Richer Sounds - Lichfield Bewertungen 

This may sound like a tale of woe, and in some regards, it is. However, the response by Richer Sounds was extraordinary. I’ll explain.

I had cause to return a set of Sony HT-A9’s for repair, and as I had no longer possession of the boxes it came with, I had to get boxes delivered by the Engineer Department.

Due to what I can only describe as a series of unfortunate events, one of the two boxes appears to have been lost, and after a week, it was agreed that I could have a credit for the value. I did have to go to the Lichfield branch of Richer Sounds, but I managed to get a new system from them which was delivered a few days later.

I know this wasn’t an ideal situation, but it was handled in a very professional manner by Gary, and the staff at the Lichfield branch were so accommodating to me. The guy I spoke to also made what transpired to be a great bit of advice which I gladly took.

Out of darkness Cometh light.

Quick and efficient service everything went well delivered on time has expected

They where so very helpful and understanding and resolved my problem with my AVR Gary who dealt with it was brilliant such a great trustworthy company

Smooth purchase process. Delivered to local store to avoid delivery to home going astray.

Called to check on stock.
Phoned answered with 3 rings.
Item located and reserved for me.
Called in next day and Bernie served me.
All very professional.
Only place to go for HiFi

Great advice only wanted a TV for the bedroom.
Ordered on a Sunday and in store by Tuesday, staff gave me a ring to inform me that it had arrived. My wife picked up the TV and staff assisted her getting into the car.

Once again excellent advice calm and no pressure on my aspersion's and questions.

Helpful staff easy purchase.
However I did try to order online but could not work out how to apply VIP discount. Staff in house did it for me but it meant I had to go to the shop.

I ordered a high-end turntable, and it happened to be in your warehouse, so was delivered promptly to the Lichfield store. Because I was suffering from back pain, a staff member helpfully carried the very big box to my car for me. Your independent turntable expert is to assemble the turntable at my house tomorrow. Really excellent service!

I needed a new tv for my holiday home that provided good quality/ value for money sub £500. The team at Lichfield store were great with my wish-list and pointed me towards some various options including a couple of British brands unfortunately the model I wanted was currently out of stock so I subsequently purchased the Hisense 43 pro7 which includes “freely” a must for our location. All in all a great buying experience as usual. Well done “ Richer sounds”

Top advice and help

It was a very smooth and I got a much better product having gone through RS than just going on Amazon or e-bay as I was going to ...

Very knowledgeable staff. I'm extremely satisfied with my purchase. I will definitely return for more equipment.

Products in stock and excellent advice given in store.

Purchased new Tv, waiting for stock arrival, great company to shop with had purchased prior to this one, always very helpful and have great knowledge of products, prices also good.
Would recommend using Richer Sounds.

Great advise We wanted a new sound system for our tv our previous sound amplifier had broke,luca the sales assistant give great demo of the sonos arc ultra and what you can add to the arc ultra for top quality cinema sound and its up to your personal choice to add or not ,highly recommend Richersounds

Friendly informative staff, clean environment to look around.

I had some minor problems connecting my existing equipment to my purchase (Sound system to TV) this MAY have been avoidable if when ordering the new equipment the technician had asked what equipment I was attaching my new system to, this delayed installation by three days spoiling my experience.
Nevertheless, this is my third purchase from you (spending thousands of pounds each time) I will be returning in the future & will continue to recommend you to family & friends.

Very knowledgeable staff, no pressure , just good sound advice, Bernie was a real pleasure to deal with.

Tim was brilliant. Went over and above to explain everything and how to set the system up. Can’t speak highly enough of him. Already recommended him to my mate Rich and would not hesitate to recommend Richer Sounds to everyone else. Will definitely be back for my next purchase.

The staff (Luka) took the time to explain the ins & outs of modern Sony tvs (as i was interested in buying a new Sony tv), such as, LCD, MINI LCD, OLED & QD-OLED. In the end I went for the QD-OLED Bravia 8 mk2 on a great deal & the picture on this tv is out of this world. 6 year extended warranty thrown in. I wouldn't go anywhere else to get a tv.