The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... Mehr ansehen
Unternehmen hat geantwortet
James was very patient and very informative on what i required. The equipment i bought was over budget but just what i wanted it is excellent. I had Ben come out to install it who was also informati... Mehr ansehen
Unternehmen hat geantwortet
I was very impressed! Tha person who answered the phone was able to help this elderly customer to buy a television over the phone.He was so pleasant and knowledgeable without ever being patronisi... Mehr ansehen
Unternehmen hat geantwortet
The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
46 Birmingham Road, WS13 6GF, Lichfield, Vereinigtes Königreich
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Not in stock. Pick up ok. Not that friendly. No advice offered. Just felt routine, no different than picking up from the post office. Would expected a bit more ‘fuss’!

Antwort von Richer Sounds - Lichfield
My 88 year old mum bought a Manhattan recorder from Richer Sounds in Lichfield. They installed it for her and have since been to help her twice when she has got confused with the remote control. They have dealt with her in an extremely kind and friendly manner, wouldn’t take any payment and have saved me a load of stress. I could not be more grateful and happy with the service the Lichfield store (and Luca) have provided.

Antwort von Richer Sounds - Lichfield
Richer Sounds always delivers owing to their expertise, passion, competitive pricing and 6 year guarantee. Thanks Tim

Antwort von Richer Sounds - Lichfield
Good, helpful service and an enjoyable experience. Followed up by rapid availability of my new speakers and good communication for me to collect them the following day.
Thank You

Antwort von Richer Sounds - Lichfield
Your website is useless as no-one can pay on it
Both myself and my partner have tried several times to buy ‘Sale Items’ but when you get to the payment part it doesn’t want your money !
Makes buying anything g a tad difficult and u had to phone up to purchase - but if a chore
Paul K

Antwort von Richer Sounds - Lichfield
Keep doing what you are doing!!
Great products , great prices.
Staff are knowledgeable and friendly and helpful.
They have time to help and definitely do .
Above and beyond

Antwort von Richer Sounds - Lichfield
Tim in the Lichfield branch went seriously above and beyond to help me find the right sound system for me. ' 'Unbelievably knowledgeable' doesn't begin to describe this guy! Friendly, patient and just a real pleasure to chat to also.
This is how you do customer interaction!
Thanks so much

Antwort von Richer Sounds - Lichfield
Helpfull staff. Good range of products on display - though large screen TVs and associated sound bars etc are the main items on demonstration. Stereo systems and turntables on display though more from the budget ranges. Very competitive prices.

Antwort von Richer Sounds - Lichfield
We had an appointment with Tom at Lichfield regarding extending my Sonos setup. Tom patiently took me through a number of options explaining the pros & cons along the way, which was great because what I ended up buying wasn't what I originally thought I needed. Tom was first class, with no sales push at all, which made the whole experience so much smoother. The results are great, which includes a Sonos mini sub, and arc unltra and a sub gen 4, along with a port and a fantastic Project turntable which sounds perfect through the Sonos port and my sonos ones. Thanks Tom for pointing me in the right direction - talking to the experts, like Tom at Lichfield, is highly recommended

Antwort von Richer Sounds - Lichfield
Having used Richer Sounds previously we had no hesitation in using them again. We were looking for a TV for our bedroom and received excellent advice on which was best for our needs. Tom was very knowledgeable and friendly to deal with, would definitely buy from them in future.

Antwort von Richer Sounds - Lichfield

Antwort von Richer Sounds - Lichfield
If Richer Sounds have the product we want then it's always our first port of call. What's not to like ? They match any price, if the product isn't in store they get it very quickly and the knowledge of the staff about their products is wonderful. My only negative comment is they need more staff because they're always so busy !

Antwort von Richer Sounds - Lichfield
I have just purchased a Samsung 48" OLED television from Richer Sounds as they had the best price, it was in stock and they arranged for delivery the following day. I telephoned their telesales team who answered all of my questions and concerns. Excellent service and would definitely use them again.

Antwort von Richer Sounds - Lichfield
Love Richer Sounds, everyone so helpful. Had to change tv wall bracket ,they were so helpful. Wouldn't go anywhere else,

Antwort von Richer Sounds - Lichfield
I don’t write many reviews but Richer Sounds were so helpful that I couldn’t not ‘pay forward’ as the Americans say.
I’m a bit of a tight wad when it comes to buying anything. I want a bargain, or at least good value.
After reading umpteen reviews I went looking for a good CD player. Richer sounds were selling one at a decent price but I also wanted the £10 off when signing up. Well I didn’t receive it automatically. The reason..well I’d signed up originally many moons ago, but because they had reset/updated their site/database whatever I had to sign up again. Signing up a second time connected my data up to the original signing on. Well shout outs to Sebastian at telesales, and Lucash (spelt wrong probably) and another guy at the Lichfield store, who despite being busy and getting a call out of the blue, helped me out no end and I was given the £10 discount despite having already received one years before. OK so it’s only £10 but that gesture speaks volumes for the attitude of the company. The player arrived two days later. All is good. Thanks everyone, your kindness and patience is much appreciated. 👍👍

Antwort von Richer Sounds - Lichfield
First time i have shopped in Richer sounds
friendly knowledgeable staff
always better to use a real shop with real people they beat online price as well

Antwort von Richer Sounds - Lichfield
As always: experienced and helpful expert staff who are endlessly patient with what must be very obvious questions from someone with limited knowledge.
Good service and happy with my purchase, will definitely go to richer sounds again👍
Excellent service Staff in Lichfield store very friendly and helpful. Highly recommended.

Antwort von Richer Sounds - Lichfield
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