Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Mehr ansehen
Unternehmen hat geantwortet
I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Mehr ansehen
Unternehmen hat geantwortet
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Mehr ansehen
Unternehmen hat geantwortet
Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Speedy collection, near impossible to believe that a multi-region DVD player (which also plays CDs), can be purchased new and under warranty for 3 years for £29, but it can. Bought to supplement a DVD gift for our neighbour's young children, who in the age of streaming did not have one! Served with a smile on collection, despite a price that probably leaves very little margin.

Antwort von Richer Sounds - Holborn
Really helpful on the phone, offered a great alternative deal as the item I was asking about was sold out. Visited in store and they upheld, and standard delivery was super quick. Speakers are great 😃

Antwort von Richer Sounds - Holborn
Elliot was really helpful , very patient . Extremely pleased with my Arcam amplifier.

Antwort von Richer Sounds - Holborn
It was a pleasure to visit this cozy musical store. Steve made me an offer I could not resist. Thank you for the the opportunity. I love the headphones!

Antwort von Richer Sounds - Holborn
Very quick reply to my email inquiry requesting cost and delivery of discounted Q Acoustic speakers which resulted in purchase of the speakers and very quick delivery. Thank you.

Antwort von Richer Sounds - Holborn
Richer Sounds has been my first (and usually only) shop to buy from. There are a number of reasons but three stand out. First is the staff, knowledgeable, friendly, ready to answer questions. Second the after sales service, on the odd time I've needed it they have been most helpful, third prices, Almost always either or near the cheapest and combined with points one and two the best buy. It seems invidious to single out one individual in a history of helpful staff but Elliot had all the qualities that make it such a pleasure to shop at Richer Sounds.

Antwort von Richer Sounds - Holborn
It’s a pleasure to visit a shop that is interested in ensuring that I buy the best equipment for my wants rather than something that might just about do, but is going to make them the biggest profit margin.

Antwort von Richer Sounds - Holborn
Holborn extremely helpful, courteous.
Advice on new Sennheiser headphones. Purchased but didn't work with the USB C adapter that I had to use for my lighting phone. Very understanding and helpful.

Antwort von Richer Sounds - Holborn
The original advice was exactly what I needed to find what I wanted. Most helpful!
Once I had decided what I wanted, the purchase was completed speedily and hassle free.
At no time did I feel pressured into purchasing something I didn't need.
The product was delivered promptly and to the specified time.

Antwort von Richer Sounds - Holborn
Customer satisfaction
The Team at the branch supported me ver much, they kindly guided me and give valuable information about the products.
Staffs was very helpful and knowledgeable about products. I have opportunity to try the product before buying. Room available for trial.

Antwort von Richer Sounds - Holborn
Steve went above and beyond to sort out my order, very knowledgable on the product range and gave me brilliant tailored advice. Would recommend anyone looking to buy a high end piece of equipment to go through richer sounds as their warranty is the best in industry and if you know anything about the company they make sure to look after both their staff & customers.

Antwort von Richer Sounds - Holborn
Excellent service - out of the store in 3 minutes with factory packed Audio Technica turntable!

Antwort von Richer Sounds - Holborn
Bought from you before. Excellent service knowledgeable after sales fantastic. A1 company

Antwort von Richer Sounds - Holborn
Easy purchase and super-fast delivery of replacement (same again) for 26 year old Denon mini-system, followed by sound advice re new speaker able to enhance the listening experience.

Antwort von Richer Sounds - Holborn
Really helpful staff. Served straight away and pointed out the goods I was looking for. Offered a trial before buying. Quite a refreshing experience.

Antwort von Richer Sounds - Holborn
I was after a specific hifi stand which I had ordered direct from the manufacturer but they kept pushing the delivery date back. Found the same stand at Richer Sounds and went to my local store. The shop staff were very helpful, ordered up the item from their warehouse and had it delivered the next day. Very happy with service and speed of delivery.
Product was an excellent fit to improve my dated and peace-meal set-up. The shop gave me honest feedback suggesting cheaper options etc

Antwort von Richer Sounds - Holborn
I'm really glad that there are still shops like this that have grate staff to advise and that you can have a look around

Antwort von Richer Sounds - Holborn
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