Knowledgeable staff, friendly and able to listen. An easygoing experience with zero sales pressure. Flawless customer service with a return exchange on my purchase as it turned out to have a fault. An... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Knowledgeable staff, friendly and able to listen. An easygoing experience with zero sales pressure. Flawless customer service with a return exchange on my purchase as it turned out to have a fault. An... Mehr ansehen
Unternehmen hat geantwortet
Friendly, helpful staff (as ever) at my local (Edinburgh) store. RS is my first stop when looking at TV's / Hi-Fi etc as they are normally very keenly priced and offer excellent G'tee coverage.... Mehr ansehen
Unternehmen hat geantwortet
Seven year old TV needed replacing and after checking reviews, specs and looking at various contenders decided on the one. Found the TV at another retailer at a great price and emailed Richer Sounds... Mehr ansehen
Unternehmen hat geantwortet
Helpful member of staff answered my questions and gave more info to help me make decision to purchase TV. 6 year guarantee also a bonus. Told me to expect email from delivery co and that was all good... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1B Chambers Street, EH1 1HR, Edinburgh, Vereinigtes Königreich
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I had a great shopping experience last week. Very friendly staff plus they had exactly what I was looking for!
While on-line shopping can at times be useful. When shopping for things that matter like hi-fi or in this case looking for a smart speaker you can’t beat the human dimension of actually interacting with someone who understands the products. I’ve shopped at Richer Sounds for hi-fi gear since the 1980s and have never been disappointed and always had good service and got great deals on what I’ve bought.

Antwort von Richer Sounds - Edinburgh
I would have prefered a demonstartion of the product I bought in the shop before I left.

Antwort von Richer Sounds - Edinburgh
First class service from Richersounds Edinburgh, speedy delivery to store for my instore pickup, this year I have bought a pair of AMAZING Fyne Audio Speakers that make my livingroom sound like a concert room, plus I bought a dedicated SONOS ARC ULTRA soundbar and SONOS ACE HEADPHONES, just for my surroundsound movie experience.

Antwort von Richer Sounds - Edinburgh
Very pleased with my purchase of an evo 150. Would like to say a big thank you to Bowie. Very nice man and very helpful.👍

Antwort von Richer Sounds - Edinburgh
Excellent service at Edinburgh store, very knowledgeable and great prices. Thanks Tom and team

Antwort von Richer Sounds - Edinburgh
I have been buying ALL my Hi-fi stuff from Richer Edinburgh since 1990. Built to last, so not much repeat business.
I needed new quality speaker cables & £50 later I got them. New member of staff (no badge yet) but very helpful.
Excellent knowledge & service.

Antwort von Richer Sounds - Edinburgh

Antwort von Richer Sounds - Edinburgh
Quick and easy process from start to finish, with good knowledge and advice from the store manager in Edinburgh, delivery service also in just a few days with good communication and pleasant and professional drivers

Antwort von Richer Sounds - Edinburgh
Byron in the Chamber Street shop helped me pick out a new turntable and speakers for my first property.
They arrived in good time and his help ensured that my new house feels like home. Spinning records has been the great joy of my first week. Thanks Byron, his help was fantastic to ensure I got the right set up and I couldn't be happier.

Antwort von Richer Sounds - Edinburgh

Antwort von Richer Sounds - Edinburgh
Staff easy to deal with, very helpful with a later issue, ordering simple, delivery excellent, ordered on Tuesday delivered early Thursday, definitely would use again

Antwort von Richer Sounds - Edinburgh
I found them helpful courteous and very knowledgeable. I unfortunately had to return my purchase and that was delt with empathy and understanding.
I would definitely shop there again and have no hesitation in recommending.
Thank you Craig for your help and understanding.

Antwort von Richer Sounds - Edinburgh
Very professional approach, the member of staff that assisted us (Mr Bowie) was very knowledgeable and guided us to a new TV which we are extremely happy with.

Antwort von Richer Sounds - Edinburgh
Sales staff very helpful and knowledgeable
First on phone then in shop.
Great value for money
Excellent communications

Antwort von Richer Sounds - Edinburgh
Making an expensive purchase you want to know you are getting the right items for your needs. I can’t fault what they suggested and more than happy with my set up.

Antwort von Richer Sounds - Edinburgh

Antwort von Richer Sounds - Edinburgh
Deliver date could have been sooner.
Delivery happened as it should have, delivered when they said it would and in good time
I had a couple of issues with delivery and damage after delivery eventually happened. Now this was Nothing to do with Richer Sounds but they couldn’t do enough at the Edinburgh branch to quickly sort out and remedy the situation. Can’t thank and recommend them enough.

Antwort von Richer Sounds - Edinburgh
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