New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnRicher Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
So pleased I used Richer Sounds to buy my new TV. Whole service from start to finish was just brilliant. It arrived less than 24 hours after I'd ordered it. Rob and Mike were fantastic handling the de... Mehr ansehen
Unternehmen hat geantwortet
Seamless process. Text this morning confirming delivery slot. Phone call 20 mins in advance.Arrived on schedule Grant and Karol turn up. They unloaded put the TV where I needed it, had a chat signed t... Mehr ansehen
Unternehmen hat geantwortet
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Vereinigtes Königreich
- 0333 900 0093
5.0
Hervorragend
2899 Bewertungen
Bittet Kunden um Bewertungen
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Very clear and good communication
Very clear and good communication about this delivery, had an email with an adjusted time nearer the date, and a call when 15 mins away.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Warwick & Mark
Warwick & Mark provided excellent delivery service, phone to say they would deliver in next 30 mins & TV arrived soon after. Handled with care & very cheerful 😀
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Seamless service- early notice of the…
Seamless service- early notice of the delivery, TV put where we needed it & service with a smile- thanks guys!
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your wonderful feedback
On time no fuss
The delivery was 5 minutes early, the delivery guy put the big box, in the spot I cleared. They were in and out in a couple of minutes
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very good customer service and delivery experience
Driver phoned ahead and explained process. Very friendly and un-rushed.
The store phoned the next day to check everything was okay. I had a technical query and after checking we'd done the basics correctly he researched the answer and emailed some ideas later. Impressive customer service.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your wonderful feedback
Delivery was clearly communicated…
Delivery was clearly communicated before the date/time.
Karol and Paul delivered efficiently and provided knowledge to help with the initial setup, even though installation wasn't required.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic service
Fantastic service, highly recommend!The delivery was absolutely spot on. The team was incredibly helpful, super friendly, and arrived right on time. They even called me beforehand to confirm and helped carry everything inside without any issues. Amazing experience, I highly recommend them!
20. Mai 2026
Bewertung ohne vorherige Einladung
5 Stars to Gareth and Ian
Top delivery service from Gareth and Ian delivering a heavy large TV with care, attention and friendliness. A credit to Richer Sounds. 5 Stars.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Arrived exactly when they said it…
Arrived exactly when they said it would, delivered with care and fantastic communication. Wouldn’t hesitate to use again. Highly recommended.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
First class service
First class service
Nice people to deal with
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Online TV Purchase
From start to finish, a great experience and the delivery team of Trav and Rob were excellent. First class customer service.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Warwick and Mark delivered my new TV
Warwick and Mark delivered my new TV. They were brilliant, ringing to let me know when exactly they would arrive and then quickly getting the tv into the house. Great Richer Sounds service as always
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Brilliant communication prior to…
Brilliant communication prior to delivery and on day of delivery. Really lovely guy who delivered. Handled with care and very respectful of property. Great chat and customer service. Highly recommend
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Antwort von Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Great service
Stuart in Liverpool sales team was excellent - he called me following my initial email enquiry, answered all my questions about specifications of several different models, provided quotes and price matched my final choice.
Communication regarding delivery was excellent - email the night before, text on the day and phone call 20 mins before arrival. The item was delivered on time by Karol and Paul, who were very pleasant and professional.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service.
excellent service from Rob and Trav. Arrived on time and were most helpful.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Trav and Mark were spot on..arrived in…
Trav and Mark were spot on..arrived in the time slot having given us 30 mins notice....offered to take off thier shoes before coming in the house...both very polite and efficient...took pics of the delivery location....all done in minutes!....great lads.5 star
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
FAULTLESS. PERFECT SERVICE.
Email the night before with 3 hour delivery slot for following day.
On day of delivery SMS with two hour slot and link to track how many jobs prior to mine.
20 mins prior to deliver telephone call to say they will be with me in 20 minutes.
The delivery guys were friendly, respectful of property and placed items in room where requested. PERFECT 5***** service.
Thanks, that's why I always use Richer Sounds for TV and hifi purchases.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Brilliant and friendly service
Brilliant and friendly service. Delivered 98" TV to my house with care. 5 Stars.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Great delivery of my new product
Great delivery of my new product, Gareth rang to inform me he was 20 minutes away, which was a great help.
Gareth was polite and courteous of my property, taking his shoes off when entering.
My first order with Richer Sounds, great prices and a great service....thank you.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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