc!
I have since added a new dedicated Phono board to my Arcam A22 and whilst reviews vary, I am personally enjoying great balanced sound, with decent low bass weight at low volume levels. Also not detecting any rumble, which was one of the risks of going from belt to direct drive.
My niece enthusiastically confirmed that yes, she would like my older player, a maintained Project Debut (new cartridge, belt and anti-skate weight). Given I bought her the RSD 4x coloured vinyl issue of Oasis’ Time Flies, I believe I know what her first listen will be!
Big thank you to Alex and the team, for making a simple collection, a very memorable experience…with some good advice in the real secondhand value of my Arcam A22 DAVE. You have gained a new younger Richer Sounds fan and kept the loyalty of a much an older one!
Great service and great price
Very happy with my LP8X Turntable it sounds amazing and the electric cue lift is great!

Antwort von Richer Sounds - London Bridge
Excellent service and as it was raining I was given a new umbrella.

Antwort von Richer Sounds - London Bridge
Absolute 5* customer service.
Ordered a record player, arrived damaged (likely delivery issue) - made one phone call to the London Bridge store & had a new one in under 24 hours. I'll always buy my audio kit from here.

Antwort von Richer Sounds - London Bridge
Trying to connect to my account online was terrible due to Cloudflare (a noted rubbish and lack of security add on). The young chap at London Bridge who took my call was very helpful and was able to process my purchase of an new LG OLED. Of course this is still on order as I have not received an update by email as the online website is useless due to Cloudflare.
If there was no Cloudflare this review would have been significantly better.
Moral of this review is lose Cloudflare and don't use third parties that are rubbish!

Antwort von Richer Sounds - London Bridge
The staff were courteous and polite. I had a couple of things delivered to the London Bridge shop- a smooth, easy transaction.

Antwort von Richer Sounds - London Bridge

Antwort von Richer Sounds - London Bridge
From the moment I entered the store nothing was too much trouble. The product I was after wasn’t in stock but they ordered it from the warehouse and sent it to my home (for free!) and it arrived in perfect condition within two days. The staff were just the best. Super friendly and helpful. It was a pleasure to visit the London Bridge store and I would recommend Richer Sounds as a place that understands how to make customers happy.

Antwort von Richer Sounds - London Bridge
Item was delivered to store next working day so very quick, thanks.

Antwort von Richer Sounds - London Bridge
Quick efficient service, with very helpful and knowledgeable staff

Antwort von Richer Sounds - London Bridge
Had a bit of the problem as was given the incorrect model of the record deck but the people in the store where very good in storing this out There was a bit of delay but this was over the Chirstmas/New Year period and must thank the store staff for being so helpfull
Terry from London Bridge shop was very helpful and made the purchase a real pleasure. Many Thanks

Antwort von Richer Sounds - London Bridge
I came to collect a pair of Sennheiser headphones and the pick up was quick. Fast service and an expected customer service. The aesthetic of the shop was nice as well.
Recommended if your in the London Bridge area

Antwort von Richer Sounds - London Bridge
I couldn’t find the Fosi DS2 DAC in any shop in London but I ordered online and I picked it up from the London Bridge shop, the whole process only took a few days, excellent!!!!

Antwort von Richer Sounds - London Bridge
Decent web experience plus the trust that if Richer Sounds stock it, it will be a good quality product. Store staff are helpful and about as well informed as you will find on the high street.

Antwort von Richer Sounds - London Bridge
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